--- title: Mailshake Reviews meta_title: 'Mailshake Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 375 reviews by the users' company size, role or industry to find out how Mailshake works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 375 scale: '5' date_modified: '2026-06-30' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Mailshake Reviews **Vendor:** MailShake **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 4.7/5.0 **Total Reviews:** 375 ## About Mailshake Mailshake is a sales engagement platform for modern sales teams. Send personalized cold emails at scale and set tasks to engage with prospects via phone and social media, all in one sequence, on one dashboard. With native integrations to Salesforce, Pipedrive, Hubspot and 3rd party integrations to thousands of apps, Mailshake will fit perfectly within your sales tech stack. ## Mailshake Pros & Cons **What users like:** - Users value the **ease of use** of Mailshake, highlighting its intuitive interface and quick functionality. (35 reviews) - Users value Mailshake for its **time-saving capabilities** , allowing efficient outreach without the hassle of manual overload. (26 reviews) - Users value Mailshake's **automation features** , enabling streamlined outreach and personalized sequences without manual effort. (23 reviews) - Users highlight the **easy setup** of Mailshake, enabling efficient outreach with minimal time investment. (22 reviews) - Users commend Mailshake for its **great customer support** , noting quick responses and a friendly onboarding experience. (21 reviews) - Simple (17 reviews) - Features (15 reviews) - Intuitive (14 reviews) - User Interface (14 reviews) - Email Tracking (9 reviews) **What users dislike:** - Users feel the **missing features** in Mailshake limit its usability, particularly its lack of integrations and outdated design. (8 reviews) - Users experience **integration issues** with Mailshake, desiring better Hubspot support and native CRM options. (5 reviews) - Users experience a **slight learning curve** initially, but find Mailshake to be a great platform overall. (5 reviews) - Users find the **limited integrations** with other tools hinder their overall experience and efficiency while using Mailshake. (5 reviews) - Users find the **interface unintuitive** , leading to challenges that require responsive support to resolve effectively. (5 reviews) - Users express concern about the **high price** and limitations of Mailshake, affecting their overall satisfaction and usability. (4 reviews) - Users are frustrated by **confusing date arrangements** in Lead Management, impacting clarity and usability of their interactions. (4 reviews) - Inefficient Search Functionality (3 reviews) - Users express frustration over the **limited customization** options in Mailshake, hindering their ability to tailor campaigns effectively. (3 reviews) - Not User-Friendly (3 reviews) ## Mailshake Reviews ### 1. Powerful cold outreach tool with seamless API integration **Rating:** 4.5/5.0 stars **Reviewed by:** Georgios F. | CEO and Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Mailshake?** What I like best about Mailshake is how straightforward it is to build and manage email sequences. No bloated interface, no unnecessary complexity. As an agency owner running cold outreach for clients, I need a tool that just works without a steep learning curve. The full traceability across every sequence is what really stands out. I can see exactly when a lead was won, who is up next, and where every single contact stands in the pipeline at any given moment. That visibility alone saves a massive amount of time. On top of that, the API integrations are genuinely impressive. Connecting Mailshake with our existing tech stack was seamless and opens up a lot of automation possibilities that most tools in this space just don't offer as cleanly. **What do you dislike about Mailshake?** The only thing that mildly bothered me was that emails had to be set up separately within the sequences. There is no native way to duplicate or clone them easily, which adds unnecessary manual work, especially when running multiple similar campaigns. I ended up solving this through the API to automate the process, but a built-in duplicate function for emails would make the workflow significantly smoother for users who are not as technically inclined. **What problems is Mailshake solving and how is that benefiting you?** Claude replied: Before Mailshake, we were manually tracking every cold outreach prospect in spreadsheets, which was chaotic and time-consuming. Since implementing it, we went from zero visibility to a fully structured outreach operation within days. In our first active campaign targeting car workshops, we sent 59 emails and achieved a 54% open rate with 3 new leads generated. That kind of tracking and performance data in real time is exactly what we needed as an agency to manage client outreach professionally and at scale. The core problem it solves is the chaos that comes with running multi-step cold email sequences across multiple prospects simultaneously. Mailshake centralizes everything so I always know who was contacted, when, and what happens next without spending hours on manual follow-up management. ### 2. MailShake: Easy to Learn, Great In-App AI Support, and Intuitive Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Gary R. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Mailshake?** What I like about MailShake is it's (1) Quick Learning Curve and Ease of Use - just one day from concept to campaign, (2) Very Good AI Support from withing the App, (3) Quick Email response to questions that AI could not answer (4) Intuitive Analytics to understand the results of a Campaign (5) the fact that Email sends from within by Gmail account. **What do you dislike about Mailshake?** We subscribed to Email Outreach which provides for two email accounts. Would have like at least one more account since a campaign of any meaningful size will go out very slowly with only two email accounts. I can always buy more. Prospects are tied to Campaigns - Would like to be able create campaign lists that can be attached to Campaigns. Would like to be able to download Opens and Clicks individually - I understand that some of this functionality may be available in Sales Engagement module. **What problems is Mailshake solving and how is that benefiting you?** Just using on our 3rd campaign but like the way MailShake can assist in structuring tiered emails thread and availability of AI to review and suggest improvements to text. Also embedded email verification an improve delivery rates. ### 3. Mailshake Makes Cold Outreach Simple with Intuitive Sequences and Automated Follow-Ups **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Mailshake?** Mailshake makes cold email outreach straightforward for small business owners and entrepreneurs. The sequence builder is intuitive, and being able to upload a prospect CSV and run automated follow-ups saves a ton of time. The campaign wizard walks you through each step clearly. The merge tag system allows for personalized emails at scale without manually editing each one. Great tool for anyone doing supplier outreach or B2B prospecting. **What do you dislike about Mailshake?** The personalization step in the campaign wizard requires you to manually review each prospect individually, which becomes tedious when running larger campaigns. It would be more efficient to have bulk field mapping applied across all prospects at once rather than clicking through them one by one. The pricing also feels steep for newer businesses just getting started with outreach. **What problems is Mailshake solving and how is that benefiting you?** As a new ecommerce business owner reaching out to outdoor living suppliers and distributors, manually emailing dozens of prospects one by one was not scalable. Mailshake allows me to upload my prospect list, build a multi-step email sequence, and automate follow-ups — all from one place. This has allowed me to run outreach campaigns to 30+ supplier contacts simultaneously without spending hours on individual emails, freeing up time to focus on other parts of the business. ### 4. Buggy Platform and Hard-to-Reach Support Undermine the Experience **Rating:** 1.5/5.0 stars **Reviewed by:** Victoria G. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Mailshake?** I like that it is made for cold emailing. With other marketing platforms, it can be difficult to send emails out to companies we haven't made contact with previously **What do you dislike about Mailshake?** The platform itself has a lot of bugs and issues. I frequently run into errors, pages that won't load, and parts of the website that won't work. For example, just this morning, I attempted to run the list cleaner option, and I received an error message after 20 minutes of waiting stating that 'the list cleaner is having trouble updating your results.' I cancelled it and tried to re-run it, but it just kept reverting to a message stating that no lists are being cleaned. Also, support is almost non-existent and difficult to reach. **What problems is Mailshake solving and how is that benefiting you?** Mailshake allows my company to send out marketing emails to companies that we have not previously worked with. ### 5. Unbeatable Value and Easy-to-Use UI with Plenty of Freedom **Rating:** 4.5/5.0 stars **Reviewed by:** Clint L. | Search Engine Optimization Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Mailshake?** For the price, it cannot be beat. I've used it off and on since 2017 or so and it's gotten even better since then, obviously. There have been a lot of new companies that have come up and they have some cool features, but MailShake is just so much easier to use, while also giving you a lot more freedom. There aren't a lot of upsells like there are in SalesHandy or Instantly, and the UI is fairly simple to use. **What do you dislike about Mailshake?** I can't say there's anything I *dislike*, aside from the price -- yet even that is cheaper than the competition, so I can't think of any real issues. **What problems is Mailshake solving and how is that benefiting you?