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Verified User in Medical Devices

Enterprise (\> 1000 emp.)

10/24/2024

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"Intuitive, Innovative CLM with Exceptional Support"

5/5

What do you like best about Malbek?

What I like best about Malbek is the ease of use and intuitive interface. Non-technical users can make changes without needing coding skills or overburdening the IT department with support tasks. The features are robust and well thought out, allowing for efficient contract management from start to finish. Malbek's professional support team is incredibly response and helpful, always ready to assist with any questions or troubleshooting.

Key Features That I Like Best:

o Accelerating Contract Drafting Velocity

o Proprietary AI features allow legal to quickly compare previous contracts for preferred positions and drive strategic business outcomes

o Insert pre-approved language and swap clauses easily

o Centralized Communication

o Enhanced Visibility

o Seamless Salesforce Integration (legal teams can live in the native Malbek platform while sales can live in Salesforce. There is no need to toggle back and forth between applications) Review collected by and hosted on G2.com.

What do you dislike about Malbek?

One area for improvement is the ability to control users security settings on an as needed basis for individual contracts or documents. Adding more granular security control would be a valuable enhancement for protecting sensetive contracts/documents. Review collected by and hosted on G2.com.

What problems is Malbek solving and how is that benefiting you?

Malbek has helped streamline our contract mamangement process, driving efficiency and productivity across the organization. Legal will no longer be seen as a bottleneck or cost center. Legal can finally be recognized as value drivers and focus on more strategic and value-added initiatives without disrupting business operations. Review collected by and hosted on G2.com.

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Response from Elizabeth Painter of Malbek

[Editedit](https://www.g2.com/survey_responses/malbek-review-10405868/official_response/edit)

Thank you for your thoughtful review! We're thrilled to hear that Malbek’s intuitive interface, AI-powered features, and seamless Salesforce integration have made a positive impact on your team’s contract management processes. It’s great to know that our support team has been able to assist effectively and that Malbek is helping elevate the role of legal within your organization.

We appreciate your feedback regarding granular security controls for contracts or documents. Currently, security permissions are set by domain and role, not by contract or document. We’re always working to enhance the platform though, and this is a great suggestion that we will pass along to our product team to consider for future improvements.

Thank you again for sharing your experience, and we look forward to supporting your continued success with Malbek!

Validated ReviewerIncentivizedSource: Seller invite

See what 83 reviewers think of Malbek

4.5 out of 5 · Verified reviews from real users

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