# Liquid Web Reviews **Vendor:** Liquid Web **Category:** [Cloud Application Hosting Platforms](https://www.g2.com/categories/cloud-application-hosting) **Average Rating:** 4.2/5.0 **Total Reviews:** 104 ## About Liquid Web Liquid Web leverages best-in-class infrastructure and cloud capabilities to provide unparalleled growth and support for businesses. Building on 27+ years of success, Liquid Web delivers industry-leading hosting for mission-critical sites, stores, and applications to SMBs and the designers, developers, and agencies who create for them. Liquid Web’s expansive global reach and support for nearly 200,000 customers is a testament to its reliability and the trust it has garnered from its customers. Our foundation is built by a world-class team of technology and industry experts dedicated to delivering excellence 24/7/365. As a leader in customer service, the rapidly expanding brand has been recognized among INC. Magazine’s 5000 Fastest-Growing Companies for 12 years. ## Liquid Web Pros & Cons **What users dislike:** - Users express frustration with Liquid Web's **poor communication** , citing long wait times and unresponsive support agents. (2 reviews) - Users report **poor customer support** at Liquid Web, citing long wait times and unhelpful responses during critical issues. (2 reviews) - Users report **poor performance** with Liquid Web, citing slow support response times and frustrating billing practices. (2 reviews) - Users report significant **billing issues** with Liquid Web, including unexpected charges and poor customer service during disputes. (1 reviews) - Users report a **complex setup** process with Liquid Web, leading to frequent delays and frustrating billing issues. (1 reviews) - Confusing (1 reviews) - Dishonest Communication (1 reviews) - Expensive (1 reviews) - High Cost (1 reviews) - High Renewal Costs (1 reviews) ## Liquid Web Reviews ### 1. If You Need To Go Big, Liquid Web Is Where You Should Be. **Rating:** 2.5/5.0 stars **Reviewed by:** Aaron P. | Owner, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Liquid Web?** When I was with the platform I liked it's speed and versatility. There were multiple options for running large networks and the service at the time was pretty good too from memory. I also found the interface easy to navigate especially when adding or changing services for domains. **What do you dislike about Liquid Web?** For me, it was essentially cost. I don't think I was a big enough player at the time. I had so much capacity but couldn't utilise it as maybe a larger company could. I didn't dislike the cost as such, it's just that I wasn't maximising my value for money. **What problems is Liquid Web solving and how is that benefiting you?** At the time, the main problem it solved for me was the monitoring of multiple websites and domains. t enabled me to have a large number of domains easily tracable in one area. ### 2. Effortless Email Hosting with Simple Dashboard **Rating:** 4.0/5.0 stars **Reviewed by:** Jon W. | Founder and CEO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Liquid Web?** I like how simple the email dashboard is to use, which makes it easier for me to make changes to the accounts or passwords. The initial setup of Liquid Web was very easy too. **What do you dislike about Liquid Web?** The pricing model **What problems is Liquid Web solving and how is that benefiting you?** Liquid Web keeps all email hosting together for my customer, and the simple dashboard makes it easier to make changes to accounts or passwords. ### 3. Would not recommend, especially if you rely on fast, competent help when something goes wrong. **Rating:** 0.0/5.0 stars **Reviewed by:** Perry T. | Technical Support Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Liquid Web?** It used to be okay. Not anymore, it is a train wreck of a web host now. **What do you dislike about Liquid Web?** I had high hopes for Liquid Web based on their reputation, but my experience has been nothing short of frustrating. Their support, which they claim is "heroic," has been completely dismal. Long wait times, canned responses, and zero urgency when real issues arise. When I needed help the most, I was either ignored or passed between agents who clearly weren’t reading the previous messages. It feels like support has been outsourced or downgraded significantly — there's no consistency, no follow-through, and definitely no accountability. For the premium prices they charge, the support should be top-tier. Instead, it feels like a bait and switch. Would not recommend, especially if you rely on fast, competent help when something goes wrong. **What problems is Liquid Web solving and how is that benefiting you?** It used to have good support, now they don't offer support even on managed plans. ### 4. From Hero to ZERO **Rating:** 0.0/5.0 stars **Reviewed by:** Josiah P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2021 **What do you like best about Liquid Web?** The support was always pleasant to work with; however, lately, they are not able to help with any problems. No positives at this time. **What do you dislike about Liquid Web?** Liquid Web has been more than unprofessional and is a rip-off scheme at this point. Let me quantify this statement by saying that I have been a loyal customer of LW for the better part of 10 years, and I always seek their guidance to make upgrades and give them more business. However, their quality of service has greatly declined over the last couple of years, and I can no longer ignore it. I have faced days of outages, hacks, and being manipulated into faulty upgrades even when I'm specific with my requirements—all while paying a premium to them. I have recently switched from LW paying $1500+ a month for constant downtime and outages, only for LW to tell me they have no idea what the problem is, to a new hosting platform paying $64.99 a month. We have had zero downtime in months. On top of zero downtime compared to LW's constant, almost daily outages, upon migrating websites to this $64.99 hosting platform, my loading speeds were nearly cut in half. So to summarize, for $64.99 a month, I have gotten a functional hosting platform for 80 websites that have had zero downtime and also cut my loading times in half compared to paying $1500+ a month for LiquidWeb lies to me, abuses my trust, takes my money, provides a sub-par hosting service with constant outages, provides little to no support, I have to threaten escalations to get a response, longer loadings times, and now threats because I've caught on to their game. I'm leaving them for a better option. It's a shame what was once an excellent hosting service has turned into such a dumpster fire. I should have stopped making excuses for them a long time ago and stopped accepting mediocrity, but hindsight is 20/20. If you're looking for a good-quality hosting service that will have your back, I recommend you go ANYWHERE but to LiquidWeb or Nexcess, their other company, which is also a rip-off. $200 for two websites. Insane. Not even WPEngine is that expensive, and at least WPEngine works. **What problems is Liquid Web solving and how is that benefiting you?** They created more problems than they helped me with. Absolutely horrible experience. ### 5. Amazing for 20 years but new management or private equity driving it into the ground **Rating:** 0.0/5.0 stars **Reviewed by:** Justin J. | CEO / Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Liquid Web?