--- title: NinjaOne Reviews meta_title: 'NinjaOne Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4715 reviews by the users' company size, role or industry to find out how NinjaOne works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 4715 scale: '5' date_modified: '2026-07-22' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection --- # NinjaOne Reviews **Vendor:** NinjaOne **Category:** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 4,715 ## About NinjaOne NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work. ## NinjaOne Pros & Cons **What users like:** - Users appreciate the **ease of use** of NinjaOne, streamlining asset management and automating essential tasks effortlessly. (1373 reviews) - Users praise the **powerful automation** capabilities of NinjaOne, enhancing efficiency and simplifying device management. (909 reviews) - Users appreciate the **easy navigation and dashboard** of NinjaOne, facilitating quick device management and monitoring. (867 reviews) - Users praise NinjaOne for its **automated updates and efficient alerts** , significantly simplifying server management and saving time. (852 reviews) - Users value the **excellent customer support** from NinjaOne, noting quick access to knowledgeable staff and practical solutions. (733 reviews) - User Interface (724 reviews) - Patch Management (658 reviews) - Reliability (653 reviews) - Intuitive (622 reviews) - Monitoring (554 reviews) **What users dislike:** - Users feel the **missing features** limit functionality, particularly lacking client and customer portal capabilities. (792 reviews) - Users find the **search function lacking** , and the interface can confuse end users with unclear icons. (424 reviews) - Users find NinjaOne has **limited features** , especially in mobile app functionality and device management options. (396 reviews) - Users find that NinjaOne needs **improvement in search functionality** and a better ticketing dashboard for efficiency tracking. (362 reviews) - Users report facing **feature issues** with function settings and a lack of adequate role-based controls in NinjaOne. (306 reviews) - Users find the **learning curve steep** for creating policies and utilizing new features effectively. (227 reviews) - Poor Reporting (216 reviews) - Lacking Features (210 reviews) - Remote Access Issues (201 reviews) - Reporting Issues (189 reviews) ## NinjaOne Reviews ### 1. Easy Deployment and Powerful Automation for Streamlined IT Management **Rating:** 4.5/5.0 stars **Reviewed by:** Prashant T. | Customer Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about NinjaOne?** It’s easy to use, quick to deploy, and handles automation (patching, monitoring, alerts) really well—so you get strong IT management without the usual complexity. **What do you dislike about NinjaOne?** Limited granularity in permissions/roles in certain cases Slow rollout / deployment can be frustrating Ticketing system feels underdeveloped compared to dedicated tool **What problems is NinjaOne solving and how is that benefiting you?** Brings monitoring, patching, and remote access into one place Automates repetitive tasks Catches issues early ### 2. Scalable and Intuitive Endpoint Management Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Nishee P. | Support engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about NinjaOne?** What I like most about NinjaOne Endpoint is its simplicity and efficiency. The platform offers a clean, intuitive interface that makes endpoint management, monitoring, and remediation easy to handle from a single console. Real-time visibility into device health, proactive alerting, and automation capabilities help reduce manual effort and improve response times. Overall, NinjaOne enables efficient endpoint management while remaining easy to deploy and manage across a wide range of environments. Support is also consistently helpful and proactive, and the implementation and integration of NinjaOne are very straightforward. **What do you dislike about NinjaOne?** While NinjaOne is easy to use and reliable, there are some areas where it could improve. Advanced reporting and analytics options are somewhat limited, especially for larger or more complex environments that require deep customization. Certain advanced configurations and recovery scenarios offer less flexibility compared to more specialized standalone tools. Additionally, some features may require deeper documentation or granular control to better support highly customized workflows. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne solves the challenge of managing and maintaining endpoints efficiently by providing a centralized platform for visibility, control, and automation. It addresses common endpoint management issues such as lack of real‑time insight into device health, inconsistent patching, manual troubleshooting, and delayed response to endpoint issues. By offering real‑time monitoring, proactive alerting, and automated remediation, NinjaOne enables quicker identification and resolution of endpoint problems before they impact users. Centralized patch management ensures devices remain secure and up to date, reducing vulnerabilities and minimizing downtime. Remote access and troubleshooting capabilities further simplify endpoint support, allowing issues to be resolved faster without user disruption. Overall, NinjaOne improves operational efficiency, enhances endpoint stability, and supports a more proactive and scalable approach to endpoint management. ### 3. One solution for many problems **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan B. | CyberSecurity & IT Infrastructure Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about NinjaOne?** I like the ease of use and how everything is laid out. I used NCentral before and this is way easier to use. Lots of features and integrations like backups and sentinel one. Pricing is also very competitive **What do you dislike about NinjaOne?** I cant say that I have come across something that I dislike but if I had to say anything, the amount of time I have to download a new version of NCplayer for remote access **What problems is NinjaOne solving and how is that benefiting you?** Remote access to all computers, we are multi site and cannot travel to all locations all the time. Patch management is another big one, save time messing around with WSUS etc ### 4. NinjaOne: centralized, simple, and efficient IT management **Rating:** 5.0/5.0 stars **Reviewed by:** david g. | informatic technician, Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about NinjaOne?** What I like most about NinjaOne is its simplicity without sacrificing power. In particular: Intuitive interface that allows for quick endpoint management. Solid automation (scripts, policies, and alerts) that saves a lot of time. All-in-one RMM: monitoring, patching, remote access, and backups from a single console. Agent performance and stability. Fast and truly helpful customer support. Overall, it makes daily IT work easier and improves operational efficiency. **What do you dislike about NinjaOne?** What I like least about NinjaOne: Price: it can be high for small teams or tight budgets. Limited customization in some reports and dashboards. Patch management: works well, but sometimes requires fine manual adjustments. Dependence on scripts for advanced tasks (not everything is "click and go"). Learning curve in more complex automations. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne solves several key problems in IT management, and this translates into very clear benefits: Problems it solves Lack of visibility over endpoints, servers, and devices. Manual and reactive management of incidents and maintenance. Inconsistent patching of operating systems and applications. Slow remote support or dependent on multiple tools. Difficulty in scaling IT management as the organization grows. How does this benefit me? It gives me centralized control of the entire infrastructure from a single console. It allows for proactive detection and resolution of problems before they affect the user. It reduces operational time thanks to automations and policies. It improves service continuity and security. It frees up time to focus on strategic tasks, not just reactive support. In summary, NinjaOne simplifies the daily operation of IT and increases team efficiency. ### 5. Simplicity and power in an all-in-one platform for IT management **Rating:** 5.0/5.0 stars **Reviewed by:** Guillermo V. | Administrador de Sistemas, Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about NinjaOne?** What stands out most about NinjaOne is the combination of simplicity and power. It is an all-in-one IT management platform that allows you to monitor, manage, and automate devices from a single panel, without becoming complex or overwhelming. In my experience, its interface is very intuitive and easy to use, which speeds up adoption. The automation is efficient for repetitive tasks, and the monitoring along with remote management feels reliable on a day-to-day basis. Additionally, the support responds quickly and is usually well-rated. Overall, I see it as ideal for IT teams and MSPs looking to save time, reduce errors, and maintain total control, without complications. **What do you dislike about NinjaOne?** Although NinjaOne is a very solid tool, there are some aspects that are often considered its main weaknesses. Firstly, the cost can be high for small teams or companies with tight budgets. Additionally, in some modules, customization is limited: certain reports and automation workflows are not as flexible as in other more advanced platforms. Its reliance on the cloud also plays a role. Being 100% cloud-based, it requires a stable internet connection to function properly. Lastly, there is an initial learning curve; although the interface is intuitive, it takes time to fully leverage its potential. These are not serious flaws, but they are points to consider depending on the size of the team and the needs of the IT area. **What problems is NinjaOne solving and how is that benefiting you?** All the problems I have on the PC with incidents, everything helps me to resolve it. ### 6. Great RMM **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel P. | Service Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about NinjaOne?** The ability to make changes in the background, without interfering with the productivity of the use, dark mode **What do you dislike about NinjaOne?** Mac to Mac connectivity: Shortcuts do not translate to the remote device, while they do in a Windows to Mac case; Mac to Windows connectivity: Would be nice if key mappings could be configured; More functionality for the background connections **What problems is NinjaOne solving and how is that benefiting you?** Easy and quick remote management, connections in the background, running scripts ### 7. Ninja One makes IT life easier **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin K. | Unternehmensadministrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2025 **What do you like best about NinjaOne?** What I like best is the intuitive, modern interface that simultaneously brings a technical depth with it. The modern dashboard offers a good overview, and with just a few clicks, you end up where you want to be. Many automation options provide enormous relief in everyday IT tasks. If you have questions, customer support helps very quickly, and even for more in-depth problems, a solution has always been found in the end. For the modern admin, it's an absolute must. The simplicity in application and yet deep technical functions are a brilliant combination. Whether it's patching or scripts, you can customize everything individually to suit yourself and your company. **What do you dislike about NinjaOne?** Unfortunately, some error codes are not really informative, which makes troubleshooting difficult. **What problems is NinjaOne solving and how is that benefiting you?** Managing many clients spread out - classic sneaker administration NinjaOne enables centralized management from anywhere. - no sneaker administration Lack of update readiness -> Updates are managed centrally. ### 8. Powerful Remote Control Tools and Smooth Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about NinjaOne?** What I like best is probably the remote control tools - not just remoting onto an end point but being able to interact through the file browser, task manager, services, etc. without opening a remote session. Integrations with both SentinelOne and DropSuite are also pluses. **What do you dislike about NinjaOne?** Reporting is okay but could be improved. **What problems is NinjaOne solving and how is that benefiting you?** Where to start - it automates software deployment, patching, integrates with our SentinelOne solution for endpoint protection. Really takes care of the housekeeping aspects of IT support so my team can concentrate on more important tasks. It also streamlines our troubleshooting so we can resolve problems more quickly. ### 9. Great RMM **Rating:** 5.0/5.0 stars **Reviewed by:** Manuel R. | CISO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2024 **What do you like best about NinjaOne?** NinjaOne is making it easier for us to monitor our laptops and servers and install all corporate software. Very easy and fast implementation and provides us with an effective software deployment. Early access features are really useful **What do you dislike about NinjaOne?** We have no complaints about this RMM. It is the best RMM we have tried **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne is helping us with software deployment and laptop configuration. ### 10. Quick, Reliable, Stable Platform for Executing PowerShell & RMM All-Around **Rating:** 5.0/5.0 stars **Reviewed by:** David B. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about NinjaOne?** What my organization gets most out of NinjaOne, which we lacked with a competing RMM, is the speed and reliability to which is executes our PowerShell scripts to make endpoint changes. The product is maturing quickly in other areas; it offers a very good platform to do asset tracking from with in-depth data laid out simply. No long-loading screens. Simple agent-based deployment with different agents pre-loading the endpoint into different "locations" which you can bake configurations into. Plays nicely and integrates with other technologies well. Very reasonable price-point. **What do you dislike about NinjaOne?** Small learning curve at the beginning with teminology. e.g., learning what "automations" encompass, locations and policies nested within them, and so on. **What problems is NinjaOne solving and how is that benefiting you?** We really needed a much simpler and reliable platform to execute PowerShell and patch from. NinjaOne offers that and is a much more mature product beyond that scope, but that's our use-case 90% of the time. ### 11. Efficient, Reliable, and Streamlined IT Management with NinjaOne **Rating:** 5.0/5.0 stars **Reviewed by:** bava b. | IT support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about NinjaOne?** I really like how efficient and reliable NinjaOne is for remote monitoring and management. The platform gives a clear view of all endpoints, and it’s easy to automate tasks like patching, software deployment, and script execution. The performance monitoring tools are solid — I can quickly identify issues like high CPU or low disk space before they cause problems. Remote access is fast and stable, which makes troubleshooting much easier. I also appreciate the built-in reporting and alerting system; it’s detailed but not overly complicated. Overall, NinjaOne helps streamline IT management and keeps systems running smoothly with minimal manual effort. **What do you dislike about NinjaOne?