G2

Nicole B.

Digital Solutions Architect

Small-Business (50 or fewer emp.)

5/15/2020

"Highly recommend NimbleAMS! Exceeds expectations in technology innovation for association management"

5/5

What do you like best about Nimble AMS?

Highly recommend NimbleAMS! After an in-depth analysis, we chose NimbleAMS because they are a leading Salesforce AppExchange Program Partner.

The NimbleAMS team is very innovative. We’ve enhanced our association ROI and strengthened our member value through digital transformation of the following

• Member login and password reset

• Personal snapshot of account summary details

• Join and renew dues process

• Event registration

• Online learning

• Member resource center (online store)

• Continuing education registry

• Integrated data exchange with Marketing Cloud

• Place a classified ad

• Make a donation

As a NimbleAMS client, we have the built-in power of Salesforce person accounts to better manage individuals and related company records. Looking forward, we’re excited to explore Salesforce Customer 360 Data Manager to deliver connected experiences for our members across multiple channels.

As an organization, we’ve also been able to work with NimbleAMS to educate our staff on the power of real-time reporting and the visual appeal of dashboards to quickly identify key performance indicators. The effectiveness of an analytics dashboard is tied directly to how easily staff can implement and maintain the Cloud-based reporting.

We are a proud supporter of NimbleAMS and the CommunityBrands Tech for Associations group to help member-based organizations drive growth, engagement, professional development, fundraising and revenue. Review collected by and hosted on G2.com.

What do you dislike about Nimble AMS?

Eagerly await new product releases throughout the year which follow similar Salesforce rollouts. There are typically three seasonal releases each year, and each comes with an in-depth overview prior to the release as well hands-on training offered at their annual conference. Would love to see some Salesforce Trailheads in the future too! Review collected by and hosted on G2.com.

Recommendations to others considering Nimble AMS:

The NimbleAMS team is also very innovative. We’ve enhanced our association ROI and strengthened our member value through digital transformation of the following

• Member login and password reset

• Personal snapshot of account summary details

• Join and renew dues process

• Event registration

• Online learning

• Member resource center (online store)

• Continuing education registry

• Integrated data exchange with Marketing Cloud

• Place a classified ad

• Make a donation Review collected by and hosted on G2.com.

What problems is Nimble AMS solving and how is that benefiting you?

One of our biggest challenges was system upgrades. Although necessary, upgrades also resulted in breaks in database structures, internal processes, and increased spending just to restore functionality. As a NimbleAMS customer, we receive continuous upgrades and support – at no additional maintenance costs.

Although we transitioned from IMiS to NimbleAMS in 2014, the product’s biggest strength has turned out to be the ease with which we were able to seamlessly transition our association management staff to a distributed workforce model during the COVID-19 pandemic. Review collected by and hosted on G2.com.

Response from Beth Farrar of Nimble AMS

edit

Thanks for your review Nicole! We are glad to hear that you were able to solve for many challenges, even well before the current state of things. We are fortunate that our customers are just as innovative as the product. Stay safe and keep innovating with Nimble AMS (the new summer release comes soon)! :)