** I've been with Liquid Web for over 20 years, and they were the best; I loved them. But in the last year, it's been horrible. It sucks to have worked with them for so long, only to have to move all of our servers to someone new. They repeatedly just fail, and support went from the best to the worst in the last year, and it's even worse in the past few months. I do not recommend them anymore; avoid them at all costs. It sucks that for two decades, they were so good, but it seems like there's new leadership or something, and they're not changing. **What do you dislike about Liquid Web?** Support is not good at all and going down hill more and more **What problems is Liquid Web solving and how is that benefiting you?** They are a host with horrible support ### 6. Unacceptably Poor Customer Support and Ethically Troubling Practices. This Company Lost Their Way. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2024 **What do you like best about Liquid Web?** Their servers are not the fastest, their prices are higher than many of their competitors (they use introductory pricing), but I've stayed with them for 4+ years because they used to have excellent customer service. However, their customer service has deteriorated to the point I now consider Liquid Web one of the worst Web vendors,if not the worst, I've ever worked with. And that's from a career in the Fortune 500 with responsibility for well known brand websites and having my own sites too. I find that they've recently engaged in less than honest and ethical pricing practices with me. I can't find any positives to Liquid Web anymore. I would strongly recommend finding a different hosting company. **What do you dislike about Liquid Web?** I've used Liquid Web for several years and customer Service Has went from excellent to unacceptably poor and they add on services and refuse to take off charges. Their support team took 4 weeks to migrate my existing sites on their VPS to a new upgraded VPS account. They asked the same questions over and over and it would take them days to ask the same question again. I can't help but wonder if they only engage in these practices to charge customers more money. I've been responsible for websites at large companies as well as my own websites for more than two decades, and Liquid Web stands out as one of the worst vendors, from customer support to questionable charges that I've ever experienced. At the beginning of last month, I ordered a new VPS to move my several websites hosting with Liquid Web on another VPS. It should have been simple and completed in no more than 72 hours. Instead, it took them one month, so I had to pay their high prices for two servers during that period, and then they added different charges that I'm presently disputing and their accounting team person is not friendly, just an authoritarian barking at me that they're going to be charging me no matter what. During the migration period, the migration team has been confused and not paid attention to my responses and what should have taken hours has turned into weeks and additional charges. The deterioration of the quality of customer support and the way customers are treated at Liquid Web is so dramatic, I can only guess that the company has experienced major management changes because the customer focus isn't there anymore, the ethics aren't there -- they're engaging in some very shady billing practices. The customer experience at Liquid Web simply doesn't seem remotely similar to what it was years ago and from what I'm reading in other reviews, my experiences are not rare. I strongly advise that people avoid Liquid Web. Their servers aren't very fast. Their customer support and customer experience is very poor. The engage in problematic practices, including adding on charges for services that I never ordered and then refuse to cancel those charges or even listen to the customer. A few years ago, I was recommending Liquid Web, but the company has dramatically changed for the worse and I can only recommend others avoid this company. UPDATE: **What problems is Liquid Web solving and how is that benefiting you?** I use Liquid Web for hosting websites (VPS) and they've been supposed to be migrated websites to an upgraded VPS, but for two weeks they've done nothing and ask the same questions I've already answered over and over as they shuffle me from employee to employee and refuse to escalate my migration request. UPDATED: It's taken 4 weeks to migrate 5 websites from my prior VPS to my new VPS, and in the process, I stopped updates to all of the sites and found that one of them was hacked. ### 7. atrocious customer service now. Leaving after 10 years. **Rating:** 0.0/5.0 stars **Reviewed by:** David W. | CEO **Reviewed Date:** November 26, 2022 **What do you like best about Liquid Web?** the tech support chat WAS great. But if security team gets involved you are screwed - can take weeks with no help. **What do you dislike about Liquid Web?** i LOVED them for years. now for weeks they have left accounts suspended. You can fall to back of support queue for weeks, and they have double charged me 4 months. **What problems is Liquid Web solving and how is that benefiting you?** none - I'm moving after 10 years with them. ### 8. Most helpful humans is an understatement! **Rating:** 5.0/5.0 stars **Reviewed by:** Nikhil S. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2022 **What do you like best about Liquid Web?** What does one need in a web hosting company? Reliability, Uptime, Prompt service and good pricing. Liquid Web ticks all the boxes. I have a few VPS with LiquidWeb and am extremely happy with them! My clients are happy that they do not have to worry about their websites being down anytime and with Liquid Web's sonar monitoring they see and correct any issue even before we notice it. Glad to be hosting with Liquid Web! **What do you dislike about Liquid Web?** Nothing that I can remember over the last ten years. **What problems is Liquid Web solving and how is that benefiting you?** The best Web Hosting around! All websites we build stay up and work well thanks to the best equipment and people managing them ### 9. Proactive and great communicators **Rating:** 5.0/5.0 stars **Reviewed by:** John K. | Owner/Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Liquid Web?** Proactive technicians who communicate well. They monitor for problems and keep me informed. Great response times to tickets with the right level of detail in their responses. **What do you dislike about Liquid Web?** I have never had a bad experience working with Liquid Web technicians. They either find the solution or explain why they are taking various courses of actions or steps to remediate things. **What problems is Liquid Web solving and how is that benefiting you?** I have been hosting with Liquid Web using a dedicated server since 2020. My sites are stable, with great uptime, and I know that if I ever have a problem that I can always reach out to their technicians to get it resolved. ### 10. Best Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua W. | Solutions Architect / Management, Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2022 **What do you like best about Liquid Web?** Awesome Customer Service. The customer service is the best out there for a hosting company. I've been with them for more than 3 years and never going back. I've used multiple hosting companies over the years, however, once I found Liquid Web, they are the last. Their US-based customer service is paramount to any other hosting company out there. **What do you dislike about Liquid Web?** There is nothing to dislike. Everything I've ever experienced with this company has been amazing. **What problems is Liquid Web solving and how is that benefiting you?