--- title: MightyCall Reviews meta_title: 'MightyCall Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 336 reviews by the users' company size, role or industry to find out how MightyCall works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 336 scale: '5' date_modified: '2026-07-08' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # MightyCall Reviews **Vendor:** MightyCall **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.4/5.0 **Total Reviews:** 336 ## About MightyCall MightyCall combines professional call center software with user-friendly features designed for small and medium-sized businesses. Our cloud-based system requires no hardware, providing powerful functionality with simplicity. With the best UI in the industry, MightyCall enables SMBs to manage their setup easily without losing the quality and range of enterprise-level features. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time
and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time. ## MightyCall Pros & Cons **What users like:** - Users find MightyCall's **ease of use** exceptional, enjoying its user-friendly interface and quick access to features. (62 reviews) - Users highlight the **responsive customer support** of MightyCall, ensuring quick resolution of technical issues and smooth operation. (55 reviews) - Users commend the **expert customer support** of MightyCall, consistently resolving queries swiftly and effectively. (44 reviews) - Users praise MightyCall for its **outstanding customer service** , noting helpful responses and friendly support during setup and troubleshooting. (31 reviews) - Users highlight the **reliability** of MightyCall, noting consistent performance and minimal downtime even with complex setups. (31 reviews) - Users find the **easy setup** of MightyCall a relief, enabling seamless communication from the start. (29 reviews) - Users appreciate the **ease of communication** with MightyCall, facilitating seamless connectivity across multiple locations. (26 reviews) - User-Friendly (25 reviews) - Intuitive (24 reviews) - Call Recording (23 reviews) **What users dislike:** - Users often face **call issues** with MightyCall, including difficulties in receiving calls and transferring them effectively. (16 reviews) - Users experience **number issues** with MightyCall, such as SMS limitations and call handling inefficiencies that hinder communication. (15 reviews) - Users find the **IVR setup complex** and encounter confusion with the website tools, impacting their overall experience. (14 reviews) - Users often experience **connection issues** with MightyCall, affecting call quality and reliability of texts. (14 reviews) - Users face **missing features** in MightyCall, such as call recording and limitations in the call journal functionality. (13 reviews) - Missed Calls (11 reviews) - Users are frustrated with **poor customer service** , including dropped calls and slow support response times. (10 reviews) - Dialer Issues (10 reviews) - Mobile App Issues (10 reviews) - Users find the **learning curve steep** , particularly regarding setup and navigating features on MightyCall. (9 reviews) ## MightyCall Reviews ### 1. Update: **Rating:** 1.0/5.0 stars **Reviewed by:** Daniel V. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2020 **What do you like best about MightyCall?** As for MightyCall, I once found it to be a valuable solution that catered to the needs of its time. The features it offered were quite impressive and aligned well with the technological landscape of that era. Back then, it provided functionalities that were considered advanced and helpful for managing our communication and customer interactions. However, as time has progressed and technology has evolved, my perspective on MightyCall has shifted. While the features that I previously liked were indeed commendable for their time, they no longer meet the demands of today's fast-paced and dynamic business environment. Unfortunately, MightyCall seems to have fallen behind in terms of both functionality and flexibility compared to the more modern solutions available. Moreover, the technology on which MightyCall was built now appears to have been limited in its scope and vision. This restricted its ability to adapt to the ever-changing needs of businesses and the advancements in communication technology. In hindsight, the features that were once a strong point for MightyCall are now outperformed by more current alternatives in the market. As businesses have embraced more robust and adaptable solutions, MightyCall's inability to keep up has become evident. While I acknowledge the positive aspects MightyCall once had, I now believe that it no longer represents an effective solution, especially when compared to the more innovative options that are available today. **What do you dislike about MightyCall?** As for the aspects of MightyCall that I find less favorable, I have come to realize that the platform's limitations have become more pronounced over time. While I previously appreciated certain features, it's now evident that they have not kept pace with the advancements in technology and the evolving needs of businesses. One of the significant drawbacks I've encountered is the lack of modern functionality and flexibility. Features that once seemed impressive have now become restrictive and inadequate in comparison to more contemporary alternatives. This has a direct impact on our ability to efficiently manage communication and customer interactions, which are crucial aspects of our operations. Furthermore, MightyCall's technology appears to have been designed with a narrow vision, resulting in a solution that struggles to adapt to the diverse and dynamic demands of the present business landscape. This rigidity hampers our ability to stay agile and responsive in an environment where quick adaptation is key to success. In essence, while MightyCall might have been sufficient in the past, its shortcomings have become increasingly noticeable as we strive to stay competitive in today's rapidly changing world. As much as I valued the platform's previous offerings, I now find that it falls short in meeting the expectations and demands of businesses that require adaptable and future-ready solutions. **What problems is MightyCall solving and how is that benefiting you?** The only thing might call offers is a better price point by $4/mo but I may switch to another solution after 3 years of failed expectations **Official Response from Karina Baskakova:** > Hi Daniel, thank you for such a detailed feedback! If you're looking for new features and extended functionality, you're welcome to try our newly released Call Center solution that we presented earlier this year. It features a fresh UI, enhanced call monitoring options, advanced team management tools and detailed reports (coming soon!). As always, your opinion as a long-term MightyCall customer would be extremely valuable. ### 2. Great Tool for Small Business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2024 **What do you like best about MightyCall?