** Sometimes it lags or shows an error when connecting to an endpoint, but those issues are very rare and usually get fixed quickly. Overall, it’s a reliable and efficient platform that really helps simplify IT management **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne helps me manage all devices from one place, which saves a lot of time. It takes care of software updates, patch management, and remote troubleshooting without needing to be on-site. This makes it much easier to support users and fix issues quickly. It also helps catch problems early through monitoring and alerts, so I can act before they cause downtime. Overall, it improves efficiency, reduces manual work, and keeps systems more stable and secure. ### 12. German-speaking, clear and fast – with personal customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2026 **What do you like best about NinjaOne?** Very good customer support thanks to personal care and easy access to technical resources, including direct assistance. Additionally, everything is in German. The product overall makes a well-rounded impression – both visually and technically. The dashboards are clear, well-structured, and largely self-explanatory. Compared to Microsoft Intune, parameters are adopted almost immediately, and you also receive feedback or logs almost instantly. The price is absolutely reasonable and appropriate for the performance offered. **What do you dislike about NinjaOne?** So far, we haven't noticed anything really negative. **What problems is NinjaOne solving and how is that benefiting you?** We were able to significantly reduce our time spent on patching and switch to a true, automated monthly patch cycle. At the same time, through software patching and the CVE scanner, especially on the client side, we achieved a significant security gain and higher threat protection. ### 13. NinjaOne Streamlines Device Management with Fast Provisioning and Powerful Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about NinjaOne?** NinjaOne provides a comprehensive toolset for managing our devices, offering clear visibility through an intuitive and well-structured interface. Its integration with macOS RMM and CrowdStrike centralizes key workflows, reducing the need to switch between multiple tools. Support is responsive when engaged. The platform streamlines software deployment and updates across all our environments, enabling rapid machine provisioning—often within minutes. Additionally, its robust API allows seamless integration with our in-house tools, extending automation and operational efficiency. **What do you dislike about NinjaOne?** Not much. The iOS app is maybe not as user friendly as the web app, but it does the job. **What problems is NinjaOne solving and how is that benefiting you?** We used to spend days deploying software across our machines, but now we can manage everything centrally and keep it up to date. Our technicians can also respond quickly when a ticket is raised and provide assistance right away, which has improved our users’ satisfaction. ### 14. Clean Dashboards, Reliable Endpoint Visibility, and Fast Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about NinjaOne?** Being able to see all my endpoints in one location, seeing important information on dashboards that are cleanly laid out. Bitdefender integration makes it easy to run scans and automate tasks. Always quick and reliable, never had an outage that I can recall. Pricing is fair. Support always answers quickly. **What do you dislike about NinjaOne?** I haven't found any issues with Ninja or anything I would add. **What problems is NinjaOne solving and how is that benefiting you?** I use it a lot for automating tasks, patch management, and Windows updates. It also makes it easy to quickly spot any issues across my machines, and it’s fast and straightforward to take action when something comes up. ### 15. Clean, Simple Interface That Makes Device Management Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Yasir K. | IT Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about NinjaOne?** Easy to use – The interface is clean and simple, making it easy to manage devices without a steep learning curve. **What do you dislike about NinjaOne?** Pricing for smaller teams – The cost may feel a bit high for small businesses with limited IT budgets. **What problems is NinjaOne solving and how is that benefiting you?** Simplified IT operations – Having monitoring, remote access, and patching in one platform reduces the need for multiple tools. ### 16. Intuitive UI, Reliable Patch Management, and Spot-On RMM Alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron W. | Owner/Senior Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about NinjaOne?** I’m a big fan of the user interface. It makes day to day tasks very simple. Patch management works great. RMM alerts are quick and accurate, and their integration stack is on point. **What do you dislike about NinjaOne?** I really don’t have any complaints. We have had a great experience. **What problems is NinjaOne solving and how is that benefiting you?** Ninja is solving our organization problems. Yo can track client info and workstation lifecycles. Huge help. ### 17. Innovative RMM with Intuitive Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Tim R. | Geschäftsführer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about NinjaOne?** I like the constant innovative development of NinjaOne, which makes work easier and offers new features. The good and intuitive web interface is also very appealing. I particularly appreciate the scripting tool, as it allows us to completely automate many everyday tasks that were previously done manually. Additionally, it's great that we can install or remove software completely remotely. I find the initial setup very straightforward and much more intuitive compared to the predecessor product, which is a big plus. **What do you dislike about NinjaOne?** The TrayBar icon of the agent could offer more, such as a chat with the user directly from the RMM or additional features. Unfortunately, we are missing some great functions here. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne simplifies system management, offers remote maintenance, centralized overview of log files and hardware status, software inventory, and remote shell access. Automations make our daily life easier, and new features offer even more possibilities. ### 18. Easy to Use, Quick to Deploy, and Strong Automation for IT Management **Rating:** 5.0/5.0 stars **Reviewed by:** Amaan K. | Customer Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about NinjaOne?** It’s easy to use, quick to deploy, and handles automation (patching, monitoring, alerts) really well—so you get strong IT management without the usual complexity. **What do you dislike about NinjaOne?** Limited granularity in permissions/roles in certain cases Slow rollout / deployment can be frustrating Ticketing system feels underdeveloped compared to dedicated tool **What problems is NinjaOne solving and how is that benefiting you?** Brings monitoring, patching, and remote access into one place Automates repetitive tasks Catches issues early ### 19. Easy to Use, Quick to Deploy, and Strong Automation for IT Management **Rating:** 5.0/5.0 stars **Reviewed by:** Jitesh S. | Customer Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about NinjaOne?** It’s easy to use, quick to deploy, and handles automation (patching, monitoring, alerts) really well—so you get strong IT management without the usual complexity. **What do you dislike about NinjaOne?** Limited granularity in permissions/roles in certain cases Slow rollout / deployment can be frustrating Ticketing system feels underdeveloped compared to dedicated tool **What problems is NinjaOne solving and how is that benefiting you?