** Managing and maintaining multiple servers with a small IT team. However, when it comes to server maintenance, I can leave that up to LW and free up my team's time. ### 11. Great Support from Liquid Web **Rating:** 5.0/5.0 stars **Reviewed by:** John L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2021 **What do you like best about Liquid Web?** I Get 24 hour support, from a REAL person. **What do you dislike about Liquid Web?** There is nothing I dislike. I have no complaints. **Recommendations to others considering Liquid Web:** Best Service for Managed Dedicated Web-Servers. **What problems is Liquid Web solving and how is that benefiting you?** I’m subscribing to one of Liquid Web’s managed dedicated server plans. This provides you with FULL access to your server. Plus, they helped me install the latest version of Word Press, which is a big savings. I work in the tech industry, and I’ve NEVER encountered the level of support that Liquid Web provides from a Web Hosting Company. I’ve called them several times in the middle of the night, and a REAL person always picks up, and is always VERY knowledgeable. I pinch myself sometimes saying “Did this just happen?” May I say again? A REAL person. With Liquid Web’s support, many of the technicians are familiar with Word Press., which is a HUGE plus for me. Otherwise, get ready to pay a third party contractor for $$ manage your Word Press Site when things go wrong. That would make me nervous if it’s someone you do not trust. ### 12. Stay away from Liquid Web hosting **Rating:** 0.0/5.0 stars **Reviewed by:** Eric T. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2021 **What do you like best about Liquid Web?** It would be great hosting if it worked properly. I like the managed Wordpress dashboard where you can see all your sites and the daily backups, But the sites randomly crash very often, and they have no fix. **What do you dislike about Liquid Web?** Stay away from Liquid Web hosting. I own an agency and decided to use their managed wordpress hosting. Their hosting environment has a known bug which they know about that randomly causes the servers to crash. You would think since they know about it they would monitor the sites and automatically fix the sites when they go down, but that is not the case. If the sites go down, you have to call them to tell them to get it fixed. They refuse to do anything on their end to remedy the issue. They told me to contact the creators of php to get their server environment bug fixed. Now they just want me to change hosting plans acting like moving and testing 50 sites will be no big deal. Absolutely terrible customer service and experience. Please stay away from this company and save yourself the trouble. Especially if you are an agency with multiple sites to host. **What problems is Liquid Web solving and how is that benefiting you?** I am leaving liquid web hosting. I was using their managed WordPress hosting to host 50 wordpress websites. I have not realized any benefits, only regrets for choosing Liquid Web hosting. ### 13. Used LiquidWeb for years **Rating:** 5.0/5.0 stars **Reviewed by:** Rhonda B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Liquid Web?** Their service is great. Customer support is always helpful. I appreciate their support. **What do you dislike about Liquid Web?** They sometimes are not as quick to reply as they did a few years ago but it is still acceptable. **What problems is Liquid Web solving and how is that benefiting you?** Mainly it is the quick support and genuine concern of helping me solve the problem. ### 14. My GO TO Web Host **Rating:** 5.0/5.0 stars **Reviewed by:** Kathy A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2022 **What do you like best about Liquid Web?** As a web developer, I have been using Liquid Web as my host for the past 10 years. Super reliable and support is beyond excellent! **What do you dislike about Liquid Web?** Price is a little bit higher but its worth every penny. **What problems is Liquid Web solving and how is that benefiting you?** We currently have 7 dedicated servers and host over 500 websites with Liquid Web. ### 15. Worry-Free Hosting **Rating:** 5.0/5.0 stars **Reviewed by:** Cathy B. | Business Owner/Web Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Liquid Web?** Compared to previous web hosts, Liquid Web provides the resources, reliability, and support that my business and my clients need for their sites. **What do you dislike about Liquid Web?** Not much to dislike... Maybe a better search in their Knowledge Base. **What problems is Liquid Web solving and how is that benefiting you?** Providing me and my clients with affordable web hosting for our Wordpress websites. ### 16. VERY Satisfied! **Rating:** 5.0/5.0 stars **Reviewed by:** Tom P. | Inventory Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2022 **What do you like best about Liquid Web?** Customer service is completely top notch **What do you dislike about Liquid Web?** There's nothing I dislike about Liquid Web **Recommendations to others considering Liquid Web:** The customer service is absolutely incredible **What problems is Liquid Web solving and how is that benefiting you?** I'm hosting a website on one of their servers. It has eliminated the need for me to host from a personal server with all the liabilities involved. ### 17. Liquid Web has been my provider for 15 Years **Rating:** 5.0/5.0 stars **Reviewed by:** Gary D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2022 **What do you like best about Liquid Web?** They provide Excellent Products and Support **What do you dislike about Liquid Web?** I don't dislike anything. I have never had any problems with them. **Recommendations to others considering Liquid Web:** Do It **What problems is Liquid Web solving and how is that benefiting you?** They provide the servers I use to host my clients' websites ### 18. The BEST hosting company! **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Liquid Web?** Their customer service is by far the bes **What do you dislike about Liquid Web?** I can't think of anything I dislike at Liquid Web **Recommendations to others considering Liquid Web:** Don't delay. Their customer service is excellent. **What problems is Liquid Web solving and how is that benefiting you?** I am able to make money from hosting my clients websites. ### 19. Outstanding Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2022 **What do you like best about Liquid Web?** This is one of the few hosting companies where the support department is as responsive as their sales department. I am thoroughly impressed with the service we have received from our representatives at Liquid web. **What do you dislike about Liquid Web?** As a growing company Liquid Web doesn't have as many locations as other large brands. More international hosting options would be a good development. **Recommendations to others considering Liquid Web:** If you aren't a fortune 500 company and want a responsive hosting partner, Liquid Web is a reliable, reasonably priced alternative with outstanding support. **What problems is Liquid Web solving and how is that benefiting you?** With large brand hosting services, we couldn't get responsive support/service. Liquid web solves that for our mission critical systems. ### 20. Great Support and Reliability **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2022 **What do you like best about Liquid Web?** Their support. When we call with a question, we get it addressed and resolved quickly. **What do you dislike about Liquid Web?** Really, nothing. We have used other hosting services in the past and Liquid Web has been the best ... by far. **What problems is Liquid Web solving and how is that benefiting you?