
I think there are three main things I like about this software. The first is its data visualization; I find it spotless and intuitive. Second, the NPS survey analyzer is fantastic; it quickly determines opportunities for improvement based on the surveys. The third is the comment analyzer; I like it immensely because it reduces your work, instantly giving you better options. Review collected by and hosted on G2.com.
I think everything is fine, and the only thing is the price factor. Honestly, it seems a bit expensive for me, and as a company, you would have to see where you are to know if it is the time or not to hire this type of software. Review collected by and hosted on G2.com.