
What I really enjoyed was the fact we had an onboarding and training process to be guided through the platform. We went through everything in detail and the training material was concise and practical. The other part of the application which I felt is very convenient is the dashboard which helps us keep our loan balances, payments, and documentation all in one place along with recent activity. The platform has served us well in terms of our daily work processes. Review collected by and hosted on G2.com.
The key place where improvements could be made is related to the user interface. The user interface of some screens looks outdated and needs additional clicks for completing certain actions. It may take some time for new or infrequent users to locate particular options. More powerful search and filter options, customization, and improved navigation will definitely facilitate the user's work with this application. Review collected by and hosted on G2.com.