** Mightycall has great support and functionality. **What do you dislike about MightyCall?** Not enough text messages included in the plan. **What problems is MightyCall solving and how is that benefiting you?** We use MightyCall so that our partner who is thousands of miles away in the Philippines can call our clients in the USA for quality control purposes, using a US-bound number. I am then able to also use that same number to speak with these clients, if needed. **Official Response from Svetlana Lepikhova:** > Thank you for sharing your experience with MightyCall! Your feedback on the text message limits is noted, and we continuously work to improve our service offerings to better meet your needs. ### 3. Great Value, Reliable Support, Easy to Use App **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2024 **What do you like best about MightyCall?** Elaf in support is awesome. Love being able to get help from a person right away. **What do you dislike about MightyCall?** Only hesitation with recommending is their Deskphone support isn't 100% there. It works but def has some bugs. IF you switch to the app it's a breeze to manage and set up for new users. **What problems is MightyCall solving and how is that benefiting you?** Miles beyond any offering from AT&T /Verizon. **Official Response from Svetlana Lepikhova:** > Thank you for taking the time to share your feedback on G2. It’s encouraging to hear that you find our solutions superior to traditional offerings from other providers, as we strive to provide a service that stands out in the market. We look forward to delivering even more value to you in the future. ### 4. Most affordable & remote friendly VOIP system out there! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about MightyCall?** You can very simply customize how to direct your calls through a main line number and send to specific employees/departments. They make the UX easy to understand and navigate. I especially appreciate the ability to set individual availability times as a remote organization that has employees in different time zones. I also want to add that their customer service team is EXCELLENT, readily available via chat, and have always solved any issues quite quickly. **What do you dislike about MightyCall?** At times, you can create the same setting for the same number in different places, and if you accidentally do that, you may have conflicting settings that cause issues. That said, when this happened to me, I chatted with support and they were able to both show me where the issues were coming from and which options were best to resolve. **Recommendations to others considering MightyCall:** The price seemed too good to be true, and I thought they must compromise functionality for it - in fact, they do not! They simplified the experience and the system to be a modern phone system, compared to 90% of others who feel like they were programmed in the 90s. **What problems is MightyCall solving and how is that benefiting you?** We have used other phone systems with nearly identical capabilites. The differences Mighty Call offers are simplicity of UX (rather than feeling like you need to become an expert on the system before being able to properly use it), and the price, hands down, is the best out there. ### 5. Quality Service with Affordable Expansions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2023 **What do you like best about MightyCall?** I bought it for the call recording feature but was impressed with other factors as well. The best thing I like about MightyCall is that I can expand my business without adding additional user costs. I went from 1 to 7 people and was able to keep the cost consistent by providing them with line extension that went to their mobiles. This was especially helpful during summer internships when we added 4 more users for 3 months. At one point I needed an answering service to answer my calls and the setup to add them worked well with the system. Also the service was quality--I've used VOIP services in the paste that have spotty connections and robotic tone when it cuts out that lets you know you're on a VOIP call. I've never experienced that with MightyCall. **What do you dislike about MightyCall?** I don't like that the rates went up. Now that I'm a single user model again it isn't worth the cost. In addition although all of the users have different extenstions, SMS messages sent will go to everyone with an extension without differentiation or setup features. Also, the chat representatives though very professional and helpful probably have too many clients at the same time because you could be left "waiting while they look into it" for more than 5 minutes and all of the responses are not instantaneous which is what you expect in a chat. **What problems is MightyCall solving and how is that benefiting you?** It's a great work-life balance solution. Being able to customize my businesses call times so that my phone doesn't ring during off hours is a big win. Improves customer-facing professionalism of the company with extensions and directories to "customer service", "billing", and "the next available agent" although all three may be handled by the same person. ### 6. Try Mighty Call **Rating:** 1.5/5.0 stars **Reviewed by:** Jeff H. | Estate Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2023 **What do you like best about MightyCall?** Mighty Call was responsive, helpful, and easy to set up. They worked with me on payment plan options and their service would be an asset for any business. It was very simple to import a .wav file for the voicemail greeting. **What do you dislike about MightyCall?** I don't think there are any downsides to using Mighty Call, as their service is well thought out, and intuitive. Pricing is competetive with other virtual phone number services. **What problems is MightyCall solving and how is that benefiting you?** FOr a small business owner that isn't ready for a land line, Might Call would be a viable solution for you. **Official Response from Karina Baskakova:** > Hi Jeff, thank you for your review! Despite your overall positive impression of the service, it seems that there are still things we can improve, based on your star rating. Could you tell us more about what you lacked or would like to see added in the future, so that MightyCall could better tailor your business needs? We're always open for suggestions. ### 7. Works on wifi and cell carrier **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2023 **What do you like best about MightyCall?** I rarely have dropped calls. Auto records conversations and alerts the user as well. Separate extensions for everyone on my team too. Other competitors are constantly dropping calls and it doesn't have a streamlined business system. **What do you dislike about MightyCall?** I can't think of anything I don't like. Even the price works just fine. The only thing is they always prompt me to fill out my address for my location so that emergency services can find me when I make calls. I might dislike the inconvenience of having to enter that in but that's for my safety, I shouldn't ding them for it. **What problems is MightyCall solving and how is that benefiting you?