G2

Kashef R.

Helping management consultants' grow, protect and pass on their wealth at Quilter

Financial Services

Enterprise (> 1000 emp.)

9/19/2026

"Finally, brand monitoring that covers where conversations actually happen — including AI assistants"

5/5

What do you like best about Mentient?

I've been using Mentient for about six months now, and what stands out first is the coverage. It monitors brand conversations across Reddit, news, forums, blogs, review sites, and social networks, all in one place. Before this, keeping tabs on how Quilter showed up online meant piecemeal manual searching, and plenty slipped through.

The real differentiator for me, though, is the AI assistant monitoring — tracking how your brand comes up in ChatGPT, Gemini, and Perplexity. That's what got my attention initially, and it matters more every month. My clients are management consultants: people who research everything, and who increasingly ask an AI assistant before they ask a human. I had no visibility into that side of things before. Review collected by and hosted on G2.com.

What do you dislike about Mentient?

Honestly, not much. Six months in, nothing has caused me real problems, and I'd rather say that than manufacture a complaint. If anything, the harder part has been on our side — deciding how to act on what we find — rather than anything wrong with the platform itself. If that changes as our usage grows, I'll update this. Review collected by and hosted on G2.com.

What problems is Mentient solving and how is that benefiting you?

Fragmented brand visibility. Before Mentient, tracking how Quilter was discussed online meant manual searching across Reddit, news, and review sites — and things still slipped through. In wealth management, reputation is the product, so that gap mattered.

Mentient consolidates all those channels in one place, so we see more of the conversation, sooner. It also covers something we had zero visibility into before: how our brand appears in ChatGPT, Gemini, and Perplexity answers. My clients research everything, and increasingly they're asking AI assistants first — so that channel now matters.

The benefit is fewer blind spots and faster awareness, which has already prompted useful internal discussions we wouldn't otherwise have had. Review collected by and hosted on G2.com.