G2

Shravan K.

Small-Business (50 or fewer emp.)

9/28/2023

"Best option for monitoring applications run on cloud and hear for quick alerts in case of errors."

5/5

What do you like best about Lumigo?

Lumigo is good in several aspects. it is easy to use when it comes to user interaction with the dashboard and also easy to implement since it has straightforward integration with the AWS account and selecting the resources to be monitored through the lumigo dashboard. It facilitates with number of features like configuring alert frequency, monitoring infrastructure, execution time monitoring, and customizable UI. It is easy to integrate with third-party tools like Slack, and Gmail for notifications. they also have very flexible customer support, Whenever we have new challenges they'll engineer the solution for us and for every new set of feature releases they'll schedule a call with us for a walkthrough of new features explaining what and how will it be useful for us. Review collected by and hosted on G2.com.

What do you dislike about Lumigo?

Right now it is challenging to disable or exit from Lumigo once the AWS account is integrated. For that action, we need to raise a customer support request which becomes a tedious task for a developer. Self-disabling/exiting option would greatly enhance the overall experience with Lumigo. Review collected by and hosted on G2.com.

What problems is Lumigo solving and how is that benefiting you?

We have a number of serverless applications deployed on AWS, it's challenging to manually go through logs to get insights like execution time, errors, performance, etc. through CloudWatch logs. With Lumigo, all these challenging tasks become super easy, letting us focus more on development rather than monitoring. With the insights we get through the Lumigo dashboard, it becomes easy for us to clearly identify bugs, a lambda that is consuming more time, etc., and we can work on fixing those bugs or optimizing and reducing operational costs. Configuring alert notifications helps us quickly focus on issues and thereby helps us maintain the quality/accuracy of the application. Lumigo also gives us insights on which endpoint or basically which lambda is triggered more, this gives us an idea of what features of our business application are being used more by end-users and we can work on improving the performance and quality of that feature more. Review collected by and hosted on G2.com.