
Netra brings user-level prompts, agent-level prompts, and tool calls into a single, clear view. Previously, we had to piece all of this together from logs spread across AWS, our other infrastructure, and OpenRouter. What stood out most to the team is the evaluation Netra runs on top of those logs. We can now benchmark our agents properly, which would have been very difficult to build ourselves.
The team has also been a huge support throughout. They’re always approachable, and they act on feedback quickly. We needed an on-prem deployment because our security data is so sensitive, and Netra was able to support that. Review collected by and hosted on G2.com.
At first, the traces were a bit difficult to follow. Netra also didn’t support multi-agent setups at the time, which was important for our use case. We brought both issues to the team, and within about a week they reworked the trace structure to better reflect agent-level changes and tool calls, and they also added multi-agent support. Review collected by and hosted on G2.com.