PH Paul H. Mid-Market (51-1000 emp.) 11/10/2023 More Options - - [Respond as NinjaOne](https://www.g2.com/survey_responses/ninjaone-review-8852542/official_response/new) "Technician that has used ninja at 3 separate companies." 4.5/5 What do you like best about NinjaOne? I find the clean interface easy to use and this has set itself apart in comparison with other RMM solutuins. Implementation has always been smooth having used group policy and intune to deploy to workstations. Over the last 4/5 years I have raised serveral support tickets that have always been resolved in a timly mannor. I currently work for 2 seperarte companies who both use Ninja, this is an essential tool and used on a daily basis. We have integrated Ninja into our service desk, this allows us to proacticly remediate issues such as low disk space and disabled bitlocker. Additionaly we have used the Ninja remote tool since it was in beta, this was an easy transition from TeamViewer. Review collected by and hosted on G2.com. What do you dislike about NinjaOne? 3rd party patching has always been problematic and intemittent, often not offering a patch which can be manually downloaded. Office constantly shows failed patches, currently 1 3rd of our devices show failed software patching. You can't see what the inbuilt scriptrs are doing, such as enable USB. Review collected by and hosted on G2.com. What problems is NinjaOne solving and how is that benefiting you? It provides patch management to servers and workstations, silent remote management, remote desktop, seucrity remediation via scheduled scritps. software deployment and manual patching. Review collected by and hosted on G2.com. Show More Rating Updated (5/10/2024) Current UserValidated ReviewerSource: Organic See what 4904 reviewers think of NinjaOne 4.7 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/ninjaone/reviews)