G2

william f.

Mid-Market (51-1000 emp.)

8/10/2018

"SIMPLE!"

5/5

What do you like best about Macaw Agency Management System?

The macaw system is so simple and easy to use and it helps me in my everyday business life when I need to talk to my supervisor or help other agents in our call center. It's very useful. When I first started my business, macaw was a great tool I used to communicate and learn when I needed some help. It sure is very useful! Review collected by and hosted on G2.com.

What do you dislike about Macaw Agency Management System?

I wish you could use voice too so you can communicate via voice and text. That would be a good add-on. Review collected by and hosted on G2.com.

Recommendations to others considering Macaw Agency Management System:

Use it in need of support when on the job. It's a very useful communication tool, especially when first starting with a new business and needing to become more familiar. Review collected by and hosted on G2.com.

What problems is Macaw Agency Management System solving and how is that benefiting you?

I can easily get an answer for something I don't know when I use this platform to communicate with my manager or others that may need assistance. It benefits me in knowledge and support that is always there. Review collected by and hosted on G2.com.