** It helps organize my cold outreach campaigns, especially with follow-ups. Yeah, you can do all of this stuff on your own, but you have to have a way to organize everything and keep track of opens, etc. It gets too hectic and MailShake is a simple solution that saves you many hours per day. ### 6. Powerful Reporting and Team Setup, but Team Switching Can Lag **Rating:** 4.0/5.0 stars **Reviewed by:** Lauren N. | Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Mailshake?** The list cleaning is super helpful, but I have noticed that if I take the list of "bad" addresses and rerun it, I always end up with some more emails that were deemed "bad" the first time, but are "good" the second time. The program remembers who has bounced/unsubscribed for you and will not send to those addresses if you accidentally include them in a contact list. I enjoy all of the different reporting features and views that Mailshake has. It is super easy to check on your campaign health. With the spread out sending schedule, I enjoy that you can tweak your campaign message while it is still running if you find that something is affecting deliverability, like a poor subject line. Then you have a better chance of reaching inboxes that the blast has not gone to yet. I like how many different teams we an have. It is super useful for our company, as we serve many different clients and can create a unique team for each of them. The customer support is excellent. Super friendly and typically quick to respond. They know their products well, and can explain why something happened in addition to helping you fix it. The different types of campaign that you can build to be launched automatically is super nice. **What do you dislike about Mailshake?** Sometimes it has a lag when you switch teams, and it will bounce you back into the team you are trying to switch away from 2-3 times before you can switch. It is not a bis issue, but a small, reoccurring annoyance. I wish some features had autofill/remember me capabilities, like when you log in or are sending yourself a test email. It would be nice if we could edit the footers/signatures with a tab that is in the campaign section. It can be irritating to fully exit a campaign to go to another tab and the click through all the previous campaign set up sections before reaching the design part again. **What problems is Mailshake solving and how is that benefiting you?** Our cold outreach has been very successful with Mailshake overall. We will send campaigns that have thousands of contact and get up to 50% open rates with minimal bounces! It is great that the software remembers who has bounced or unsubscribed for you and automatically removes these emails from your list. The activity account that it build around each contact is also very useful for teams that do all of their outreach based in Mailshake. ### 7. Effortless Email Campaigns, Reliable Performance **Rating:** 4.0/5.0 stars **Reviewed by:** Naveen . | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Mailshake?** I like that Mailshake is very convenient to set up for email campaigns compared to other tools I've used, like Smartreach. It's easier to set up, and it works well. Emails sent using Mailshake don't sit in a spam box but actually hit the inbox, which is really important for me. I also appreciate that it only takes about five to ten minutes to set up a campaign if I have my content ready. **What do you dislike about Mailshake?** Sometimes, there are some technical glitches that happen with Mailshake. It's very normal, but those times I feel a little worried. **What problems is Mailshake solving and how is that benefiting you?** I use Mailshake for email blast actions, sending 100-200 emails at once. It's easier to set up than other tools like Smartreach and ensures emails hit inboxes, not spam. ### 8. Intuitive Sales Engagement Tool That Simplifies Cold Outreach at Scale **Rating:** 5.0/5.0 stars **Reviewed by:** Sai Ganesh C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2026 **What do you like best about Mailshake?** Mailshake stands out for its clean, intuitive interface that makes setting up and managing cold email campaigns incredibly straightforward, even for teams without deep technical expertise. We love how quickly we can build personalized sequences, add conditional logic for follow-ups, and incorporate multi-channel touches like phone and LinkedIn tasks all in one dashboard. The automation is reliable, with strong deliverability tools and easy A/B testing, which has helped us scale outreach without spending hours on manual work. Customer support is also responsive and genuinely helpful when we need guidance on best practices. **What do you dislike about Mailshake?** The UI/UX can be improved. Rest all are good. **What problems is Mailshake solving and how is that benefiting you?** Mailshake solves our core challenge of efficiently running personalized, scalable outbound sales campaigns without getting bogged down in complex tools or low deliverability. Before, our team wasted time manually sending follow-ups, tracking responses, and managing lists across multiple platforms, which led to inconsistent outreach and missed opportunities. Now, we upload prospect lists, create conditional sequences with personalized variables, automate follow-ups, and get clear visibility into opens, replies, and conversions, all in one place. ### 9. User-Friendly, Affordable, and Effective for Launching Cold Email Campaigns Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Mailshake?