Mailshake Reviews & Product Details

What I like most about Mailshake is how simple it is to set up and manage outreach campaigns. The interface is clean, everything is easy to find, and creating or adjusting sequences takes almost no time. It’s also very beginner-friendly, yet still gives enough control for more advanced users. Review collected by and hosted on G2.com.

One thing I dislike about Mailshake is that it sometimes treats automated replies - like spam filter messages or cold-email blockers - as real leads. This can be confusing because you end up reviewing “leads” that aren’t actually leads. It would be great if the system could better distinguish genuine responses from automated ones. Review collected by and hosted on G2.com.

I like the ease of use with the interface. The email warm up tool is great as well and after talking to some of my colleagues that use other email campaign programs, I believe it is effective in keeping the spam score low and leads to much higher open rates. Review collected by and hosted on G2.com.

I wish that it included the use of two domains for the base price, but that's just me being cheap haha. It honestly is pretty darn simple to use and I can't think of anything I'd like to see them change. Review collected by and hosted on G2.com.

Mailshake is clean, fast, and incredibly easy to use. The platform focuses on what really matters in outreach, without unnecessary complexity. Campaigns are quick to set up, the interface is intuitive, and switching between templates, lists, and sequences feels seamless. For teams that test and iterate a lot, the lightweight feel is a big plus! Review collected by and hosted on G2.com.

When managing larger volumes, the reporting features cover all the essentials, though deeper insights sometimes require exporting data. Additional native integrations (especially with CRM systems) would make the workflow even smoother. It’s not a major drawback, but having those extras built in would be a nice enhancement :) Review collected by and hosted on G2.com.

I love how Mailshake allows me to automate and personalize our outreach efficiently. With this tool, I can upload a list, and it automatically sends customized emails, making each message feel personal. The HTML template feature is fantastic, enabling us to send beautifully branded emails effortlessly. The intuitive interface ensured the setup was smooth, with all processes, including uploading contact lists and customizing templates, taking less than half an hour. The tutorials provided are straightforward, making it easy to track campaigns and experiment with templates. The campaign dashboard is another feature I truly appreciate; it allows real-time monitoring of opens, clicks, and replies, which helps me identify what's working and make necessary adjustments. Furthermore, managing multiple campaigns simultaneously while having clear performance stats is game-changing for our time management and strategic planning. Mailshake has not only organized and streamlined our outreach process but also significantly enhanced our productivity, freeing up entire days each week. It's both easy to use and powerful enough to handle advanced customizations, which is a rare combination in such tools. Review collected by and hosted on G2.com.

I'd love the ability to adjust the time zones by campaign rather than just by email address. For some clients, they reside in Asia, Australia, Europe, etc. and to send emails during their workday without pausing other campaigns or opening new emails would be excellent. Review collected by and hosted on G2.com.

It's easy to use, practical, fast, and makes sending automated emails much easier. I also enjoy the live online sessions, where they give tips on how to write better emails, teach new users how to use the platform, and answer questions about the platform. Not to mention that customer support is super fast and accessible, and they're always innovating, such as using AI within the platform to write better emails. Review collected by and hosted on G2.com.

A/B testing can be a bit confusing, as when we try to move a contact from A to B, it always gives an error. And when we add new contacts to a campaign using an Excel contact list, sometimes some contacts are missing. For example, my list has 100 contacts, but when I import them into Mailshake, only 98 are added to the campaign. Review collected by and hosted on G2.com.

Mailshake takes the chaos out of outbound email. The interface is clean and intuitive, and setting up automated follow-ups is a breeze. I also love how I can track open rates, clicks, and replies without needing extra tools. It’s especially useful when running campaigns across different audiences. Their customer support is responsive and helpful whenever I hit a roadblock. Review collected by and hosted on G2.com.

The analytics are useful, but could be more in-depth—especially when optimizing large campaigns. Sometimes email deliverability feels inconsistent, even when best practices are followed. And while LinkedIn automation is a nice bonus, it doesn’t feel as polished or reliable as the core email features. Review collected by and hosted on G2.com.

I totally like, the automation of the email outreach. I don't have to monitor everything. Just set up the mails and the prospects and let's go. My work after setting all up is just collecting the leads and updating prospects. Another cool addition is, that Mailshake also finds prospects for you. I totally love it and I already have recommended it to some friends. Mailshake makes your life easier. Customer support is very helpful and very quick in solving problems. They also explain it to you in a way everyone understands. I will use Mailshake for all my email outreach campaigns. The best part of it is, that i don't send anything out, but everything is sent out from my email adress. Review collected by and hosted on G2.com.

There is nothing i dislike. Mailshake totally filfills everything they promise. Review collected by and hosted on G2.com.

Mailshake has made it incredibly easy to run and manage cold email campaigns at scale. I love the clean UI, the ability to personalize messages at scale, and the automated follow-ups based on opens, clicks, or replies. The built-in analytics help us instantly see what’s working and what needs improvement. Also, the A/B testing feature helped us refine subject lines and CTAs, improving reply rates over time. It’s been a huge time-saver for our healthcare outreach workflows. Review collected by and hosted on G2.com.

There’s nothing major, but I’d love to see deeper reporting capabilities and better mobile accessibility. Occasionally, the platform can feel a bit rigid when trying to make mid-campaign changes. A few more CRM-style integrations would also be helpful for agencies managing multiple clients. Review collected by and hosted on G2.com.

We only use the email function, not the phone calls. And even with only that it's an essential tool we use across many different needs like link building, pr outreach, cold sales outreach, and even HR when we need to send out a big bulk mail but can't use our newsletter system.

Right now running a cold sales outreach campaign and the value is already looking to be in the five to six figures.

I like that its reliable and still works as well as it did when we signed up years ago. Review collected by and hosted on G2.com.

This is tough as its UX has not changed a lot over time, BUT that is also kinda helpful as we are not needing to always learn the new process for something (like Clickup has us doing). Review collected by and hosted on G2.com.

I love how fast and easy it was for us to get up and going with our first email campaign. I like to jump right in and learn on the fly when implementing new things, making it up as I go along. Other platforms required too much setup and weren't nearly as intuitive. I was able to get our first campaign off the ground almost immediately. The stats are addicting to watch as emails are opened, clicked, etc. Very nice to be able to see these details so clearly for each campaign. Review collected by and hosted on G2.com.

I wish there was a way within Mailshake to host images to be included with the email campaigns rather than having to use another hosting service. I would pay more for this. Review collected by and hosted on G2.com.