** My marketing agency has team members all over the USA. As a result, no one is there to pick up one ringing landline in the office so mighty call solves this problem for me ### 8. One Of The Best cloud Based Calling Software **Rating:** 5.0/5.0 stars **Reviewed by:** Shweta R. | Marketing Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2023 **What do you like best about MightyCall?** MightyCall is best cloud based calling software with good quality and where we can keep a track of each call and analyse it later. With features like SMS service , music on hold we keep our customer engaged. We can create notes while on call which help us to keep the important information related to callers at one place that's why totaly liked it. **What do you dislike about MightyCall?** Nothing, For me MightyCall has most important feature like call waiting, call transfer and call forwarding which is very useful for our organisation. We can analysis our agents calls with help of live call monitoring and provide them feedback which helps us achieve higher productivity. With the help of MightCall we can create conference call. **What problems is MightyCall solving and how is that benefiting you?** After using the MightyCall our agent's accountability has been increases as we can monitor live calls and provides call center report to them. We can set our call flow design and recorded greeting messages for our callers with AI feature to monitor call quality That's why surely recommended to my colleagues. **Official Response from Svetlana Lepikhova:** > Hello, Shweta, Thank you for your review! We're delighted to hear that MightyCall is meeting your needs so effectively. Your positive experience with our agent accountability tools, call flow design, and AI-enhanced call quality monitoring is exactly what we strive to provide. Thank you for recommending us to your colleagues, and we look forward to continuing to support your business's communication needs. ### 9. Good service, Good price. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2023 **What do you like best about MightyCall?** Mighty Call was great at first. We have used them for almost four years, and the prices couldn't be beaten. Recently mighty call notified us that they would start charging us more but would allow us to pay a discounted rate for the next two years. However, I don't need any of the added features of the new plans, which is why we stayed in the $39.99 plan. I have two issues with this one. I wasn't offered to change my plan; I was forced 2 they never disclosed the new price after two years. And almost doubled my current rate as the "locked-in "price for the next two years. I can tell you this they have just lost a long-term customer because of this. I don't care about the cost its the principle of not having been given an option. **What do you dislike about MightyCall?** They have grown and now are putting customers after profits. I think that changing clients plans with out there approval or premission is not good customer service and shouldnt be done. **What problems is MightyCall solving and how is that benefiting you?** Mighty Call isn't solving any problems for us; they provide us with a service we need at a price we like. Whether we had MightyCall or any other company, the use case would still be the same. ### 10. Mighty Call for Business review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about MightyCall?** The interface was easy to use and very straightforward. Customer support was also very accessible **What do you dislike about MightyCall?** Early on it didn't have some of the integrations (like Hubspot), but that has since been updated and there is integration with Hubspot. **What problems is MightyCall solving and how is that benefiting you?** Provides inbound and outbound tracking, recording and notification of calls. **Official Response from Svetlana Lepikhova:** > Thank you for your valuable feedback! We're pleased to hear that our user-friendly interface and accessible customer support have positively impacted your experience. It's wonderful to know that you find the Hubspot integration beneficial as well! ### 11. Most Reliable Cloud based Calling **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul R. | Senior Technician, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 04, 2023 **What do you like best about MightyCall?** Mightycall is perfect for our business as it provides good quality cloud-based calling with other various features like call forwarding, SMS facilities, voicemail, and call recording. Our client will see the company number every time contact him regarding work. It is very easy to use as it has a call notes feature which helps agents to write important details regarding calls. **What do you dislike about MightyCall?** Nothing, for Mightycall, is the best virtual calling system which is designed for my business type as we can analyze our call during or after the call and generate call report, we can easily create a conference call with our clients so I will surely recommend it to my corporate friends. **What problems is MightyCall solving and how is that benefiting you?** With the help of MightyCall now we can easily analyze our calls with the help of the dashboard we have multiple options like call baring, agent report, call listening and many more which help my business to grow further. In MightyCall we create a group and make our conference call while sitting at any place and the best part is that they use artificial intelligence to monitor call quality. ### 12. Powerful and Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Erika W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2023 **What do you like best about MightyCall?** It checks all of the boxes without all the useless fluff that a lot of other phone companies seem to have. We have tried so many different providers, but none have held up to MightyCall! **What do you dislike about MightyCall?** It relies heavily on having a solid internet connection. You could miss or drop a call if you have even a moment of spotty service. I highly recommend strong internet that is hardlined in! **What problems is MightyCall solving and how is that benefiting you?** We have a small team and a phone number that people often text. Some systems we have used gave us an extension but wouldn't let us view messages, calls, or anything our teammates were working on. This is fine if you are a regular worker but, as the COO this should always be available to monitor. Other systems would not allow us to use our phone number to text from because we assigned it with an auto attendant. So we were not really able to use our phone number that we put out into the world on our marketing. ### 13. A big step up from eVoice **Rating:** 5.0/5.0 stars **Reviewed by:** Leon W. | President, Research, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2023 **What do you like best about MightyCall?