They are rolling out a new user interface with an improved layout and many improvements. They take the users suggestions into account when improving the software. Response time is improved. They were recently purchased and many improvements were made. When calls come in, the record with that phone number pops up on your computer screen. Review collected by and hosted on G2.com.

The software was a mess a year ago before they were purchased. Since that time, many improvements were made. I disliked what they were but am please with the improvements. Review collected by and hosted on G2.com.