G2

Andrea E.

Controller

Mid-Market (51-1000 emp.)

8/21/2024

"Great solution for invoicing, AR, KPI reports - Some Challenges with Maxio Payments"

4.5/5

What do you like best about Maxio?

What I find most helpful about Maxio is the visibility into the transaction history of a customer as well as future projections of invoices and revenue at that customer level and for the company overall. The upside of Maxio is the reporting capabilities at both a high and detailed level and the variety of information you can generate. The platform is easy to implement and there is an implementation team to assist with the transition. It also integrates with our CRM and GL systems. Review collected by and hosted on G2.com.

What do you dislike about Maxio?

It takes time to become familiar with how the platform works, how to generate reports and customize dashboards and the information contained therein but Customer Support is great and helps navigate those challenges. We recently implemented Maxio Payments and have experienced some issues with the UI as well as how the platform handles rejected payments. Review collected by and hosted on G2.com.

What problems is Maxio solving and how is that benefiting you?

Maxio is helping us increase the quality and quantity of our data collection and analysis giving us greater visibility into projected revenue and cash to help business performance and reporting to stakeholders. The platform has also increased our billing efficiency and regularity in following up on outstanding invoices, speeding up cash collections and reducing manual intervention in AR collections. Review collected by and hosted on G2.com.

Response from Sydney Zaun of Maxio

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We're thrilled to hear that Maxio has been able to provide you with visibility into transaction history, future projections, and a variety of reporting capabilities. We're glad to hear that our platform has been easy to implement and integrates well with your CRM and GL systems.