The prices are best on the market, I don't know where to have 500 participants for 100 Euro. This is very reasonable.
Technical support is very quick and confident, every question is being resolved quickly.
The interface is simple and our speakers feel themselves very comfortable.
I really like the improvements that are being made. MyOnwConference's team is improving the service all the time. And they do hear our feedback and opinions.
The service is stable. I've never faced a problem of a halted webinar. Review collected by and hosted on G2.com.
The service is very demanding of the Internet connection speed! You must test your and your lecturers' speed (there is a speedtest provided by MyOwnConference to test connection to their servers - you should use exactly this one, any other tests are useless as they don't indicate the very speed to MyOwnConference).
The service is not well suitable for consecutive translation. I have a feeling that MOC separates data streams and if your listeners-participants don't have stable connections, they may experience great discomfort. For example, the sound of lecturer and interpreter may go together and this sound mess becomes really hard or impossible to understand.
Twice I faced a problem of email notifications: participants failed to receive emails with webinar access URLs. First time it leaded to a dramatic failure - we got only 30 participants instead of 200 expected. After that case we decided to perform additional emailing using special services.
Once we got a webinar recording without sound and technical support failed to help us. Now they say this bug is fixed, but we irrevocably lost a recording as there is no way to recover sound in the video. Review collected by and hosted on G2.com.
Hello Alexey,
Thank you for your detailed feedback. I'm upset that you faced some issues while using our product.
I have to say that most video conferencing services demand Internet connection speed because it's real-time broadcasting. Good internet connection speed should be both the presenters and the participants. The problem with recording most often due to poor internet connection.
Please contact us support@myownconference.com; we'll figure your situation out.
Sincerely,
MyOwnConference support team