G2

Dan S.

Senior Creative Strategist & Copywriter

Small-Business (50 or fewer emp.)

10/28/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Lexi Is a Game-Changer"

5/5

What do you like best about Lexi AI?

Lexi is an absolute game changer. Traditionally, I’ve been very reluctant to work with local businesses because of the breakdowns in their sales process. They don’t have speed to lead. When it comes to their missed calls, they don’t follow up properly with the prospects. And they don’t focus nearly enough on bringing back old customers.

Adding Lexi to my offering has completely changed that, because now once I plug it into their business, it can do the following:

Answer every inbound call right away, so they stop losing sales to voicemail.

Follow up with prospects automatically, so nobody on their team has to remember who to chase.

Connect to their QuickBooks and CRM and find the easy revenue, like past customers who are due a check-in.

And that’s just to name a few.

Plus super easy to use and get started. Nobody needs to be a tech wizard or hire someone just to manage it. Review collected by and hosted on G2.com.

What do you dislike about Lexi AI?

For Lexi to work, you need to understand your own business. The better information you can give Lexi, the better it works. If an owner can’t clearly explain what they sell, what it costs, and what their customers usually ask, Lexi can’t either. Review collected by and hosted on G2.com.

What problems is Lexi AI solving and how is that benefiting you?

Lexi solves the follow-up problem most local businesses have. New inquiries don’t get a fast response, calls get missed, and old customers never hear from them again. Those are leads and customers they already paid to get, and they’re walking out the door.

For me, the big benefit is where it lets me start. Lexi goes straight to the easiest opportunities in a business, the missed calls and the old customers they were sitting on the whole time. Going after those first gives every new client the best shot at an early win, and a client who sees results early is a lot easier to keep. Review collected by and hosted on G2.com.