G2

Verified User in Staffing and Recruiting

Small-Business (50 or fewer emp.)

10/17/2024

"Daily Human Resources Tasks"

5/5

What do you like best about LightWork Software?

Ease of Use

LightWork’s platform is designed with user-friendly navigation, making it simple for employees to submit appraisals, goals, and journals to their managers. Most users find the interface intuitive, allowing for a smooth process when filling out performance reviews or submitting goals. However, some users have mentioned that the layout can feel slightly cluttered, especially when using advanced features, but overall, it provides a positive experience.

Ease of Implementation

LightWork offers relatively straightforward implementation, especially for small to medium-sized companies. The setup process is well-documented, and the vendor provides helpful onboarding resources. However, some users have noted that depending on the complexity of the existing systems and integrations, initial configuration may take some time.

Customer Support

LightWork’s customer support team is highly rated for their responsiveness and willingness to assist during both the onboarding phase and ongoing use.

Frequency of Use

Due to its core features—like appraisals, goals submission, and recruiting tools—LightWork tends to be used frequently throughout the year, particularly during appraisal cycles and hiring phases.

Number of Features

LightWork offers a robust set of features, including performance management, recruitment, onboarding, and advanced analytics through LightWork Analytics. These features make it a comprehensive solution for HR teams looking to centralize their processes.

Ease of Integration

LightWork provides solid integration capabilities, particularly with common HR and payroll systems. LightWork Analytics, in particular, allows for the aggregation of data from multiple software tools, enabling deeper insights. Review collected by and hosted on G2.com.

What do you dislike about LightWork Software?

integrations with more niche or customized systems may require additional setup and technical support.

depending on the complexity of the existing systems and integrations, initial configuration may take some time. Review collected by and hosted on G2.com.

What problems is LightWork Software solving and how is that benefiting you?

LightWork Software is solving the challenge of streamlining performance management, goal tracking, and employee appraisals by providing an easy-to-use platform for submitting and approving these processes. This benefits us by reducing manual paperwork, ensuring timely performance reviews, and enhancing communication between employees and managers. Review collected by and hosted on G2.com.