G2

Verified User in Chemicals

Enterprise (> 1000 emp.)

10/12/2021

"One stop shop for all Market Intelligence needs"

5/5

What do you like best about LexisNexis Nexis Newsdesk?

There are many features that I love about the Newsdesk, which I have been using for the last year.

Accessibility of a large number of free and paid sources (If not available, we can also request the team to add the sources)

User-friendly interface,

Great algorithm for harvesting the articles,

the flexibility of using the search strings, and

Finally, great people who can customer support on a timely basis. Review collected by and hosted on G2.com.

What do you dislike about LexisNexis Nexis Newsdesk?

Couple of things that Newsdesk can improve on:

1. Tool has to categorize the country name depending on the context of the article. Eg: If the article is talking about Economic reforms in India and the article is published in ICIS. The tool mentions the source country of the article which is either London or Singapore. However, the article supposed to be categorized under India.

2. The tool should provided an option to eliminate the images from articles. Review collected by and hosted on G2.com.

Recommendations to others considering LexisNexis Nexis Newsdesk:

Check for the business requirements about the market monitoring, competitor intelligence, and industry updates before talking to the Newsdesk team. Based on your needs, the Newsdesk team provided amazing support. Review collected by and hosted on G2.com.

What problems is LexisNexis Nexis Newsdesk solving and how is that benefiting you?

Reducing manual effort of searching various sources

Increasing the automation in the process

Timely content to the business to understand the market situation Review collected by and hosted on G2.com.

Response from Jennifer Hutchison of Nexis Newsdesk

edit

Thank you so much for your review! The Newsdesk team works hard to make our customers happy and they will love to hear your comments.

Thanks for raising the tagging comment. Newsdesk does categorize both by source location (in this case ICIS is a UK source) and by locations mentioned (in this case India). In fact, our technology will even tag an article with India as a location if it isn’t explicitly mentioned (i.e. mentions Mumbai). This functionality may be a little hidden. We’d love the opportunity to take you through how it works and learn how we can improve the visibility of this in the product.

We also are noting your request to remove images from articles and are interested to learn more. If you would be willing to discuss your needs further with our product team, please reach out to us at our team’s monitored inbox lng-rdunexissolutions@relx.com.