In my case, and by my use case... I like the monitoring and alerting features... having these set up super easy with just a sql query its the best for me... after this I love having the ability to create incidents or different things just setting up the audiences... I personally just use slack and incident.io, but Im thinking on exploring more capabilities in here... I like that I can customize these super easy and even snooze or get instant feedback on if the set up works or not... specially at the early days when an alert its set up that we get false positives, gets noisy, etc while tuning... super fast and reliable because I can also use it to trace back to other tools that might be affected for different factors. For my specific use case its super helpful and valuable, was easy to navigate and understand because every single feature its explicitly shown in the UI. Another good thing is that the onboarding on the platform was natural, not tricky or complicated at all at least for my use cases... also navigating through the alerts its super intuitive. Honestly I don't know because Im not the one paying, I don't know the money cost of this platform, Im a user and I like it Review collected by and hosted on G2.com.

the only thing is not having the ability to test the descriptions of the alerts in the final destination without an actual alert being triggered, or at least I havent found a way... The descriptions messages to the audience receiving the alert, are set up in a format, specially for KPI's, to see the final result for example in slack I need to trigger it to see it... I'll love to have the ability to just "trigger the alert as a test" to see how it looks like... maybe we already have that and I just don't know yet. I've heard the AI assistant its good for these cases but haven't give it a try yet... Review collected by and hosted on G2.com.