** Liquid Web hosts a number of websites for my three companies and the reliability and support are what make us such great fans. ### 21. Here's what I have to say after 8 years on LW **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Liquid Web?** Support, Knowledge, Ownership, and Commitment. **What do you dislike about Liquid Web?** I believe, the price is just a bit high. **Recommendations to others considering Liquid Web:** Best managed hosting you with awesome support **What problems is Liquid Web solving and how is that benefiting you?** We are hosting our applications on VPS, Dedicated, and Cloud Dedicated machines. Free migration, Instant support, and knowledgeable and committed staff are the best qualities. ### 22. Powerful hosting Provider **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Liquid Web?** LiquidWeb is a powerful hosting site supported by knowledgeable technical people, who respond to issues very quickly and effectively. **What do you dislike about Liquid Web?** I cannot think of anything negative so far. **What problems is Liquid Web solving and how is that benefiting you?** Uptime is excellent, support is perfect, complement our IT services to our clients. ### 23. love liquidweb **Rating:** 5.0/5.0 stars **Reviewed by:** Murray W. | software engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Liquid Web?** Support service for managed servers, always respond super quick and usually fox the issue the 1st time. **What do you dislike about Liquid Web?** Price is high for adding on addition ram etc to servers **What problems is Liquid Web solving and how is that benefiting you?** No problems at all over the last 8 years. 100% up time ### 24. Supreme Hosting Company **Rating:** 5.0/5.0 stars **Reviewed by:** Glenn W. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2021 **What do you like best about Liquid Web?** The competence of its staff; the even, sane nature of the staff; the robustness and ease of the software platforms in place for managing services. **What do you dislike about Liquid Web?** Truly, there is nothing to dislike in my experience. **Recommendations to others considering Liquid Web:** Go with Liquid Web, truly. The sheer competence of the staff is reason alone. No one has ever had to check with another for how to complete a task. The techs are well-rounded, intelligent, social people, wholly professional all the time. They are available 24/7/365. Telephone hold times are always very short or none at all. Tickets opened are responded to quickly. **What problems is Liquid Web solving and how is that benefiting you?** Liquid Web is our seventh hosting provider in 15 years. Each was severely lacking in vital aspects of quality hosting. Four of the six substandard hosts were big-name providers. I felt comfortable going with them originally due to their names, but was sorely disappointed. The problems were plentiful, but it has been four years since we moved to Liquid Web, and--fortunately--the details of the pains with the past providers have subsided in my memory. But, they were foul. ### 25. LiquidWeb Review **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Liquid Web?** The price is competitive and the support is helpful. **What do you dislike about Liquid Web?** They stopped offering PHP updates and were not very helpful when it came to help us migrated all of the website to their new platform **What problems is Liquid Web solving and how is that benefiting you?** Wordpress hosting ### 26. Perfect for my Business since 2005 **Rating:** 5.0/5.0 stars **Reviewed by:** Steve C. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2021 **What do you like best about Liquid Web?** The thing I like best about LiquidWeb is the tech support. They are immediately available via Chat 24/7/365. Besides the support availability, the quality of support is outstanding. They have always resolved any problems I had in very short order, often during the Chat but at most, within a matter of 1 or 2 hours. Besides the tech support, the servers function perfectly, cPanel gives me access to all of the server settings I could ever want/need. The overall service provided by LiquidWeb is well worth the cost. **What do you dislike about Liquid Web?** There isn't anything I dislike about LiquidWeb. **Recommendations to others considering Liquid Web:** I highly recommend LiquidWeb for Managed Hosting. **What problems is Liquid Web solving and how is that benefiting you?** I get most of my business via my clients searching the internet for the services I provide. Therefore, being able to host my website on a reliable hosting service provider solved the problems I had with previous hosting service providers due to LiquidWeb's superior hardware/software and technical support. As a result of using LiquidWeb, I benefit from greater visibility to potential clients looking for the services I provide. In addition, I have had so few questions about LiquidWeb's hosting services I rarely lose any time interacting with them. On the few occasions I have needed Tech support, they have always been fast and effective and solving my issues, so it is a big time and headach saver using LiquidWeb. ### 27. My Site Started Ranking Immediately After Switching to a Liquid Web Dedicated Server **Rating:** 5.0/5.0 stars **Reviewed by:** Mat O'Flynn, D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2021 **What do you like best about Liquid Web?** Liquid Web hosting is fast and reliable, but my favorite feature is their incredible support. Hosting is complex and knowing their support team is available 24/7 to help ensure sites stay online, backups are in place and that updates are happening to keep everything secure and working well into the future is invaluable to an online business owner. After switching from a dedicated competitor's server, making no other changes, my website started ranking on the first page of Google for a variety of keywords and has been a profit generator ever since. **What do you dislike about Liquid Web?** Would love for Acronis Backups to be brought to Liquid Web's dedicated servers. Heard it is coming though which is great. **Recommendations to others considering Liquid Web:** Get the best dedicated server you can afford. It is worth it! **What problems is Liquid Web solving and how is that benefiting you?** Inbound marketing is my primary objective so using a server that is zippy under high demand is an important part of being found online. Every site hosted with Liquid Web has ranked for at least a few keywords which is something I was never able to do before. ### 28. High resources and hosting server **Rating:** 4.0/5.0 stars **Reviewed by:** Jose A. | Web applications development, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Liquid Web?** I like professional support to solve problems and improvements of the system, backup in safe storage and automatic backup to avoid system disaster and user practice. **What do you dislike about Liquid Web?** All tools work perfect, I have no complaints about it. **What problems is Liquid Web solving and how is that benefiting you?** Web data storage for application support, high performance server to support high requests and connected users interacting simultaneously. ### 29. Poor Customer Experience. I miss Rackspace's ownership. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2020 **What do you like best about Liquid Web?** There haven't been any that I've experienced. Their interface has been confusing from the beginning. Perhaps the only helpful thing is that, you get to talk to a customer service person after < 15 minutes of hold time - so it's not the fastest but not the slowest. **What do you dislike about Liquid Web?