I love the branding of Matter and the playful style it brings. The simplicity of the chatbot integrated into our Slack makes it so easy to use, and we have become very accustomed to it. The genuine value behind the product is evident in how Matter communicates with us as customers. Their team is amazing, very engaged, and genuinely interested when we have questions or suggest features. Kudos make a big difference sometimes, supported by inside jokes, memes, and emojis, creating a genuine difference for us as a team. Review collected by and hosted on G2.com.

We have some features we don't use, but not because we dislike it. It's relatee dto our team culture and vibe, so yeah, nothing to dislike really :) Review collected by and hosted on G2.com.