** Setup and call flows are really nice. The technical support is responsive and excellent. The built-in SIP support is really a winner for us. We were previously using eVoice and it can only forward out to existing phone numbers (which themselves become spam call traps). This is so much better. **What do you dislike about MightyCall?** Some of the call flows could be extended a bit. For example, after making a menu selection that plays an announcement, it returns to the main menu. I would like it to make the announcement and just hang up. Also, the "journal" entries can be hidden but not deleted. It would be nice to just delete old entries permanently. **What problems is MightyCall solving and how is that benefiting you?** MightyCall directly supports SIP phones without needing an external service (and without those phones having direct phone numbers). This is great because it has eliminated direct spam calls. It also supports multiple call flows for our different business units. ### 14. Great App, Although Slightly Buggy At Times **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about MightyCall?** It works great for calling and messaging most of the time. It's definitely one of the better VOIP services I've used. **What do you dislike about MightyCall?** Sometimes I've had strange bugs with calls not being made properly, or notifications not working quite right on my mobile app. But these have always managed to get fixed eventually through talking with support. **What problems is MightyCall solving and how is that benefiting you?** I'm able to answer customers, send texts to colleagues, and perform VOIP functionality in general. **Official Response from Svetlana Lepikhova:** > Thank you for taking the time to share your experience with MightyCall. We're glad to hear that you enjoy our services. We appreciate your feedback and if you encounter any further issues, please don't hesitate to reach out to our support team. Thank you for choosing MightyCall! ### 15. budget friendly application **Rating:** 4.5/5.0 stars **Reviewed by:** Aakanksha K. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2023 **What do you like best about MightyCall?** Mightycall is complete set packages that offers multiple advantages from call routing to call recording.Because of Mightycall,business management has been enhanced. **What do you dislike about MightyCall?** There is no such things which makes us to dislike MightyCall ,however sometimes due to its limited international availability ,it causes bad impact on the business, **What problems is MightyCall solving and how is that benefiting you?** MightyCall is helping in many ways as it makes the business flow smooth by providing flexibility for manageing calls from anywhere apart from that it helps to add more contact and extensions. **Official Response from Svetlana Lepikhova:** > Thank you, Aakanksha K., for taking the time to share your experience with MightyCall! We're thrilled to hear that MightyCall is positively impacting your business management. We appreciate your feedback regarding our international availability. Our team is continuously working on expanding our reach and improving our services to better support businesses like yours globally. Thank you for choosing MightyCall. We look forward to continuing to support your business's communication needs. ### 16. Good option for business phone **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2023 **What do you like best about MightyCall?** I like being able to have a number separte from my own that I can share with vendors. It's helpful to know when my phone rigning is business or personal. **What do you dislike about MightyCall?** The settings are a little confusing -- it's different from phone to phone. **What problems is MightyCall solving and how is that benefiting you?** We're able to have a vendor call one number that could be answered by any of us. It useful if someone is away or not on the clock. ### 17. Lead the World **Rating:** 5.0/5.0 stars **Reviewed by:** Prashant S. | Founder and President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about MightyCall?** Easy in usage both on Desktop and Mobile **What do you dislike about MightyCall?** I have not encountered one issue yet. Also Global rates should decrease **What problems is MightyCall solving and how is that benefiting you?** Call Internationally with Recording and Voicemails ### 18. Great system! **Rating:** 5.0/5.0 stars **Reviewed by:** Josh C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2023 **What do you like best about MightyCall?** MightyCall has allowed me to streamline my calls and have a professional system for an at-home/remote business. No more calls coming into my cell phone at all hours of the day and night. **What do you dislike about MightyCall?** To be honest, once you learn how to use it, it is pretty easy to follow either from your desktop or the phone app - or both! **What problems is MightyCall solving and how is that benefiting you?** MightyCall has allowed our company to move from cell phone use to an office/business line. We even currently have a user out of the country. I now have business hours and a phone tree, so I no longer receive calls/texts all hours of the day and night and the callers are able to select who they actually need to speak to. ### 19. Wonderful from the beginning. **Rating:** 5.0/5.0 stars **Reviewed by:** Melody W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about MightyCall?** Most helpful is the ability to route phone calls wherever I need them. Also, the ability to upload different greetings is great. I love the widget for the website. **What do you dislike about MightyCall?** I have been a MightyCall customer since they first began, and improvements have been made constantly. I honestly do not dislike anything about MightyCall. If something is wrong, I email them, and it gets fixed or added as a new feature. It would be nice if they offered more vanity number options or a way for someone to text me, and I automatically send them back my company information, almost like a short code. **What problems is MightyCall solving and how is that benefiting you?** Mightycall is solving the problem of having an affordable and flexible phone system. I can assign extensions to different phone numbers, and the calls are routed there. The system also allows me only to receive calls when I want to receive them. ### 20. MightyCall Hotline for Nonprofit Agency **Rating:** 4.5/5.0 stars **Reviewed by:** Zelma L. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2023 **What do you like best about MightyCall?** The easy-to-forward numbers from one team member to another. We love that all calls are recorded, making it very easy to ensure that no one falls through the cracks. LOVE LOVE LOVE how easy the call direct and warm call transfers are. **What do you dislike about MightyCall?** No matter what we do to filter phone numbers, all staff sees all our numbers - this often leads to someone calling out on the wrong hotline number, which leads to clients calling the wrong person. Sometimes we have trouble hearing during the initial connection. **What problems is MightyCall solving and how is that benefiting you?