G2

Jason W.

CFO

Mid-Market (51-1000 emp.)

3/1/2022

"Great Implementation"

5/5

What do you like best about Limelight?

Customer service and care. All implementations come with challenges, staffing changes, scope hiccups, etc. The client team at LL were proactive, engaged with our project manager what felt like daily, and the project felt on track the entire time. There were challenges but no surprises, and all the challenges came with solutions. Team was great, solution was great, very happy with the relationship thus far. Review collected by and hosted on G2.com.

What do you dislike about Limelight?

Every tech company on the planet right now is dealing with churn and staffing challenges; our project had a bit of that initially, but LL were quick to do knowledge transfer and make the transitions pretty seamless. Review collected by and hosted on G2.com.

What problems is Limelight solving and how is that benefiting you?

As a ridiculously rapidly growing organization, we've got some pretty big challenges with robust enough reporting to make decisions quickly. We've had 5x growth over the past 3 years, and we've gotten too big to manage without good reporting. Speed and quality of managerial decision making is our challenge, good reporting and data are the solutions we're pursuing. We just went live last week, so early on the impact assessment, but the budget GENERATION process is being called "a completely different ballpark" from the solution we were using previously. Review collected by and hosted on G2.com.