G2

Verified User in Facilities Services

Mid-Market (51-1000 emp.)

6/30/2022

"Maxwell Health is wonderful if the right carrier partners are in place to maximize efficiencies"

4/5

What do you like best about Maxwell Health?

Maxwell Health's functionality and ease of system use are fantastic. I believe it is intuitive and employee friendly. For an HR admin, it is also fairly simple with proper training and fool proof if you follow a process for onboarding, qualifying events and terminations. Review collected by and hosted on G2.com.

What do you dislike about Maxwell Health?

Maxwell advertises that the marketplace offers interfaces with different payroll vendors to allow a 360 degree integration. Ideally, this would be wonderful for efficiency BUT there are several hiccups along the way and ultimately, we were not able to execute due to some nuances and back to more of a manual process for updating payroll. Review collected by and hosted on G2.com.

Recommendations to others considering Maxwell Health:

Ask about the carrier integrations for EDI feeds and then for your payroll to see how easy/challenging it will be to interface. Make sure that if you offer worksite benefits, that you determine the compatibility on this enrollment platform as well as any others you may be considering as many have limitations. Review collected by and hosted on G2.com.

What problems is Maxwell Health solving and how is that benefiting you?

Maxwell was involved and knowledgeable about their portion of the payroll integration. however, we had to work through the marketplace and ADP reps who were less helpful causing delays. Maxwell team though is not at fault. Review collected by and hosted on G2.com.