** N/A ### 21. Good experience with this App **Rating:** 5.0/5.0 stars **Reviewed by:** Sony C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about MightyCall?** We use this app to call the shoppers to help them live. Because this is the only platform for our business to shoppers to reach out to us and help them for any problems **What do you dislike about MightyCall?** Till now there is no issue, but while closing the tickets chat and call tickets will mix up and it is hard to find. Sometimes the system gets struck while on call. **What problems is MightyCall solving and how is that benefiting you?** Through this app we can call the international customers very easily without any technical or connectivity issues and this is the certified app. We also have support if we have any issues. ### 22. Great service and features for a small nonprofit. **Rating:** 4.5/5.0 stars **Reviewed by:** Yvo M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about MightyCall?** The features and service, coupled with the cost, have made MightyCall a perfect fit for our small nonprofit organization. Its offerings give us a more professional appearance and make us look larger than we really are. We especially enjoy the ability to use our conference phones as well as their mobile app. **What do you dislike about MightyCall?** The admin interface has been overhauled a few times and is still not very intuitive. The admin cannot manage all of the user settings which can become an issue when dealing with tech-challenged users. **What problems is MightyCall solving and how is that benefiting you?** For us, MightyCall bridges the gap of an excellent feature set and affordable pricing for a small business. That alone makes it a very valuable product for us, one that we will keep using well into the future. ### 23. Perfect solution for business communication **Rating:** 5.0/5.0 stars **Reviewed by:** Corey L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2023 **What do you like best about MightyCall?** The customer service is world class, anytime I have a question of how to improve the usability of my service help is a chat or call away. There are other services, but Mighty Call can give you just the basics and the as your needs grow they are there to support. **What do you dislike about MightyCall?** There is a lot to the service and unfortunately there are quite a bit of add ons that don't come standard with the service. Giving customers more options for voicemail messages without upgrading would be great. **What problems is MightyCall solving and how is that benefiting you?** MightyCall allows me to be available to my customers from anywhere without having to provide my personal cellphone number. It has allowed me to take calls while out of the office and make the sale when the opportunity arises. ### 24. All encompassing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about MightyCall?** Directed calling Recorded conversation for record keeping **What do you dislike about MightyCall?** Initial Set up took a little longer than I expected, but resources were available to address questions **What problems is MightyCall solving and how is that benefiting you?** Directing in coming calls to the proper representative ### 25. Mighty Call is the best option so far **Rating:** 4.0/5.0 stars **Reviewed by:** Christine M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about MightyCall?** It gives me a business line to answer instead of using our personal numbers. **What do you dislike about MightyCall?** It is not very user friendly. The interface is not very clear. **What problems is MightyCall solving and how is that benefiting you?** Might call solves the problem of me, not having to have an entirely separate phone system for my e-commerce business. ### 26. One of the best virtual calling system **Rating:** 4.5/5.0 stars **Reviewed by:** Suvi P. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about MightyCall?** It is a platform that provides various call management features, this features are like calling, call forwarding and many other things. One thing which I like the most is that our employees are at different locations so it becomes easy to provide employees the virtual numbers. **What do you dislike about MightyCall?** The interface is not user-friendly, and sometimes the call quality is also reduced, which causes problems for our calling team to contact the users. The interface should be changed. **What problems is MightyCall solving and how is that benefiting you?** As we have to call the users, and not only 1-2 calls but more than 1000 calls per day, so for us, it is benefitting a lot. We can even easily forward the calls, record, and revert the calls. ### 27. Quickly, friendly and informative. **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about MightyCall?** The quick response time of the support team and how well they communicate if the system isn't working. I really like how easy the text messaging system is. Really good integration. **What do you dislike about MightyCall?** I wish the reports were a bit more customizable; I would like to be able to monitor calls live as well. I've also had several tabs titled "Social", "Request", "Tasks" and "All" that say "Coming soon" but nothing has come yet. **What problems is MightyCall solving and how is that benefiting you?** It really solves the trouble of sending SMS. Other VoIP systems and CRMs offer SMS; However, the integration is often sloppy, and you require the client to register for one or two sites. ### 28. Alternate to VOIP calls for Business **Rating:** 4.0/5.0 stars **Reviewed by:** shivam p. | Senior SAS Programmer , Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about MightyCall?** 1. It's subscription plan is very cheap compared to it's competitors like Skype. 2. Easy interface and easy to deregister the account and it automatically delete your contact. 3. In non working hours team and clients can directly call in need of critical issue resolutions. 4. Strongly recommend if you looking for a voip international call plans. **What do you dislike about MightyCall?** 1. Sometimes it lags a bit ,since a new interface and changes comes quite frequently.So.it become a bit laggy. 2. User interface could be little better. **What problems is MightyCall solving and how is that benefiting you?** Voip calling and better connection with the stakeholders in non working hours where clients need immediate support and resolution.Integerate between different team members at different parts of world ### 29. Outstanding Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffrey M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about MightyCall?** I have been with MightyCall since 2018 and I am always pleased with the reliability and service they provide. MightyCall consistently exceeds my expectations. I HIGHLY RECOMMEND MightyCall. **What do you dislike about MightyCall?** Blocking texts from scammed is not available. This would be extremely helpful. **What problems is MightyCall solving and how is that benefiting you?