G2

Courtenay M.

Advisory Board Member

Small-Business (50 or fewer emp.)

10/8/2026

"User-Friendly Platform With Powerful AI, Websites, and Seamless ArcGIS/Excel Outputs"

5/5

What do you like best about Maptionnaire Community Engagement Platform?

We can run map-based community engagement and build the project website around it, all on one platform. The platform is very user-friendly.

The new AI translation has been working great. Native speakers reviewed our Spanish and Polish translations and had very few comments, none of which were critical.

They've also added other AI features recently that make uploading and analyzing the survey much easier. It has saved us a ton of time with data entry and coding open-ended answers. We love that we can share live results with clients through the website feature. The outputs work seamlessly with ArcGIS Pro and Excel - our main analysis tools.

Staff are very responsive to questions/critiques. They constantly update and upgrade the platform. There is never downtime for updates, and they fix glitches quickly.

For us, the platform provides a ton of value, especially since they added the AI and website-building features. Review collected by and hosted on G2.com.

What do you dislike about Maptionnaire Community Engagement Platform?

The AI translations for non-Romance languages (e.g., Arabic and Chinese) need more review/editing than Spanish & Polish.

Upgrades are happening so quickly; it's hard to keep up sometimes. Something I did one way a week ago is different today. It's normally for the better and more efficient, so not really a complaint. Review collected by and hosted on G2.com.

What problems is Maptionnaire Community Engagement Platform solving and how is that benefiting you?

It enables us to engage with stakeholders through an easy-to-use platform accessible in many written languages (especially important for our extremely diverse population in NJ). Many products we used in the past were clunky for both the end user and us.

We also work at both the regional and local levels. Having all of our survey material in one platform with robust outputs has enabled us to disaggregate and leverage data from regional surveys for the local projects, leaving more budget for targeted in-person outreach where it mattered most. Review collected by and hosted on G2.com.