** Confusing user interface. It took them a long time to build / consolidate what was a usable interface when they inherited the business from Rackspace. They deleted all of my content despite being a customer for many years (almost 10 years), because I accidentally missed one month's payment (I had it on auto-pay and my card stopped working). Do not use them if you care about your website & digital presence. **What problems is Liquid Web solving and how is that benefiting you?** Hosting websites for me and my clients. However, they have failed to do this by deleting my properties without notifying me that I'd lose 10 years of data. **Official Response from Mayra Pena:** > Hello there, Thank you for leaving a review. We are sad to read about your experience and we would like to investigate your situation further. We never delete service for any customer without the appropriate number of non-payment notifications. Could you please send us an email to helpfulhumans@liquidweb.com? We would like to research what may have gone wrong. Look forward to speaking with you soon. ### 30. Incredible customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2021 **What do you like best about Liquid Web?** LiquidWeb has very fast customer support and good experts. They know how to solve issues very quickly. **What do you dislike about Liquid Web?** LiquidWeb costs more than some other hosts **What problems is Liquid Web solving and how is that benefiting you?** We needed a reliable high uptime website for multiple brands in our business. This one takes little or no resources from us and is always working. ### 31. Poor support team !!! #dissatisfied **Rating:** 0.5/5.0 stars **Reviewed by:** Mohamed S. | Director Digital Solutions, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2021 **What do you like best about Liquid Web?** It was good but nowadays servers not good and no support to look over that **What do you dislike about Liquid Web?** We enjoyed with @LiquidWeb services for many years just bcoz of their support heroes! Its an alert message, Our servers were ON but all domains, Plesk was down for three months almost every day + 2 months migration tool not working due to poor support team !!! #dissatisfied **Recommendations to others considering Liquid Web:** Highly terrible, no way!!! **What problems is Liquid Web solving and how is that benefiting you?** Low-quality support team with less knowledge ### 32. Great Experience, Great uptime! **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew E. | Training Specialist | E-Learning Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2020 **What do you like best about Liquid Web?** Easy to get started, great reliability, almost no downtime. Been with them in one form or another for more than 10 years and I've had very few issues. Love the self serve aspect of most things, the SSL management is greatly improved since Liquid web acquired the Cloud Sites product. Its also a very affordable service when hosting multiple web sites with their own databases. **What do you dislike about Liquid Web?** I use mainly the Cloud Sites platform and I wish they had support for .net Core projects. Also sometime I think the DNS management could be done in a more automatic way. **Recommendations to others considering Liquid Web:** If you need to host multiple sites with Wordpress, .net and a a mix of technologies on the same platform then Liquid Web Cloud sites is great for that. **What problems is Liquid Web solving and how is that benefiting you?** Hosting multiple sites from multiple clients. Easy to separate clients and give them their own ftp logins etc. Great control panel very easy to use. Easy to implement SSL Certificates from external vendors. It has also eliminated the concern with traffic spikes as some sites have very strong peak periods. ### 33. Our choice for hosting providers **Rating:** 4.5/5.0 stars **Reviewed by:** Simon M. | Senior Tech, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2019 **What do you like best about Liquid Web?** Solid uptime and excellent support. We've been a long time partner with LiquidWeb and continue to expand as our customer needs grow. Having a dedicated partner support contact for sales needs, and their heroic support staff means we always get someone when we need it. **What do you dislike about Liquid Web?** We have been hosting with LiquidWeb for 15+ years and have always had excellent service. In that time, the only issues were related to ISP and upstream provider outages, which were not a result of LiquidWeb. **What problems is Liquid Web solving and how is that benefiting you?** LiquidWeb allows us to offer inexpensive hosting solutions for customers websites and email. ### 34. Managed WordPress Now Enhanced by Nexcess for Fast Loading and More... **Rating:** 5.0/5.0 stars **Reviewed by:** Rajeev B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2019 **What do you like best about Liquid Web?** Liquid Web is a premium hosting service provider that has a pricing on the upper tier with no such thing as shared hosting. For those serious in making a professional web presence without hiccups like site going without a proper SSL, crashed when content/product goes viral, Liquid Web needs consideration. Their customer support through chat is 24x7 and really, really prompt and effective. I am using Liquid Web Managed WordPress and satisfied. From this month, we are getting additional features, thanks to their merger with Nexcess, a web development company that has developed expertise in coming out with innovative hosting applications for Magento, WordPress and WooCommerce. So, the Managed WordPress dashboard now has added features to ensure that the site loads superfast. **What do you dislike about Liquid Web?** The dashboard can be made further user friendly. For instance, linking a new domain with the newly bought WordPress plan can be made more easy, especially for those who are newbies. **Recommendations to others considering Liquid Web:** For fast loading and the best web hosting experience, consider Liquid Web. **What problems is Liquid Web solving and how is that benefiting you?** With WordPress as CMS, we are benefiting from excellent hosting services by LiquidWeb. This ensures that we focus on our core area of content creation, agency services while hosting part taken care by experts in their field. ### 35. After 15 years as a customers this company is now garbage **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2020 **What do you like best about Liquid Web?** I used to use and recommend clients to Liquidweb all the time. They had fantastic, local support techs that really knew what they were doing. **What do you dislike about Liquid Web?** Over time they have turned into a soul-less company that has tightened their belt too many times and now relies on unethical billing practices to claw money from the few customers they have left. Their cancellation policies remind of Columbia House. Absolutely terrible. **Recommendations to others considering Liquid Web:** Read the recent reviews not the old ones. This company is going downhill fast. **What problems is Liquid Web solving and how is that benefiting you?** They provide managed webhosting. ### 36. Liquid Web Can't Be Beat! **Rating:** 5.0/5.0 stars **Reviewed by:** Nancy K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2020 **What do you like best about Liquid Web?** I love the uptime, the swift, courteous, efficient service, and the truly HEROIC support I have been getting from Liquid Web for over 9 years. You can't do better, I've tried! **What do you dislike about Liquid Web?