![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing")
AM

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

8/10/2026

"Makula - Aftersales"

4.5/5

What do you like best about Makula?

The team are always quick to respond to enquiries and question, have good suggestions, and are helpful. There is a good onboarding process, which is easy to work through, with lots of support throughout. The platform is easy to access and use. We are still to put most of it into use with customers yet, but I'm sure it will work well. Seems to perform well so far, although had a couple of issues with the app, which are now resolved. Review collected by and hosted on G2.com.

What do you dislike about Makula?

There isn't anything we dislike about it, the product and support is good. Review collected by and hosted on G2.com.

What problems is Makula solving and how is that benefiting you?

Makula has helped us centralise our aftersales process by bringing service requests, machine history and engineer activities into one platform. It will reduced manual admin and help us to respond to customers more quickly and consistently. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

See what 14 reviewers think of Makula

4.5 out of 5 · Verified reviews from real users

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