G2

Laurence J. L.

Co-Founder

Small-Business (50 or fewer emp.)

6/21/2026

"LUPO has made our inbound sales process much sharper"

5/5

What do you like best about LUPO?

What I like best about LUPO is that it gives us a much more structured way to handle inbound sales.

As sales lead at Kentus, I want inbound interest to be captured quickly, qualified properly, and routed with enough context that the team knows what to do next. LUPO does that extremely well.

It doesn't feel like your average chatbot. It feels much closer to an AI inbound SDR. It helps identify what the person is looking for, whether there is real commercial intent, and what the next step should be. That makes the whole inbound process feel far more organized and much less manual.

The best part is the quality of the qualification. LUPO helps separate serious opportunities from noise, while still giving the team useful context on each conversation. That saves time and makes follow-up much more focused.

Overall, it is a fantastic product and exactly the kind of tool sales teams need if they want to handle inbound properly. Review collected by and hosted on G2.com.

What do you dislike about LUPO?

There isn't anything really material that I dislike about LUPO.

The product has been excellent for us. It is clear, practical, and genuinely useful. It solves a real sales problem: making sure inbound interest is captured, qualified, and followed up in a structured way.

If anything, I would like to see LUPO continue expanding because the core product is already very strong and I think there is a lot more it can do across the sales workflow Review collected by and hosted on G2.com.

What problems is LUPO solving and how is that benefiting you?

We use LUPO to solve the problem of inbound sales triage.

Inbound interest can come through different channels, and not every inquiry should be treated the same. Some conversations are real commercial opportunities, some need more qualification, and some are not worth taking up sales time.

LUPO helps us manage that process much more intelligently. It captures inbound interest, qualifies it, summarizes the context, and helps make the next step clear.

The biggest benefits are:

Better qualification of inbound leads.

Less manual triage for the sales team.

Better context before follow-up.

Clearer routing of genuine opportunities.

A more scalable inbound sales process.

For Kentus, this matters because we want the sales team focused on the conversations that actually matter. LUPO helps make that happen. Review collected by and hosted on G2.com.