** Nothing. Seriously, there is nothing I dislike about Liquid Web. **Recommendations to others considering Liquid Web:** You can't go wrong with ANY of Liquid Web's services. Professional, courteous, efficient, and knowledgeable - they will be able to solve or resolve any issues you might be having. **What problems is Liquid Web solving and how is that benefiting you?** We immediately solved our uptime problems by switching to Liquid Web, and have maintained an incredible uptime record ever since. ### 37. Liquid Web saves the day again! **Rating:** 5.0/5.0 stars **Reviewed by:** Ben J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2019 **What do you like best about Liquid Web?** Kristin F (Krissy) at Liquid Web is an awesome example of the type of personal and expert service that I've come to love and rely on for the success of my business. When I called in today, she came through for me in a big way to day and I appreciate it and my clients appreciate it. I've been through the hosting gauntlet and seen past the marketing promises made by other hosting providers, but Liquid Web delivers on the hardware side and especially on the service side. When I have an issue with my hosting, I know I have someone in my corner who cares about my issue and understands the impact it can have on my business, so it's refreshing and encouraging to know that I'm not alone when something happens. If you like your host or aren't sure if you like them, I'd definitely call Liquid Web and see if they might be a good fit. They won't be for everyone, but I have no hesitation in recommending them. **What do you dislike about Liquid Web?** My only critique is that I've had a few chats or phone calls where the CSR wasn't what I've come to know and love at Liquid Web, but hopefully they learn quickly. But the overwhelming experience has been awesome. **Recommendations to others considering Liquid Web:** They've been amazing to work with. Their support is awesome. If you ever get someone who isn't, make sure to let their supervisor know so they can keep the group performing as needed. They have a lot of add on services that are super helpful, but they can add up in price, but their basic service is great. If you do any addon, I'd make sure to get a backup service that will give you flexibility and something to fall back on if there are any issues on your site. **What problems is Liquid Web solving and how is that benefiting you?** I've tried a lot of other companies and had a lot of issues, but these guys get the hardware and the service right and that gives me the confidence to really build my business. ### 38. The user interface is easy to use and the prices are good **Rating:** 4.5/5.0 stars **Reviewed by:** Ivan S. | Digital Media Producer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2019 **What do you like best about Liquid Web?** I think setting up and managing all the different aspects of a website hosting account can be tricky and tiresome sometimes. The control panel in Liquid Web makes most of the tasks involved easier to deal with since the menu items and tools are basically designed to be straightforward. There isn't too much complex technical language used, so I can read descriptions of various tools and understand what to do with them. **What do you dislike about Liquid Web?** I haven't experienced anything significant that I disliked about the web hosting product, but I think figuring out certain configuration settings that are ideal for our website installations and structure can be confusing at times, even with the online information and customer support resources. **Recommendations to others considering Liquid Web:** Liquid Web was a lesser known web host when I started to learn about them, but they have proved to be solid in almost every aspect of web hosting. I recommend using them for standard website hosting and for good page loading speeds. **What problems is Liquid Web solving and how is that benefiting you?** We can use Liquid Web for straightforward uploads of HTML pages with basic coding and more involved setups with WordPress that include lots of plugins and database items. We use Liquid Web to host many of our web-related files, which are very secure in a password-protected environment. We haven't had any malware issues and have had mostly fast loading times for all of our web pages. ### 39. The best managed hosting service for hosting resellers and hosts of multiple sites, hands down! **Rating:** 5.0/5.0 stars **Reviewed by:** Allen Z. | President and Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2019 **What do you like best about Liquid Web?** I've been using the Cloud Sites service for as long as it has been provided by Liquid Web, and since 2010 from when it was previously provided by Rackspace. The quality and reliability of the hosting and email services is certainly excellent, but the level of tech support is second to none. Their support crew has come through for me countless times over the years, and have even helped me with things that were probably not really their responsibility, i.e. WordPress child theme configuration issues, questions regarding foreign domain name extensions, IMAP email configuration on multiple devices, and much more. If you host multiple small-to-medium websites for yourself and/or others, and you don't have the knowledge or the desire to manage servers or hosting space on your own, you really can't go wrong with their Cloud Sites managed hosting option. They offer one-click installation of WordPress as well as many other content management systems, making this an ideal solution for freelance web developers and designers. Setup and configuration of email accounts is quick and easy, and they offer a website you can send your customers to that helps them set up all their devices and troubleshoot email configuration issues, so you don't have to deal with any of that. **What do you dislike about Liquid Web?** Pricing for the Cloud Sites service is somewhat inflexible, although this only applies to the monthly fee for hosting -- fees for email accounts are by quantity. However, I can't really complain about that because they previously gave me the email service for free (as Rackspace did when they owned this service before Liquid Web). When they started charging for email a couple of years ago, they bumped up the maximum storage on each account from 1 GB to 25 GB, which made the price change significantly less painful. **Recommendations to others considering Liquid Web:** If you are in my situation -- i.e., you have a number of your own websites and/or email accounts to host, and you can resell hosting for other clients at the same time as a value add -- Liquid Web Cloud Sites is likely the best option for you. However, I suspect Cloud Sites could also work very well if you are only hosting your own sites, or if your primary business is reselling hosting of small-to-medium-sized websites for multiple clients, or if your needs involve some combination of the above. **What problems is Liquid Web solving and how is that benefiting you?** First of all, I don't have to worry about managing hosting space or servers, which saves me time. Yes, there are services out there that provide hosting by the specific amount you need, but they generally don't offer the same level of management. Second of all, the fact that I can reach a tech support person via chat or phone within minutes,at any time of the day or night on any day of the year means that I can solve my clients' problems quickly and easily. Finally, the speed with which I can set up web hosting and email accounts, as well as install content management systems like WordPress, makes the admin side of my job much easier. For me, this is precisely the level of management I need, as I am usually busy providing other services to my clients that are not necessarily related to website hosting or email accounts. ### 40. Best hosting service around. **Rating:** 5.0/5.0 stars **Reviewed by:** Rob R. | Marketing Director, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2019 **What do you like best about Liquid Web?