** All of my needs are being met. ### 30. Pretty Good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2023 **What do you like best about MightyCall?** It works well without any problems about 90% of the time. Support is helpful. **What do you dislike about MightyCall?** The call connections are sometimes only fair (but you can still continue the phone call with asking the other person to repeat themselves) and occasionally (2-5 times a month) you need to hang up and call them back. **What problems is MightyCall solving and how is that benefiting you?** It provides a way for me to use multiple business phone numbers to connect with clients and other professionals. It provides recordings of calls, so we can review a call if needed. ### 31. cloud-based virtual phone system and business communication platform **Rating:** 5.0/5.0 stars **Reviewed by:** Suvi P. | Xalt Analytics, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about MightyCall?** MightyCall provides us with a virtual phone number that can be used to establish a professional business presence. The platform enables call routing and management features, which is one of the best thing. **What do you dislike about MightyCall?** In my opinion, there is nothing that can be disliked about MightyCall. It has the features which are needed. **What problems is MightyCall solving and how is that benefiting you?** MightyCall makes easier call management by offering features like call forwarding, routing, and call queues. These features ensure incoming calls are directed to the appropriate departments or individuals, improving efficiency and customer service. ### 32. It is a very efficient tool, never had problems hearing someone or being heard. **Rating:** 4.5/5.0 stars **Reviewed by:** Gabriela G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2023 **What do you like best about MightyCall?** It's user-friendly, I want to say, even easier than having a physical phone. The call recording is extremely helpful also! The overall sound mighty call is just so clear. No static or connectin problems. **What do you dislike about MightyCall?** I don't like not being able to transfer a call if I have another call ringing in. Putting in a function that would let me transfer calls while I have another ringing. **What problems is MightyCall solving and how is that benefiting you?** I'm a remote worker, so I need to be connected and have a reliable system that lets me make and receive calls as if I were in the office. It's a must for my job and I need it to make sure my performance is at 100%. ### 33. Easy and convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Summer M. | Dispatcher, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about MightyCall?** I like that the app was easy and convenient to use. I love the text feature. I would recommend this app to anyone it's a great app to have its letters you see everything in one place. **What do you dislike about MightyCall?** I didn't find anything that I dislike the app was organized really well it's easy to make a phone call and it's convenient it's the only app you really need I see no improvement needed **What problems is MightyCall solving and how is that benefiting you?** It lets me hear play backs of my call making it easy to correct future mistakes I am more productive and I can hear how the call went so it's basically training me to correct my mistakes ### 34. Great site to use to speak with customers and coworker. **Rating:** 5.0/5.0 stars **Reviewed by:** Shophia T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2023 **What do you like best about MightyCall?** We can use this platform to speak with all our team members and see who is available online. This is one of the best things about the mighty call, and many other platforms do not offer this **What do you dislike about MightyCall?** Nothing mighty call is excellent. I would recommend it to many other people that would find this platform useful! one thing that I wish I could change about this platform is nothing! **What problems is MightyCall solving and how is that benefiting you?** the problem that mighty call solved for me was that we were not able to speak to customers for specific locations, now with mighty call we are able to send the calls to the correct location ### 35. Managing calls made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Jack W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about MightyCall?** We are based in the UK, and it allows us to forward calls from other countries to the customer service team. We can have a local number which helps encourage customers to call us. **What do you dislike about MightyCall?** We have to enter the area code into a time zone checker on google to check the time zone before calling a customer. It is a small thing but would be cool to have a box on mightycall where we can do that. **What problems is MightyCall solving and how is that benefiting you?** Mightycall allows us to display a local american number but the calls are forwarded to the UK allowing us to have real time conversations with customers at low cost. ### 36. Great change from landline that had issues to online with no issues **Rating:** 5.0/5.0 stars **Reviewed by:** Jason J. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about MightyCall?** The fact that I have multiple lines and agents. I can set up the call flow to how our business operates and use text messaging when needed. The system was easy to set up and easy to use. **What do you dislike about MightyCall?** I do not really have any dislikes about the system. I'm not too fond of that if the phone system transfers to a landline it does not seem to record the call, which is not beneficial. **What problems is MightyCall solving and how is that benefiting you?** It has solved missing calls from a landline because all lines are in use. Now we can see who has called and contact them right away. Also solved texting issues. ### 37. Business owner **Rating:** 4.5/5.0 stars **Reviewed by:** Adam K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about MightyCall?** I like the ability to send and receive text messages on the same business phone used to make and recieve calls. This makes it easier for us to communicate with our customers and create less confusion by having a separate messaging service and phone number **What do you dislike about MightyCall?** The desktop app has come a long way. So has the mobile app. There are some improved workflow requests that I submitted recently to help when sending messages to our contacts. Overall the apps are working as expected **What problems is MightyCall solving and how is that benefiting you?** Allows multiple users to answer and make calls and messages. Eliminates the need to use a land line forwarding service which didn't allow calls to multiple phones. ### 38. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2023 **What do you like best about MightyCall?** Perfect for our business. All the features we need and they have great customer support. **What do you dislike about MightyCall?