G2

AB

Ankit B.

Assistant Director

Mid-Market (51-1000 emp.)

8/20/2021

"Easy and useful Software"

4/5

What do you like best about MyOperator?

To improve our customer service, we've used MyOperator to track the number of calls we've received and who's making them. We use the call log and recording system to keep track of quality and efficiency. Review collected by and hosted on G2.com.

What do you dislike about MyOperator?

As of now there won't be any dislikes for this software and we are happy to use the same. Review collected by and hosted on G2.com.

Recommendations to others considering MyOperator:

MyOperator has pleased us with their services. So far, our experience with the services has been positive, and their sales assistance has been excellent. Highly recommended Review collected by and hosted on G2.com.

What problems is MyOperator solving and how is that benefiting you?

Configure IVR and manage multiple callers at the same time. After hours, route calls to specified agents and be available at all times. Our callers' experience will be improved by transferring calls without disconnecting them. Allow our callers to leave a message on our voicemail system when no agents are available to take the call. Make it easier for our employees to reach each other by using extension dialling. Using call forwarding, you may cut down on the amount of time our callers have to wait. Review collected by and hosted on G2.com.