I like being able to find customer billing information quickly. The dashboard helps me see revenue more quickly and easily. I also like that most of the recurring billing stuff is automated so we don't have to do everything manually. Review collected by and hosted on G2.com.
The main thing I don't really like is that some parts can take a little while to figure out. There are a lot of options and features, so when I first started using it, I had to spend some time getting familiar with where everything was. A few things could also be a little more straightforward. It's not a major problem once you get used to it, but the learning curve was definitely there for me at first. Review collected by and hosted on G2.com.