** Brings monitoring, patching, and remote access into one place Automates repetitive tasks Catches issues early ### 20. Easy to Use, Quick to Deploy, and Strong Automation for IT Management **Rating:** 5.0/5.0 stars **Reviewed by:** Anmol T. | Customer Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about NinjaOne?** It’s easy to use, quick to deploy, and handles automation (patching, monitoring, alerts) really well—so you get strong IT management without the usual complexity. **What do you dislike about NinjaOne?** Limited granularity in permissions/roles in certain cases Slow rollout / deployment can be frustrating Ticketing system feels underdeveloped compared to dedicated tool **What problems is NinjaOne solving and how is that benefiting you?** Brings monitoring, patching, and remote access into one place Automates repetitive tasks Catches issues early ### 21. NinjaOne Makes Daily IT Support Easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Caleb R. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about NinjaOne?** It's an all-in-one tool for so many integrations. So useful! **What do you dislike about NinjaOne?** There IS a learning curve involved. Not excessive, but a good demo helps a lot. **What problems is NinjaOne solving and how is that benefiting you?** For me as a systems administrator, NinjaOne helps me monitor my servers and keep them on good maintenance schedules. It will also connect sometimes when other basic tools fail. I keep it open all day. Another feature I really appreciate is being able to run PowerShell commands or access the file system when a workstation is actively being used. It's a great workaround for when I need to get work done without interrupting user productivity. ### 22. Smooth, Intuitive Interface with Easy-to-Find Controls **Rating:** 5.0/5.0 stars **Reviewed by:** Chad R. | Helpdesk Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about NinjaOne?** I really like how smooth the user interface is. All the buttons are neatly aligned, and they’re easy to spot and find when I need them. **What do you dislike about NinjaOne?** So far, the only issue I’m experiencing is with the software removal tool. I’ve tried a few times to mass-remove software from all of our work computers, but it doesn’t seem to work. I’ll need to look into this further to figure out why. **What problems is NinjaOne solving and how is that benefiting you?** It’s helping me stay connected to our end-user computers much more easily compared to our last RMM. We’re saving a lot of time and effort, and it’s made day-to-day management smoother overall. ### 23. Solid Support and Engagement, but Pricing Is Creeping Up **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan W. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about NinjaOne?** The support has been consistently strong, responsive and helpful whenever needed. We also have regular account manager meetings, which help keep things on track and ensure we’re aligned. Additionally, we've been invited to participate in their events, which shows a good level of customer engagement. **What do you dislike about NinjaOne?** The pricing has started to creep up slightly, which is making NinjaOne less competitive than it used to be. While the service remains solid, the cost increases are something to keep an eye on as we do not get offered any promotional deals for an incentive to remain. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne is helping us improve visibility and support for end-user devices. They’ve recently shown us how to use custom fields to surface more detailed information from devices, which has made troubleshooting and support much more efficient. Having richer data available directly within the platform means we can respond faster and with greater accuracy, reducing downtime and improving the overall experience for our users. ### 24. Excellent endpoint management tool, great all in one solution for IT admins **Rating:** 5.0/5.0 stars **Reviewed by:** Edsen P. | IT Systems Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about NinjaOne?** The dashboard is very intuitive. Very powerful endpoint management. Provides detailed info about hardware configuration, software installed, and patch levels. Everything’s in one place; remote access, monitoring, patching, backups so I’m not opening 100000 tools anymore. The background remote is so useful so we can log on and as system without ever disturbing end user. This requirement for minimal user disturbance is very well needed a lot of times. Integration is superb. Implementation and addition of devices is as easy as slicing hot pancakes. With all these features, the use of this service tends to be every min, 24 hr a day, 7 days a week. **What do you dislike about NinjaOne?** Sometimes, the tickets takes quite a while to get resolved or get picked up by a tech. Maybe lack of communication? **What problems is NinjaOne solving and how is that benefiting you?** They look into our specific needs and try to add to next updates ### 25. NinjaOne Replaced 4 Tools with Easy Deployment and Powerful Features **Rating:** 5.0/5.0 stars **Reviewed by:** Karl W. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about NinjaOne?** Very easy to use and friendly GUI which has a wealth of features. This allows your IT team to focus on deploying solutions without having to worry about connectivity issues. Deployment was extremely simple as it pushed out from domain controllers to end devices. Also I have tested replacing intune with NinjaOne and so far I am extremely impressed with its functionality. The customer onboarding process was extremely simple and pain free also - account managers were available to answer any questions and also get in touch with senior specialists to ensure we can get maximum value from the product. This software has gone from being rolled out to being in constant production and used daily to improve our configurations and push out changes. NinjaOne has so far replaced 4 different systems we had to manage devices, software deployment, windows updates and remote support. It has got integration options which we will focus on to enable alerts to come into our ticket platform and make the journey more seamless. **What do you dislike about NinjaOne?** I have no faults with the software so far. I bought it to fix a number of issues and legacy systems and have had nothing but a positive experience. **What problems is NinjaOne solving and how is that benefiting you?** Remote support was via teamviewer and clunky, required users to submit connection strings which would be lost in translation. WSUS has been replaced and patches come direct from Microsoft to device via NinjaOne. PDQ deploy was used to push software out - this now comes from NinjaOne Intune - this is being replaced by NinjaOne, the policies and options are so much more friendly than intune. ### 26. Excellent Windows management and support system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about NinjaOne?** We have used Ninja for several years now. Each year, the company offers more features with an easy-to-use interface. We now use the Ninja Remote plugin for remote support for our workstations, and it is outstanding. We continually use the endpoint management for updates and automated software installation. The ticketing system works great for our internal ticket tracking. The platform's ease of use has helped our IT department manage the stations in our environment very efficiently. Highly recommend! **What do you dislike about NinjaOne?** NinjaOne has continually improved their software with each quarter. We don't have any dislikes with the way the software is configured or works. It is a great system! **What problems is NinjaOne solving and how is that benefiting you?** Our staff has been able to dedicate time otherwise spent on patch management and software installation to other tasks that require attention. We can push out an emergency patch if needed quickly and efficiently. ### 27. NinjaOne for our single company **Rating:** 5.0/5.0 stars **Reviewed by:** Tim J. