Timothy S.
TS
Special Processing Unit
Enterprise (> 1000 emp.)
"Smooth Onboarding and Step-by-Step Guidance Made Adoption Fast"
5/5
What do you like best about MeridianLink Mortgage?

What I liked most about MeridianLink Mortgage was how easy the onboarding process was. The implementation team guided us step by step through everything, from the initial setup to training, so we never felt lost. It didn’t take long for our team to get comfortable with the platform, and the training materials made it simple for new employees to learn the system without a lot of trial and error. Overall, it was a smooth experience that helped us start using the software much faster. Review collected by and hosted on G2.com.

What do you dislike about MeridianLink Mortgage?

One area I’d really like to see improved on is the interface. It works well enough, but parts of it feel a bit dated, and it often takes a few extra clicks to finish simple tasks. I also needed some time to figure out where everything was, even after going through the onboarding process. Once you get used to it, it’s not a major problem, but a more modern layout along with a few workflow tweaks would make the overall experience even better. Review collected by and hosted on G2.com.

Response from Melina Bazan of MeridianLink Mortgage

Hi Timothy, thank you for taking the time to share your experience with MeridianLink. We really appreciate the thoughtful feedback and are glad to hear the platform is supporting your goals. Thanks again for being a valued partner.

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