** We wish they had the option to send automatic SMS replies to calls or voicemails and we wish there was an option to receive a notification when an SMS is received. **What problems is MightyCall solving and how is that benefiting you?** It takes care of all our phone needs for our customer service. Super easy to set up voicemails and opening hours. ### 39. It was good experience using mighty call **Rating:** 4.0/5.0 stars **Reviewed by:** SUVI V. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about MightyCall?** It provides a virtual number which can be used in telecalling companies. We can even forward the calls and even can track the performance which is one of the best feature that mightycall provides. **What do you dislike about MightyCall?** The only thing which i dislike is their customer service. They never respond on time and sometimes the app also starts to lag which becomes annoying whole we are taking a call. **What problems is MightyCall solving and how is that benefiting you?** We can make calls free from our tolfree number. And even the call transferring was becoming an obstacle, which we were able to solve when we started using the mighty call application. ### 40. Mighty Call software highly recommended for large scale size business. **Rating:** 5.0/5.0 stars **Reviewed by:** Madhur S. | IT, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2023 **What do you like best about MightyCall?** Mighty call software is the best service provider that offers features like making notes, making records, and call forwarding to help small businesses manage their communications. **What do you dislike about MightyCall?** Overall mighty call software is good but sometimes, once a month an issue occurs while dialing a number that call goes silent and after few times this issue get resolved by itself. **What problems is MightyCall solving and how is that benefiting you?** MightyCall offers a range of features, including call forwarding, call recording, voicemail transcription, and text messaging, making it more user friendly and unique. ### 41. Have used MightyCall for many years and always receive excellent customer service! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2023 **What do you like best about MightyCall?** Whenever I have questions or need help with something, customer service is always fast and efficient and the reps are always pleasant to work with. This has made staying with Mightycall over the years an easy choice because even if I encounter an issue, it gets resolved, so I am always happy with the service. The call flow setup is easy to set up and manage and covers all the needs a business has. The user face in general is clean and easy to operate. They are continuously listening to their customers and adding new features. **What do you dislike about MightyCall?** While they are working on developing more direct integrations with other software, right now that is limited to a few companies - and then they also have an API key option that you can use to integrate manually. When importing contacts the system will duplicate instead of merging with contacts already there. Every once in a while the app gets a little glitchy - but that might also be my phone. **What problems is MightyCall solving and how is that benefiting you?** We do not have a physical office anymore and our staff is located all across the country. Mightycall makes it so that someone doesn't need to be by a physical phone during business hours and it allows us to have a professional phone system with call flows etc for a lower cost that it would be with hardware. There have been many cases where I have had to run an errand, and because mightycall just goes straight to my cell I have been able to answer the phone and often land new clients while away from my desk. ### 42. An affordable option for smaller teams looking for robust phone menu **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2023 **What do you like best about MightyCall?** Price includes unlimited call minutes and text. The phone menu editor is easy to use with lots of options available. **What do you dislike about MightyCall?** The website interface is not easy to navigate. Mobile app is a little confusing to use. **What problems is MightyCall solving and how is that benefiting you?** We are a small team that's fully remote. MightyCall allows us to have a phone menu that directs people to the right person. ### 43. A great virtual calling system that is easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Kshitij J. | Technical Support Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2023 **What do you like best about MightyCall?** It is very easy to use, and the UI is great. The call recording feature is also a big plus. Their customer service was also very good. **What do you dislike about MightyCall?** Nothing significant off the top of my head, but it did lag sometimes. **What problems is MightyCall solving and how is that benefiting you?** Calling international clients for urgent support issues and troubleshooting. The ability to call anyone across the globe is a very valuable feature in customer support. ### 44. Exactly what we needed all in one place! Easy to use! Great support! **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany H. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2022 **What do you like best about MightyCall?** It has everything we need in one place we were using several different companies before now we only have to use one. The support is also wonderful when you need help you don't have to wait behind 152 other people waiting on support they help you right away! **What do you dislike about MightyCall?** Only thing I think that could be improved is to be able to create message templates to go out to our clients so we can streamline certain procedures. Other than that we have not had any issues. **What problems is MightyCall solving and how is that benefiting you?** It has everything we need in one place we were using several different companies before now we only have to use one. We have our admin team shared across one and everyone can see the responses to the clients. ### 45. Efficient and user friendly calling software at low cost **Rating:** 5.0/5.0 stars **Reviewed by:** Prashant S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2023 **What do you like best about MightyCall?** Over all i love the software, but the call routing system is fantastic - it allows me to route calls to different team members depending on their expertise, availability, and workload. **What do you dislike about MightyCall?** Sometimes there are few static and dropped calls which disappoint me only. **What problems is MightyCall solving and how is that benefiting you?** MightyCall helps me a lot to keep track of customer inquiries and follow up with them quickly by its elite features like making notes and calls recording feature. ### 46. Great **Rating:** 4.0/5.0 stars **Reviewed by:** Elisha M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about MightyCall?