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about NinjaOne?** Ninja has become our central repository for all our computers and servers on our network. Its an invaluable tool to push out new software and updates to them. Its easy to use, finding the computers that need support by the users name, computer name, serial number, etc is easy as putting them in the search bar to instantly go to that computer. It was easy enough to implement, utilising an MSI installer, you can get it silently installed on to the computers easily. We use the system every day, to remotely support the users, and to push out the software and see feedback if the installs fail, and scheduling them to is useful. Support from Ninja has been good, and visiting the dojo (their internal forum support) is useful to see their FAQs, etc. It integrated into our way of working well and the guys know this is the go to when someone needs help. **What do you dislike about NinjaOne?** MFA when logging into the system could be better, at the moment when signing in with SSO (connected via Azure) we have to open the MS authenticator app and type in the code. They do not currently push for authentication. **What problems is NinjaOne solving and how is that benefiting you?** Central repositiory for all our devices and servers, and gives lots of details on them. ### 28. NinjaOne Streamlined Our System Management and Patching and saved our budget **Rating:** 5.0/5.0 stars **Reviewed by:** Paul S. | IT Management, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about NinjaOne?** We used SCCM and other third-party tools to manage our client and server infrastructure, but it took too much time to stay on top of the systems and patching. We looked at NinjaOne as an all-in-one solution, and we have really streamlined our system management. NinjaOne does a great job with patching, but even better with running maintenance scripts to be proactive on systems. We have dropped our support calls for systems over 80%, and with the consolidation of systems, we have saved on the budget. **What do you dislike about NinjaOne?** I really can't think of something I dislike. **What problems is NinjaOne solving and how is that benefiting you?** Consolidation of IT management systems into a single system and management portal. ### 29. Intuitive, Fast, and Cost-Effective—NinjaOne Is a Long-Term Fit **Rating:** 5.0/5.0 stars **Reviewed by:** Jimmy W. | Information Technology Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about NinjaOne?** NinjaOne has been an excellent fit for our organization. The UI is intuitive and easy to navigate, and its OS and application patching capabilities are strong allowing us to replace multiple tools, including Intune and N‑Able. The platform is fast, reliable, and very cost‑effective. NinjaOne’s support and training teams are outstanding and have been incredibly helpful in improving our environment. It also integrates well with other platforms we use, such as Intune and CrowdStrike. We’re very happy with NinjaOne and see it as a long‑term solution. **What do you dislike about NinjaOne?** Nothing, they have been an excellent partner. **What problems is NinjaOne solving and how is that benefiting you?** Patching, remote access, management, and scripting. ### 30. Automation and Centralized Control, with a Few ITAM Hiccups **Rating:** 5.0/5.0 stars **Reviewed by:** Randall D. | Manager Corporate IT & Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about NinjaOne?** I like the automation in NinjaOne; it automatically cleans up disk space by removing temporary files and emptying the trash can when there is low disk drive space. I also enjoy the one pane view that provides the status of all systems, enabling me to directly interact with and quickly resolve problems. **What do you dislike about NinjaOne?** ITAM is difficult to setup and import products and it is a very manual process to build relationships between hardware and end users. **What problems is NinjaOne solving and how is that benefiting you?** I use NinjaOne for patch management and remote control to assist in troubleshooting. It solves software and application issues, automating patch and software installations. ### 31. Easy to Use and Navigate—Everything in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about NinjaOne?** Ease of use, easy to navigate, everything all in one place **What do you dislike about NinjaOne?** one thing i dislike is you cannot see when other engineers are looking at the same ticket as yourself within the ticketing part of the system. being able to see who is looking at what ticket would be great. IT would also be nice if the ticket time tracking auto started and auto stops recording your time when you click into a ticket and clicking off **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne is solving our biggest IT management challenges by centralising monitoring, patching, automation, and remote support into one reliable platform. It eliminates manual work, reduces downtime, and gives us full visibility into every endpoint. As a result, our team works faster, issues are resolved before users even notice them, and we spend far less time firefighting and far more time improving our environment. ### 32. Excellent decision, you will not regret **Rating:** 5.0/5.0 stars **Reviewed by:** A P. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about NinjaOne?** NinjaOne actually works. Had Pulseway a few years ago, then Kaseya after that, and both of those RMMs were trash. Navigating either's menu or attempting to initiate commands were barely functional. NinjaOne loads instantly, navigation is clean and clear and quick, the policy section is understandable and it behaves as expected, the remote software is slick- totally worth it. No buyer's remorse at all! Software installation and patching as well is possible with any RMM, but it's much more reliable and clear with NinjaOne. Also their support is top notch. Always able to schedule a call with a tech and talk through an issue is amazing. Account reps are also solid. So grateful their support isn't sourced out overseas. **What do you dislike about NinjaOne?** Hard to think of a complaint, but as of 1/14/26 I'm unable to find a dark mode toggle for NinjaOne. If they added that things would be perfect. **What problems is NinjaOne solving and how is that benefiting you?** Remote access for non-tech end users is amazing. Every now and then we'll have an external developer that needs to hop onto one of our servers. Historically you've got to shell out for TeamViewer or other software, which they have awful rates on. With NinjaOne though, being able to grant selective remote access to those who need it is just the cherry on top. ### 33. NinjaOne is a good RMM tool that is still maturing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about NinjaOne?** Ninja does a good job managing a large number of workstations for our organization. We rely on its scripts and automations to handle more work than would be possible if we were manually updating systems or resolving issues. It not only works well for managing our Windows computers, but it also ties into our existing systems so alerts and tickets show up in the channels we already use. **What do you dislike about NinjaOne?** NinjaOne’s interface isn’t as easy to navigate as other RMM tools. They’ve opted for a minimalist UI, with the idea that automation will reduce the need for sprawling spreadsheets of information. I understand the goal, but I still spend most of my time working in the more classic layout rather than using Ninja’s dashboards. