I use Mia in the BDC for service. Mia is always available, even when the rest of the team has gone for the day. I like the team behind the scenes that puts everything into action. I value the schedule upload because it gives customers transparency when they request a specific advisor based on availability. The data gathered lets us see areas of growth and efficiency. The setup was a seamless process from the beginning. Review collected by and hosted on G2.com.

I’d like to see more specific op codes used depending on the service. Review collected by and hosted on G2.com.