** Our last hosting company, Nexcess, over-charged us and billed for everything. The only way to get near reasonable pricing was to lock into a trouble, long-term contract with Nexcess, which the former company President, unfortunately signed-up for. When I tookover the reigns, one of my top objectives was to trim the IT budget while improving client suppot. As soon as the contract with Nexcess was over we did not monkey around. Instead, we worked with Angelo at Liquidweb.com to migrate our accounts. We are glad we switched. At the time, we had 70+ Drupal and 20+ Wordpress sites to move. It took nearly 3 months. In less than 1 year, two of my top five annual goals have been achieved, thanks to Liquidweb.com. Liquidweb is a breath of fresh air. Fair pricing, top-level customer support, and outside the box thinkers. **What do you dislike about Liquid Web?** Admin area a bit tricky to understand at first. That said, so far, we love them. Not much to complain about. **Recommendations to others considering Liquid Web:** It is a no brainer. You save money, get 24/7 support, billing is simple and predictable, and questions are answered quickly. **What problems is Liquid Web solving and how is that benefiting you?** Multiple client sites on one hosting platform, and liquidweb will respond to my clients without trying to steal them. Best of all they set-up each client and offer auto SSL certifiaction so we don't have to mess with 3rd party tools directly. ### 41. Customer service makes LW the best hosting company **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler W. | Founder, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2019 **What do you like best about Liquid Web?** We have 2 servers with LW and manage approx. 20 websites. I have a new issue needing advanced support at least once per month and I know that I can always count on their team to help me get out of a jam. They could probably be triple the the price of any other company and it would still be worth it for the service they provide. **What do you dislike about Liquid Web?** I honestly don't have anything that I dislike. I guess they could always be cheaper but I don't feel like I'm paying too much as it is. **Recommendations to others considering Liquid Web:** Stop frustrating yourself with other cheaper options. Pay the few bucks more and sign up with LW. They take the guess-work out of everything. **What problems is Liquid Web solving and how is that benefiting you?** I'm not an expert when it comes to servers or domains, but I know that with my experience and LW's customer support I can figure out pretty much any problem. ### 42. Best tech support around! **Rating:** 5.0/5.0 stars **Reviewed by:** Richard N. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2019 **What do you like best about Liquid Web?** I've been with Liquid Web about 4 years now, and their tech support can't be beat! I'm a developer, so I've had occasion to interact with 30+ hosting companies over the 12 years I've been in business, and these folks really know their stuff! I typically have the problem of knowing more than the person I'm trying to get to fix my issue, but that's not the case at Liquid Web! **What do you dislike about Liquid Web?** I can't really say there's anything that I dislike about LW. Maybe that they don't have SSO for people (like me) who need access to multiple accounts. A consolidated dashboard for access to everything I manage would be nice. **Recommendations to others considering Liquid Web:** If you need WHM/CPanel running on a fast Linux server, this is the hosting company for you. **What problems is Liquid Web solving and how is that benefiting you?** Their servers are fast, no surprise downtime (unless I got hacked, but that's not their fault), and they're always on hand to help however they can. ### 43. Reliable, fast and great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** James A. | Creativer Director / Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2019 **What do you like best about Liquid Web?** I've been with Liquidweb for a few years and the service, price and attention to detail is fantastic. No question is an issue, always very helpful and will above and beyond to help out if asked! The migration team are great as they will move over any site required from other hosting if you ask for free. They are also great at looking into small tweaks you may need if your not that confident at making server edits. When i first started i used the support team a lot which was a great resource. Over time i have learned from them and they always point you to help resources to learn more if you want. **What do you dislike about Liquid Web?** Nothing really. The service is honestly good and price accordingly. **Recommendations to others considering Liquid Web:** Compare prices however you'll find that the level of service provided out weights the slight increase in cost if any. **What problems is Liquid Web solving and how is that benefiting you?** Agency Hosting ### 44. Managed Hosting with Liquid Web is Incredible **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsay H. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2019 **What do you like best about Liquid Web?** Moving our managed hosting to Liquid Web was one of the best decisions we made last year. The performance is outstanding — our site speed went up by 50% just with the transition. More importantly, the Liquid Web support team goes above and beyond and is easily accessible. Thank you, Liquid Web! **What do you dislike about Liquid Web?** We haven't experienced any downsides to date. **What problems is Liquid Web solving and how is that benefiting you?** Moving to Liquid Web solved a time problem for Pathfinder SEO. We were spending too much time and money managing our own hosting at AWS. The move to managed hosting meant we could focus more energy on our marketing and business and less time on servers and infrastructure. ### 45. Don't shop anywhere else. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2019 **What do you like best about Liquid Web?** Liquid Web is great. I've been through many hosting providers and these guys help with thing other providers would say 'it's your job to know how to do this-we only host it'. One guy stayed on the phone with me for 2 hours when I switched from a Magento site to a Wordpress site. He made sure everything was how it should be. 10/10 will recommend. **What do you dislike about Liquid Web?** I do not dislike anything about them. They accommodate everything I ask them to. **Recommendations to others considering Liquid Web:** These guys have the best support team. Whenever you need anything, give them a call and they will walk you through what you need to do or do it for you. **What problems is Liquid Web solving and how is that benefiting you?** We had a lot of issues hosting Magento. Our site would always pop offline because another site on the same server would be using more traffic. This does not happen with LiquidWeb anymore. ### 46. Great people you can trust! **Rating:** 4.5/5.0 stars **Reviewed by:** Reinaldo Jr. N. | Managing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Liquid Web?** I trust Liquidweb as my provider of hosting and email for all of my clients. They are very responsive, transparent and I know someone is there to answer my questions 24 x 7. There is nothing more I can say other than keep up the great work Liquidweb! **What do you dislike about Liquid Web?