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne provides me with the ability to quickly deploy custom scripts to install and manage my software stack to dissimilar network environments. It's collecting information about workstations and servers that allows me to easily see computer status and be alerted to potential problems. ### 34. Easy to Use, Powerful Script Library, and Great Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Julian g. | Infrastructure Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about NinjaOne?** Ease of use, fantastic script library! integrations with our PSA and plenty of other tools! Perfarmance is always good, light on the systems, and we have found the pricing to be favorable. Our account manager provides great service! **What do you dislike about NinjaOne?** not consumption based billing, price breaks not auto applied as we scale **What problems is NinjaOne solving and how is that benefiting you?** easy remote control, good monitoring easy onboardings ### 35. Easy to use and highly recommended RMM platform **Rating:** 5.0/5.0 stars **Reviewed by:** Nam N. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about NinjaOne?** Application interface is user friendly and has a lot of useful features for managing and keeping devices up to date. Along with constant improvements to the platform with new features. Helpful webinars **What do you dislike about NinjaOne?** Agent roles that are only restricted to the Systems Administrator profile and cannot be delegated to other roles **What problems is NinjaOne solving and how is that benefiting you?** Provides easy access to remote management and device patching ### 36. Everything I need in One easy to use interface! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Textiles | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about NinjaOne?** I like that all my tools are in one spot, i dont have 20 different logins for each different tool, I also have the ability to use my sentinel one portal independently but also can see the issues from Sentinel right in ninjaone. **What do you dislike about NinjaOne?** I don't like that I was told I would have boot verification on my backups, but now i find i can only get it on the servers. **What problems is NinjaOne solving and how is that benefiting you?** It gives me more visibility into my companies computers and network. It gave me the ability to save the company $35,000 by bringing the same support in house. ### 37. Outstanding Automations and Remote Capabilities Make This App a Standout **Rating:** 5.0/5.0 stars **Reviewed by:** Charalampos F. | IT System Administrator, Business Supplies and Equipment, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about NinjaOne?** I am truly impressed by the automations I can set up and the app's remarkable remote capabilities. Both features make using the app an outstanding experience. **What do you dislike about NinjaOne?** I don't have anything to dislike so far; it's a very good product. **What problems is NinjaOne solving and how is that benefiting you?** This app provides everything I need to efficiently manage my organization's PCs and servers. It makes the process quick and straightforward. ### 38. Outstanding Experience from Start to Finish **Rating:** 5.0/5.0 stars **Reviewed by:** Bradley H. | Head of Managed Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about NinjaOne?** Ninja has changed our business' ability to remotely support our clients with it's speed, reliability and functionalities. Ninja really focuses on the core functions of an RMM tools and has worked with care to perfect the day to day things, and as people in the MSP space know every second counts. On top of this, the account management from Izgi has been superb. She's made sure we have regular check ins on a consistent basis and has gone beyond the scope of an account manager many times by drilling further into our businesses success and offering advice and materials to further the growth of our business. All in all, a fantastic product with fantastic support to go along with it. **What do you dislike about NinjaOne?** So far, I haven't found anything I dislike about the product majorly. A lot of the areas I may have difficulty with are merely just learning curves on my part. **What problems is NinjaOne solving and how is that benefiting you?** I think in the MSP space, finding reliable products is key. Ninja's reliability is what we benefit from most as we have complete confidence in it's delivery as an RMM software. ### 39. NinjaOne: The katana you always rely on no matter what battle you fight. **Rating:** 5.0/5.0 stars **Reviewed by:** Nick C. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about NinjaOne?** Ease of use, fact that I can get someone competent on the phone if there ever is an issue, one point of contact and he's knowledgeable. **What do you dislike about NinjaOne?** Pricing is not 100% transparent. I should be able to look up how much it costs me per seat without having to jump through 2321873 hoops. **What problems is NinjaOne solving and how is that benefiting you?** Me being worldwide when I can't be worldwide. ### 40. NinjaOne: easy to use, quick to deploy, and very useful for system administrators **Rating:** 5.0/5.0 stars **Reviewed by:** Montserrat X. | Administrador de sistemas, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about NinjaOne?** What I like most about NinjaOne is that it is very easy to use and deploy. Additionally, it has very useful features when performing certain tasks. **What do you dislike about NinjaOne?** Nothing, everything seems wonderfully useful to me as a systems administrator. **What problems is NinjaOne solving and how is that benefiting you?** Solve Remote Management problems and simplify the administration of systems, making management clearer and easier. ### 41. Detailed System Insights, Fast Warranty Checks, and a Reliable Remote Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Bob M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about NinjaOne?** The detailed information about system i have in Ninja, the ability to check on warranty in like 2 clicks and the remote tool works really good, really there are many things i like about Ninja, i have no plans on using anything else **What do you dislike about NinjaOne?** i havent really found anything that i don't like. **What problems is NinjaOne solving and how is that benefiting you?** Pushing updates save me a lot of time ### 42. Affordable, Continuously Improving Product for Small Businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Tim S. | Owner, Ability Information Technologies, LLC, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about NinjaOne?** I like that they are constantly working to improve their product and offers. Most of all, I appreciate that they don’t push small businesses out by pricing their products higher than most small businesses are willing to pay. **What do you dislike about NinjaOne?** The technical support is hit and miss. I have dealt with extremely knowledgeable technicians that are very responsive and knowledgeable. I have also dealt with some that take days to get back to me and want me to do a bunch of troubleshooting to figure out why their product isn’t working. **What problems is NinjaOne solving and how is that benefiting you?** Monitoring, antivirus, monitored backups for 365 and remote access. ### 43. Easy to Use, Quick to Deploy, and Strong Automation for IT Management **Rating:** 5.0/5.0 stars **Reviewed by:** Shameer A. | Customer Support Enginner, Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about NinjaOne?** It’s easy to use, quick to deploy, and handles automation (patching, monitoring, alerts) really well—so you get strong IT management without the usual complexity. **What do you dislike about NinjaOne?** Limited granularity in permissions/roles in certain cases Slow rollout / deployment can be frustrating Ticketing system feels underdeveloped compared to dedicated tool **What problems is NinjaOne solving and how is that benefiting you?