G2

Shreyas K.

Direct Response Copywriter

Marketing and Advertising

Small-Business (50 or fewer emp.)

8/4/2026

"Connected With Users Forever"

5/5

What do you like best about loop2ai?

Loop helps me to stay connected with our user's even in midnight by promptly messaging with the detailed response that too when the system is offline. Review collected by and hosted on G2.com.

What do you dislike about loop2ai?

Need to introduce more training and support resources to train loop on this best manner Review collected by and hosted on G2.com.

What problems is loop2ai solving and how is that benefiting you?

Loop helps us to understand what the customer wants and gives them the right links and resource contacts to our users so that they can get the appropriate service at the best time. This is the main problem that Loop is solving.

The other problems, such as personalising the responses and even answering some general queries, Loop is understanding that. It can even study my chats and be able to give the particular answers, so that is the best I can say about this Loop.

It can run on any device that you want, so it requires minimal training. Even though the dashboard is very user-friendly, they have also introduced a follow-up feature, which is highly great for making sure that users are not left in their abandoned cart. Instead, they are closed at the right time. Review collected by and hosted on G2.com.