LV Luciana V. Project Manager Enterprise (\> 1000 emp.) 8/7/2026 "A Game-Changer: Seamless AI Integration That Boosts Monday.com Productivity" 4.5/5 What do you like best about monday AI Work Platform? What I like best about the Monday AI Work Platform is how it seamlessly integrates AI capabilities into my existing workflows on Monday.com. As someone who has been using Monday.com for client management and process automation at Buk, the addition of AI features has been a game-changer. With the AI Work Platform, I can now connect various AI tools like Claude, ChatGPT, and Copilot directly to my Monday.com workspaces. This means that these AI assistants can access real-time data from my boards, provide instant responses in context, and even take actions like creating tasks and updating statuses. It's incredibly powerful to have everything centralized in one place. For example, I can ask Claude to analyze the data in my sales pipeline board and provide insights or recommendations. Or I can have ChatGPT help draft personalized emails to clients using information from their account records in Monday.com. The possibilities are endless, and it greatly enhances my productivity. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? I couldn't find any significant errors in your question. It's a straightforward and valid question asking about any aspects of the Monday.com AI Work Platform that you dislike or find challenging. Here's a potential response highlighting some areas for improvement: While I've had a largely positive experience with the Monday AI Work Platform, there are a few things I dislike or find challenging: Steep learning curve: Integrating AI into workflows can be complex, especially for those new to AI concepts and tools. Monday.com provides documentation and tutorials, but it still requires a significant time investment to fully understand and implement the AI capabilities effectively. Some more user-friendly onboarding or setup wizards could help ease this process. Limited customization: Although Monday.com allows bringing your own AI models, the options for customizing and fine-tuning the built-in AI integrations like Claude or ChatGPT are somewhat limited. Having more control over prompts, training data, and model parameters would enable even greater tailoring of the AI to specific business needs. Cost: The advanced AI features are incredibly powerful but are mostly limited to the higher-tier Enterprise plans. For smaller businesses or teams, the cost can be a barrier to entry for leveraging the full potential of the AI Work Platform. More flexible pricing options or graduated feature access could make it more accessible. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? Streamlining repetitive tasks: One of the biggest challenges in my role is managing numerous repetitive tasks, such as updating client records, generating reports, and drafting emails. With the AI Work Platform, I can automate many of these activities using AI assistants like Claude and ChatGPT. For example, I can ask Claude to update client statuses based on predefined rules or have ChatGPT generate personalized email drafts using data from Monday.com boards. This frees up my time to focus on higher-value work. Providing real-time data analysis: Another problem I face is making sense of the vast amount of data across my Monday.com boards, such as sales pipelines, project progress, and client interactions. The AI Work Platform allows me to instantly analyze this data and gain actionable insights. I can ask the AI to identify trends, make predictions, or recommend next steps based on real-time information. This empowers me to make data-driven decisions quickly without spending hours manually crunching numbers. Enhancing collaboration with AI: Effective collaboration is crucial in my team, but aligning everyone's knowledge and ensuring consistent communication can be challenging. The Monday AI Work Platform solves this by enabling AI assistants to act as knowledgeable team members. They can provide instant answers to questions, offer guidance based on best practices, and even take on tasks to support the team's work. This improves our overall collaboration and ensures everyone has access to the information they need. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite See what 16677 reviewers think of monday AI Work Platform 4.7 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/monday-com/reviews)