** There is always room for growth. Not really a dislike because they are constantly pooling us for enhancements and working on them one by one. **Recommendations to others considering Liquid Web:** Just do it. These are honest people who care about serving you and helping you grow. **What problems is Liquid Web solving and how is that benefiting you?** Liquidweb provides me with hosting and email solutions that I can trust to put my clients on. All I have to do is focus on my code. ### 47. Flawless Web Hosting, Secure, Affordable! **Rating:** 5.0/5.0 stars **Reviewed by:** Leigh Ann L. | Publisher, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2019 **What do you like best about Liquid Web?** I've been a LiquidWeb customer since 2013 and have hosted dozens of sites on my Cloudserver. I would never consider moving to another web hosting company. The performance is virtually flawless and trouble-free, and any technical questions I have had are answered within minutes by a very friendly (and patient!) support staff. I can't recommend this company highly enough. **What do you dislike about Liquid Web?** I've never had any trouble with my Liquidweb server. None. Zip. Zero. **Recommendations to others considering Liquid Web:** I've been a LiquidWeb customer since 2013 and have hosted dozens of sites on my Cloudserver. I would never consider moving to another web hosting company. The performance is virtually flawless and trouble-free, and any technical questions I have had are answered within minutes by a very friendly (and patient!) support staff. I've never had any security issues. I can't recommend this company highly enough. **What problems is Liquid Web solving and how is that benefiting you?** Affordable hosting that NEVER lets me down. I spent almost 15 years moving from web host to web host, only to find my sites gone without notice as the company folded. Also, I've never experienced any security issues using Liquidweb. Highly recommended! ### 48. Best Investment In my business **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2019 **What do you like best about Liquid Web?** Amazing service, always there to help you, no matter the time of day. If they can't find the problem they will work until they do. Always professional and courteous. Go above and beyond. **What do you dislike about Liquid Web?** Their pricing is a bit more than other providers, but they more than makeup with it with their service. I've been with other providers and while they were 'cheaper' their service reflected it (if there was any 'service' at all) **Recommendations to others considering Liquid Web:** They are a bit more of an investment compared to some other hosting services, but their service is second to none. They offer 24/7 support, even on holidays, and are available immediately to solve the problem, no need to email, or wait, or troubleshoot yourself. They're excellent, and worth the additional investment, to have that level of support. **What problems is Liquid Web solving and how is that benefiting you?** No downtime, they've solved WordPress glitches, plugin problems, and helped me troubleshoot why certain things weren't working during the middle of a launch. ### 49. Hands down the BEST Hosting provider out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Alex H. | Member, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2019 **What do you like best about Liquid Web?** Web Hosting... There are many like them but this one is the keeper! The level of support they offer is unbelievable! REAL HUMANS in AMERICA! I have been doing business with Liquid Web for over 10 years. From dedicated windows servers to Linux they cover it all. These guys are the true professionals! **What do you dislike about Liquid Web?** There is nothing to dislike, when it comes to a high quality hosting company who offers real support by real people here in the USA! **Recommendations to others considering Liquid Web:** if you are looking for American Support who will help, look no further! **What problems is Liquid Web solving and how is that benefiting you?** They are more than just hosting company, they are a partner. They want to see you grow with them. Great support and resources. ### 50. Liquid Web is The Best web Hosting company our business has ever been with! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2019 **What do you like best about Liquid Web?** Liquid Web customer service with tech support is TOP KNOTCH everything they do is TOP QUALITY. We have a managed VPS and the knowledge and management are OFF THE CHARTS! **What do you dislike about Liquid Web?** We have no complaints what so ever. I truly hope they do not sell Liquid Web off to some big conglomerate that will destroy and gut out this company peace meal it etc. and turn it into CRAP! **Recommendations to others considering Liquid Web:** Absolutely hands down they are the best hosting company I have ever been with! **What problems is Liquid Web solving and how is that benefiting you?** I have a long list of issues they have solved for us, their security services and knowledge from their tech support is TOP KNOTCH ATHEY ARE JONNY ON THE SPOT WHEN IT COME TO US HAVING ANY ISSUES with any of our live websites or our domains Liquid Web's Technicians solve it ASAP! We are thrilled that we moved for a solid out piece mailed, a piece of CRAP company like BlueHost to Liquid Web! When you have horrible experiences with horrible customer service and tech support that is nill such as we experienced with BuleHost you thank your lucky stars that companies like Liquid Web exist for small businesses like us! ## Liquid Web Discussions - [Who owns Liquid Web?](https://www.g2.com/discussions/who-owns-liquid-web) - 1 comment - [View Liquid Web pricing details and edition comparison](https://www.g2.com/products/liquid-web-2024-07-24/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-07+19%3A27%3A42+-0500&secure%5Bsession_id%5D=491eb8ff-1d4d-461b-8c3a-b2f550e040df&secure%5Btoken%5D=513d65ebda8dc8a83338d84ba0c2975017be9274ecfea3cda036daada03c8627&format=llm_user) ## Liquid Web Features **Set Up** - Customization - Ease of Installation - Speed **Performance - Cloud Web Hosting** - Caching - Intuitive Control Panel - Opering System - Server Redundancy **Security - Cloud Application Hosting** - Data Protection - Data Backup - Disaster Recovery **Agentic AI - Virtual Private Servers (VPS)** - Autonomous Task Execution - Adaptive Learning - Decision Making **Hosting Management** - Storage Limits - Bandwidth Allowance - Email Hosting - Control Panel Integration - CMS Support - Web Framework Support - E-Commerce Integration - File Management - Database Support - Security Tools **Security** - Secure Socket Layer (SSL) Certificate Provision - Data Backup and Restoration - DDoS Protection - Malware Protection **Support - Cloud Web Hosting** - Free SSL - Auto-scaling - Flexible Pricing - Cloud Web Hosting - Support **Performance - Cloud Application Hosting** - Centralized Workspace - Server Uptime - Collaboration **Support** - Domain and Sub-Domain Support - Technical Support - Hardware Support **Security - Cloud Web Hosting** - Compliance and Certifications - Backup - Data Security **Support - Cloud Application Hosting** - IT Support - Flexible Pricing - Scalability **Application support - Cloud Application Hosting** - Sage Hosting - Tax Hosting - Game Servers - Quickbooks Hosting ## Top Liquid Web Alternatives - [Cloudways](https://www.g2.com/products/cloudways/reviews) - 4.7/5.0 (1,107 reviews) - [Hostwinds](https://www.g2.com/products/hostwinds/reviews) - 4.9/5.0 (419 reviews) - [Kinsta](https://www.g2.com/products/kinsta/reviews) - 4.8/5.0 (1,437 reviews)