** Ability to, record calls, transfer calls, separate extensions, and have call grouping. **What do you dislike about MightyCall?** When setting up a call flow, some of the functions are difficult to do until after you click on them. **What problems is MightyCall solving and how is that benefiting you?** Finding our bills, I had hoped we had all previous bill on our dashboard but when I could only find one months worth I reached out and they sent all the remaining bills. ### 47. User friendly and efficient in productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Alex S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about MightyCall?** Making notes, and calls records makes it better than other calling software. It improves customer service, productivity, communication and accessibility while reducing costs. **What do you dislike about MightyCall?** Sometimes once a month a glitch occurs on the phone software and calls go silently over the phone so we have to reach out to the support team to resolve the issue. **What problems is MightyCall solving and how is that benefiting you?** Customer support is very good of mighty call support and they responded asap. ### 48. Works well, robust feature set. New features still being added. **Rating:** 4.0/5.0 stars **Reviewed by:** Michael M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2022 **What do you like best about MightyCall?** Voice recordings included in all packages are a game changer for us. When customers swear that "some employee yesterday" promised them something they were not entitled to, we now have an easy way to look it up. Same goes for employees who say somebody approved their time off, late arrival, etc. Call Journal is easy to search and linked to address book giving a lite, making it easy to see every call to/from a given number. The price (no longer available for new customers, unfortunately) was also fantastic as it was priced per location rather than per user, so i can add extensions around my facility an no cost (other than the hardware.) **What do you dislike about MightyCall?** No real integration into any SIP phone's built-in features. For example, you cannot just press the transfer button to transfer a call. You need to press **# instead. It is not intuitive and takes a while to get used to, but it works on any phone regardless of brand or features. Putting a call on hold works similarly. **What problems is MightyCall solving and how is that benefiting you?** Switching to mighty call reduced our monthly phone costs, simplified our ancient telecom wiring, and allowed as to add as many extensions as we liked. Call logging and call recording have given us far greater ability to monitor our call history ### 49. Great tool for routing calls **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about MightyCall?** Easy to set up the call routing. Having each call recorded is really helpful. Also, the ability to jot down notes about the call is nice. I've never tried other VoIPs before so this was a good intro because it was really simple for the most part. **What do you dislike about MightyCall?** I wish that the text messages would actually go to our phones, but I'm not sure how that would work with multiple people on it. Also, the call timeout is kind of confusing having one for the group and one for each user. That still isn't really clear to me. Also, it would be nice if there was a quick way to add a contact's name while you're in the Journal and not have to go into the contact-create interface and then have to go back to the Journal. **What problems is MightyCall solving and how is that benefiting you?** Having one number route to different users. Obviously, it benefits us by streamlining inbound calls. ### 50. STOP SHOPPING - MIGHTY CALL IS IT! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about MightyCall?** The entire process of learning the product's competitive advantages to onboarding to adoption has been seamless. I've dealt with various Mighty Call employees and everyone is more than willing to jump in and help, answer questions, and provide more knowledge or coaching, it's the best and fastest service you could get. **What do you dislike about MightyCall?** We have no complaints about the program, and the application is fantastic. If I had to make 1 suggestion, it would be a button in the app that took me straight to our general voicemail inbox. (This may already be present and I don't know it...lol) **What problems is MightyCall solving and how is that benefiting you?** We had rapid growth as a small business and felt there were better options than what we had with Google. We moved to Mighty Call, which included two lines, and we could port over our google number. So now we have a LEAD line or emergency line and a main line for post-sales calls to service and assist customers. It's helped us separate and track our calls much better. We also take advantage of the notes that your ability to put into rings. We are a transactional business, so once we complete our services, we part ways with our customers. Having the notes and recorded calls help keep us in the loop on previous calls once we are on the line with them for a 2nd, 3rd, 4th time. ## MightyCall Discussions - [What is MightyCall used for?](https://www.g2.com/discussions/what-is-mightycall-used-for) - 1 comment, 2 upvotes - [View MightyCall pricing details and edition comparison](https://www.g2.com/products/mightycall/reviews?1dca4e46be=72ce2cc2e0&2a41014203=502d3341a5&5a495e4966=7248050ac4&caba818521=b330b8a0b4&e618a307ab=cc35c168c1&page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-09+06%3A16%3A31+-0500&secure%5Bsession_id%5D=8ec239b2-9b71-4ff5-b378-b124f09781b6&secure%5Btoken%5D=1017fb190b2be9920959d365955478347914ac90fc352f2c3711a77c9fd82efc&format=llm_user) ## MightyCall Integrations - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [Easebot AI Booking Bot for GoHighLevel](https://www.g2.com/products/easebot-ai-booking-bot-for-gohighlevel/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Recognize](https://www.g2.com/products/recognize/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## MightyCall Features **Channels** - Voice - Web Chat - Mobile SMS - Email **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Basic Communication** - Phone Calls - Instant Messaging - Conference Calls - Desk-to-Desk Calls **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Workforce Management** - Call Monitoring - Performance Evaluation **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Contacts** - Personalization - Information Locater - Record Prospect Data **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **Administrative** - Call Recording - Reporting & Dashboards **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Advanced Features** - Hold Music - Automated Attendants - VOiP Number ## Top MightyCall Alternatives - [Quo](https://www.g2.com/products/quo-quo/reviews) - 4.7/5.0 (3,361 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,026 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,573 reviews)