![pawan c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "pawan c.")
PC

pawan c.

Network Security Engineer

Mid-Market (51-1000 emp.)

7/21/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Hands-on Experience with Motadata ServiceOps for Enterprise ITSM, ITAM & Patch Management"

5/5

What do you like best about Motadata ServiceOps?

What I like best about Motadata ServiceOps is its all-in-one ITSM, ITAM, and Patch Management capabilities. Over the last two years, I have successfully implemented projects for NHAI (5,000 assets, 60 technicians) and IRFC, making IT operations more efficient through automation, workflows, and centralized management. Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

The reporting module could be more flexible and some advanced customizations require additional effort. Review collected by and hosted on G2.com.

What problems is Motadata ServiceOps solving and how is that benefiting you?

Motadata ServiceOps centralizes ITSM, ITAM, and Patch Management in a single platform, reducing manual effort and improving operational efficiency. It helps automate ticket management, asset tracking, workflow approvals, and patch deployment, enabling faster issue resolution, better SLA compliance, improved asset visibility, and simplified IT operations. This has helped me successfully deliver enterprise projects for NHAI and IRFC while providing better support to end users and IT teams. Review collected by and hosted on G2.com.

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See what 28 reviewers think of Motadata ServiceOps

4.6 out of 5 · Verified reviews from real users

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