** It's user-friendly, inexpensive and effective. Easy to integrate your CRM or any other apps. You can start with a new account and launch revenue generating cold email campaigns immediately. Initially it took less than 10 days to launch and signup a client who now generates us over $35,000 in annual revenue. They have a great knowledge-base of articles to learn through as well. **What do you dislike about Mailshake?** Not much, it does exactly what I need it to do. Some people might want it to have more features, but it does what we need it to. There are articles on the backend, but would be nice if there could be more support on not getting emails blacklisted or landing in SPAM as you're creating and launching campaigns. **What problems is Mailshake solving and how is that benefiting you?** Hands-free cold sales outreach. Simple and effective to starting new relationships with potential clients. ### 10. Effortless Email Campaigns, Minor Timing Hiccups **Rating:** 4.5/5.0 stars **Reviewed by:** Magic F. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about Mailshake?** I really like how Mailshake enables me to send out emails to my lists without them getting caught in spam filters and allows me to distribute large numbers of emails at once. It also helps me monitor responses, which is pretty handy. Mailshake makes it easy for me to advertise my services to a large number of people. I appreciate how I can maintain contact lists and templates and use emails for different groups, returning to previous contacts throughout the year. Mailshake organizes everything in a very simple manner. Additionally, the setup was very straightforward. **What do you dislike about Mailshake?** Probably the only thing that doesn't work well for me is that it won't always send emails immediately. Because it wants to avoid me getting caught in a spam filter. So sometimes it waits before commencing a campaign.. Sometimes I'd like to start a campaign immediately. It will allow that sometimes, but it rather depends on what I'm already doing, what campaigns I'm already running. It's not trying to be difficult or awkward. It's trying to protect me from getting caught in spam. **What problems is Mailshake solving and how is that benefiting you?** I use Mailshake to send email campaigns to my lists, avoid spam filters, and distribute emails in bulk. It helps me monitor responses, keep contact lists and templates, and organize everything simply for repeated outreach throughout the year. ## Mailshake Discussions - [How do you use Mailshake?](https://www.g2.com/discussions/how-do-you-use-mailshake) - 2 comments, 1 upvote - [When I set up a new email account for my VA, can both accounts be accessable for me as the admin?](https://www.g2.com/discussions/when-i-set-up-a-new-email-account-for-my-va-can-both-accounts-be-accessable-for-me-as-the-admin) - 1 comment, 1 upvote - [How come I can't copy and paste text from a Word Document and get the same format in mailshake?](https://www.g2.com/discussions/15674-how-come-i-can-t-copy-and-paste-text-from-a-word-document-and-get-the-same-format-in-mailshake) - 1 comment, 1 upvote - [What is Mailshake used for?](https://www.g2.com/discussions/what-is-mailshake-used-for) - 1 comment - [What does Mailshake do?](https://www.g2.com/discussions/what-does-mailshake-do) - 1 comment - [View Mailshake pricing details and edition comparison](https://www.g2.com/products/mailshake/reviews/mailshake-review-8776904?section=pricing&secure%5Bexpires_at%5D=2026-07-05+07%3A31%3A36+-0500&secure%5Bsession_id%5D=02deacc2-89e7-4ea4-adb1-04aead067309&secure%5Btoken%5D=af7f78b410447295c130b4a2d4151450d5858105d63fc0e5d3034afa2cce9a4a&format=llm_user) ## Mailshake Integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Vidyard](https://www.g2.com/products/vidyard/reviews) ## Mailshake Features **Data Availability** - Contact Data Availability - Company Data Availability - Industry Research Availability - Technographic Data Availability **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Data Accuracy** - Contact Data Accuracy - Company Data Accuracy - Technographic Data Accuracy **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Gamification **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Agentic AI - Sales Intelligence** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Internationalization - User, Role, and Access Management - Performance and Reliability - Reporting/Dashboards - Mobile User Support - APIs **Generative AI** - AI Text Generation **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Features** - Lead Builder - Integration to CRM/Marketing Automation - Data Cleaning/Enrichment - Data Segmentation/Filtering - Search - News/People Alerts - Connections - Reporting - Messaging ## Top Mailshake Alternatives - [Reply](https://www.g2.com/products/reply/reviews) - 4.6/5.0 (1,501 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,344 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - 4.3/5.0 (3,498 reviews)