PM
Philipp M.
Department Head Investment
Real Estate
Mid-Market (51-1000 emp.)
"Practical Contact Center Solution for Our Customer Service"
What do you like best about NFON Contact Center?
We are generally very satisfied with the solution. We find the flexible call distribution particularly practical, and our employees can work seamlessly from home. The AI features are a useful addition and help us better organize recurring inquiries. Review collected by and hosted on G2.com.
What do you dislike about NFON Contact Center?
During the setup, we first had to familiarize ourselves with the various options. Some settings could be made a bit simpler. Review collected by and hosted on G2.com.