G2

Verified User in Financial Services

Small-Business (50 or fewer emp.)

7/31/2025

"It starts well, but then imposes unfair conditions."

4/5

What do you like best about Mangopay?

Mangopay has good technical support and quite comprehensive documentation, which makes the work much easier for developers. The initial integration was simple and the prices at the beginning were very competitive. Review collected by and hosted on G2.com.

What do you dislike about Mangopay?

Over time, the relationship has changed for the worse. They have started to impose new conditions with very little room for reaction, like: "you have two months to change or we will kick you out." They have also started charging for things that were previously included. The policy on changes and prices has lost all predictability and flexibility. Review collected by and hosted on G2.com.

What problems is Mangopay solving and how is that benefiting you?

The main problem is that they change the contractual conditions unilaterally, with very little room for adaptation. They impose new technical requirements, eliminate free functionalities, and start charging for essential services without prior negotiation. This creates great uncertainty and forces the diversion of resources to resolve imposed urgencies.

How does that benefit me? It forces me to always have a plan B and to value more stable and transparent solutions. In the long term, it helps us better understand the real costs of this type of integration and not to rely excessively on a single provider. Review collected by and hosted on G2.com.