** Brings monitoring, patching, and remote access into one place Automates repetitive tasks ### 44. Best RMM tool on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel U. | IT Support Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about NinjaOne?** The community behind it, great ideas and scripts are available on their discord. The portal is easy to navigate and use. Great new features. these are regular updates and always bringing in something useful. **What do you dislike about NinjaOne?** nothing really, they are open to feedback and try to implement your ideas. **What problems is NinjaOne solving and how is that benefiting you?** It solves windows patching for us, we do not need to bother installing and keep an eye for it manually. It solves what we used to do manually now it can be done automatically with a scheduled task. The ability to run scripts without connecting to the server is amazing. ### 45. Improved Speed and Visibility, But Navigation Could Be Smoother **Rating:** 4.0/5.0 stars **Reviewed by:** Mohammed S. | EUC Engineer 1, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about NinjaOne?** I like that I can run jobs easily and add jobs and script to Ninja easily. **What do you dislike about NinjaOne?** Sometimes I dont see the jobs appear straight away in the queue and have to wait for it to appear. **What problems is NinjaOne solving and how is that benefiting you?** Allowing us to run jobs quicker which is helping with quick ticket closures. Also shows updates and reboot required. Shows battery status. ### 46. Clear interface, reliable remote access, and strong automation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about NinjaOne?** The interface is very clear: Everything is in one place and works without much clicking around. Remote access, patching, and automations run reliably and noticeably save time. **What do you dislike about NinjaOne?** The platform is overall very powerful. However, the reporting and customization options are still somewhat limited in some areas. Additionally, some advanced features and automations require more intensive familiarization to be used truly efficiently. **What problems is NinjaOne solving and how is that benefiting you?** For us, NinjaOne primarily solves the problem that endpoint management would otherwise be very fragmented and time-consuming. Instead of working with many individual tools, we now use a central platform through which we can keep track of all devices, deploy patches, provide remote support, and automate recurring routine tasks. This noticeably saves us time, reduces manual errors, and helps us to identify and resolve problems more quickly and proactively – especially in a distributed or hybrid work environment. ### 47. Secure Cloud-Based Device Management from Anywhere **Rating:** 4.5/5.0 stars **Reviewed by:** Ruchi S. | IT Enginner, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about NinjaOne?** Cloud-based platform – Since it's cloud-based, you can securely manage devices from anywhere without maintaining on-premises infrastructure. **What do you dislike about NinjaOne?** Frequent updates – New features are great, but it can take some time to adapt to interface or workflow changes. **What problems is NinjaOne solving and how is that benefiting you?** Higher productivity – Spending less time on repetitive tasks gives me more time to focus on important projects. ### 48. Clean Dashboard and Powerful Automation for Patch Management and Backups **Rating:** 4.0/5.0 stars **Reviewed by:** James C. | Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about NinjaOne?** The dashboard is clean and easy to navigate, which makes it simple to monitor devices and reach key features quickly. NinjaOne really excels at automating routine tasks like patch management and backup monitoring, which saves a lot of time—especially in critical moments. The built-in backup options and security monitoring also help provide an all-in-one solution, so I don’t need to rely on multiple tools to cover the basics. **What do you dislike about NinjaOne?** While NinjaOne offers solid basic reporting, some users feel its advanced reporting and analytics capabilities fall short compared to other RMM tools. The options for customizing more detailed, in-depth reports can be somewhat limited, which may mean relying on third-party integrations to get deeper insights. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne makes it incredibly easy to access an end user’s machine quickly, without requiring the user to go through multiple steps just to get a remote session started. ### 49. Simplify your patch management nightmare **Rating:** 5.0/5.0 stars **Reviewed by:** Josh C. | Senior System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about NinjaOne?** Over the past few version releases they have really listened to their customers and made the product better. Its nice to see something you asked to be implemented happen and it makes your day to day smoother. **What do you dislike about NinjaOne?** Mobile app still needs some love and a overhaul **What problems is NinjaOne solving and how is that benefiting you?** Makings mass deployment and patch managment quicker and simplifies the process. ### 50. Intuitive and Easy to Use, with Great Learning Tools and Certifications **Rating:** 5.0/5.0 stars **Reviewed by:** jgoulbourne@cloudtech24.com G. | IT Operations Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about NinjaOne?** Ninja RMM is very easy to use and intuitive. For its more advanced and useful features, Ninja provides an excellent space to learn and practice, along with certifications that support skill development. **What do you dislike about NinjaOne?** There aren’t many downsides, really. Occasionally, devices can take a little while to come back online in Ninja, but it’s usually only a couple of minutes. Also, while the background mode is useful, it feels quite limited—though that’s likely due to the nature of the tool as a background interface. **What problems is NinjaOne solving and how is that benefiting you?** Easy access to devices, with clear, simple ways to automate software patching and deployments. ## NinjaOne Discussions - [Where are the NinjaRMM servers located?](https://www.g2.com/discussions/5996-server) - 1 comment, 2 upvotes - [Do you provide the same level of functionality for MacOS as you do for Windows?](https://www.g2.com/discussions/do-you-provide-the-same-level-of-functionality-for-macos-as-you-do-for-windows) - 2 comments, 1 upvote - [When will SNMP monitoring be improved?](https://www.g2.com/discussions/when-will-snmp-monitoring-be-improved) - 1 comment, 1 upvote - [Is NinjaRMM's NMS robust enough for active network monitoring?](https://www.g2.com/discussions/13598-is-ninjarmm-s-nms-robust-enough-for-active-network-monitoring) - 1 comment, 1 upvote - [Can I have consolidated billing with your third party integration vendors?](https://www.g2.com/discussions/billing-7749cb9e-73cb-470c-8c42-6999d84e5129) - 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[Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [GroWrk](https://www.g2.com/products/growrk/reviews) - [Guardz](https://www.g2.com/products/guardz/reviews) - [HALO](https://www.g2.com/products/halorecognition/reviews) - [HALO](https://www.g2.com/products/halo-range-solutions-halo/reviews) - [HaloITSM](https://www.g2.com/products/haloitsm/reviews) - [HaloPSA](https://www.g2.com/products/halopsa/reviews) - [Halo Service Desk](https://www.g2.com/products/halo-service-desk/reviews) - [Heimdal](https://www.g2.com/products/heimdal/reviews) - [HPE Aruba Networking Management](https://www.g2.com/products/hpe-aruba-networking-management/reviews) - [Hudu](https://www.g2.com/products/hudu/reviews) - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - [Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr/reviews) - [InsightVM (Nexpose)](https://www.g2.com/products/insightvm-nexpose/reviews) - [IRONSCALES](https://www.g2.com/products/ironscales/reviews) - [ITGlobal](https://www.g2.com/products/itglobal/reviews) - [IT Glue](https://www.g2.com/products/it-glue/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Kaseya Managed SOC](https://www.g2.com/products/kaseya-managed-soc/reviews) - [Liongard](https://www.g2.com/products/liongard/reviews) - [Manage](https://www.g2.com/products/manage/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Bing Web Search API](https://www.g2.com/products/microsoft-bing-web-search-api/reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Exchange](https://www.g2.com/products/microsoft-microsoft-exchange/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OpenText Content Management](https://www.g2.com/products/opentext-content-management/reviews) - [Opsgenie](https://www.g2.com/products/opsgenie/reviews) - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [PaperCut](https://www.g2.com/products/papercut-mf/reviews) - [PAR POS](https://www.g2.com/products/par-pos/reviews) - [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews) - [PowerSchool SIS](https://www.g2.com/products/powerschool-sis/reviews) - [Qualys PCI](https://www.g2.com/products/qualys-pci/reviews) - [Qualys VMDR](https://www.g2.com/products/qualys-vmdr/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rapid7 Next-Gen SIEM](https://www.g2.com/products/rapid7-next-gen-siem/reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) - [RepairShopr](https://www.g2.com/products/repairshopr/reviews) - [Rewst](https://www.g2.com/products/rewst/reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [ScalePad Lifecycle Manager](https://www.g2.com/products/scalepad-lifecycle-manager/reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - [Secureframe](https://www.g2.com/products/secureframe/reviews) - [SentinelOne Purple AI](https://www.g2.com/products/sentinelone-purple-ai/reviews) - [SentinelOne Singularity Cloud Security](https://www.g2.com/products/sentinelone-singularity-cloud-security/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [SentinelOne Singularity XDR](https://www.g2.com/products/sentinelone-singularity-xdr/reviews) - [SentinelOne Vigilance Respond](https://www.g2.com/products/sentinelone-vigilance-respond/reviews) - [SentiOne](https://www.g2.com/products/sentione/reviews) - [SE Ranking](https://www.g2.com/products/se-ranking/reviews) - [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [SherpaDesk](https://www.g2.com/products/sherpadesk/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Snipe-IT](https://www.g2.com/products/snipe-it/reviews) - [Sophos Central](https://www.g2.com/products/sophos-central-2022-06-17/reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) - [Sophos Firewall](https://www.g2.com/products/sophos-firewall/reviews) - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) - [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews) - [Stellar](https://www.g2.com/products/stellar-shopally-sa-stellar/reviews) - [SuperOps](https://www.g2.com/products/superops/reviews) - [Synology Office Suite](https://www.g2.com/products/synology-office-suite/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [TANSS](https://www.g2.com/products/tanss/reviews) - [Teams Manager for Microsoft Teams](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - [Tenable Nessus](https://www.g2.com/products/tenable-nessus/reviews) - [Tenable Vulnerability Management](https://www.g2.com/products/tenable-vulnerability-management/reviews) - [Threat Command by Rapid7](https://www.g2.com/products/threat-command-by-rapid7/reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) - [ThreatLocker Zero Trust Platform](https://www.g2.com/products/threatlocker-zero-trust-platform/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [TrendAI Vision One - Endpoint Security](https://www.g2.com/products/trendai-vision-one-endpoint-security/reviews) - [Ubiquiti Network Management System](https://www.g2.com/products/ubiquiti-network-management-system/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [Veeam Data Cloud for Microsoft 365](https://www.g2.com/products/veeam-data-cloud-for-microsoft-365/reviews) - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - [VideoLan](https://www.g2.com/products/videolan/reviews) - [WatchGuard Network Security](https://www.g2.com/products/watchguard-network-security/reviews) - [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) - [Zammad](https://www.g2.com/products/zammad/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## NinjaOne Features **Administration** - Change Management - Asset Management - Reports & Analytics **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Functionality** - Email Storage - Encryption - Reporting - Email Analysis - Migration - Archive Backup **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Functionality ** - Incremental Backup - OS Boot Recovery - Bootable Disk - Online Restore **Management and Discovery - IT Documentation** - Search and Indexing - Version Control - Access and Permissions **Monitoring - Network Monitoring** - Real-Time Monitoring **Generative AI - Autonomous Endpoint Management** - Behavioral Analysis - Adaptive - Predictive **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Management** - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Knowledge Base** - Q & A - Link Sharing - Searchable **Analysis** - Threat Detection **Service Desk** - Help Desk - Incident Reports - Process Workflow **Management** - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Compatibility ** - Local Backup - Storage Formats **Compatibility ** - Endpoint Variety - SaaS Application Variety - Storage Formats **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Maintenance** - Remote Reboot - Remote Printing **Performance** - Multiple Backup Versions - Unlimited Backup - Lag Free Operation **Operations - IT Documentation** - Integrations - Automation - Reporting **Analytics - Network Monitoring** - Packet & Flow Analysis **Agentic AI - Email Archiving** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Monitoring and Management - Autonomous Endpoint Management** - Patch Management - Oversees - Self-Healing - Centralized Dashboard **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Operating System** - Multi-Systems Support - Apple Support - Android Support **Security** - Verification - Role-Based Permission - Public vs Private **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **Compliance** - Security Standards - Cloud Data Protection **Management** - File Sharing - Security Standards - Encrypted Storage **Management** - File Sharing - Security Standards - Encrypted Storage **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Management** - Reporting - Administration Console - Access Management - Asset Management - Policy Dictation **Communication ** - Text Chat - Screen Annotations **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - PC Backup** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Security Management** - Incident Reports - Security Validation - Compliance **Security** - Data Encryption - Security and Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Functionality** - Ticketing System - Performance Logging - Alerting - Automation **Security** - Data Encryption - Compliance **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SaaS Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security** - Remote Wipe - Security **Communication** - Social Features - Tagging - Upload - Comments **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - IT Service Management (ITSM) Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top NinjaOne Alternatives - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,207 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,950 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (467 reviews)