G2

Verified User in Financial Services

Enterprise (> 1000 emp.)

3/16/2022

"Support Amobee Reps"

4/5

What do you like best about Nexxen?

'- Great customer service team. Quick to respond to emails and proactively helps with troubleshooting, pacing, optimizations, etc.

- Willing to help recommend and implement optimizations.

- Amobee Brand Intelligence - mostly bid stream models that incorporates social listening from FB + Twitter Review collected by and hosted on G2.com.

What do you dislike about Nexxen?

- Campaign home is dated. There are no graphs or visuals to quickly see how campaign performance and pace are looking

- Bulk upload of tags is only available for a select few tag types, leading to lengthy go-live timelines for remaining tag types. Typically have to loop in their Support team to assist

- Reporting: No instant download reporting. Reporting metrics are not represented well: ex: spend/cost = advertiser invoice

- Sending important campaign information to our agency counterparts without us seeing or being informed first. When this is done, it causes confusion on the standardized roles in the LOB between the IAT. Review collected by and hosted on G2.com.

Recommendations to others considering Nexxen:

Leverage your DSP Account Reps for planning and strategy to ensure your campaign delivers optimal performance. And, most importantly, always share candid feedback to them in terms of your relationship and ways of working. Review collected by and hosted on G2.com.

What problems is Nexxen solving and how is that benefiting you?

Currently in the process of resolving the communication roles between our IAT LOB. Getting updates on their DSP/product offerings in case the latest one we have is a bit outdated. Review collected by and hosted on G2.com.