--- title: Funnel Leasing Reviews meta_title: 'Funnel Leasing Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 261 reviews by the users' company size, role or industry to find out how Funnel Leasing works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 261 scale: '5' date_modified: '2026-07-17' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Funnel Leasing Reviews **Vendor:** Funnel Leasing **Category:** [Real Estate CRM Software](https://www.g2.com/categories/real-estate-crm) **Average Rating:** 4.3/5.0 **Total Reviews:** 261 ## About Funnel Leasing Funnel provides a win for three vital groups: operators looking to reduce costs and improve efficiencies; stretched-thin onsite teams who demand a better long-term career; and renters who deserve a better customer experience. Funnel’s proven agentic AI CRM platform is the enterprise-grade solution industry leaders trust to deliver a streamlined, consistent, and connected experience from first inquiry through years of renewals, while simultaneously saving operators quantifiable money through the operational flexibility only a renter-centric® platform can provide. We call it Renter Management Software; our clients call it the new operating model. ## Funnel Leasing Pros & Cons **What users like:** - Users appreciate the **centralized communication** of Funnel Leasing, which enhances collaboration and clarity among staff members. (1 reviews) - Users value the **centralized communication** in Funnel Leasing, enhancing collaboration and clarity in team interactions. (1 reviews) - Users value the **centralized communication** of Funnel Leasing, enhancing collaboration and clarity in multi-person office settings. (1 reviews) - Users value the **centralized text messaging** feature that enhances communication and collaboration in a multi-person office. (1 reviews) ## Funnel Leasing Reviews ### 1. AI Automation That Lets Leasing Consultants Focus on the Customer Journey **Rating:** 5.0/5.0 stars **Reviewed by:** Heather J. | Director of Training, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Funnel Leasing?** Funnel helps Leasing Consultants focus on what's really important - the customer experience/journey. With the AI features and automated tasks, it takes care of the mundane items so the Leasing Consultants can focus on providing better phone and face to face conversations. They can spend ore quality time with their prospects while Funnel is working to follow up with their other prospects. **What do you dislike about Funnel Leasing?** It's hard for me to pick something because I really enjoy using Funnel, but the only thing I can think of is the lack of seamless integration with 3rd party software. For example, we currently use the IDV product and I wish everything could be handled all in Funnel with the workflow instead of having our teams also go into Plaid. Plaid is NOT user friendly at all so it's a struggle to work with a platform that is so user friendly (Funnel), but then need to switch to something that isn't to accomplish a task. I wish our users didn't have to leave Funnel at all. **What problems is Funnel Leasing solving and how is that benefiting you?** The main business problem it solves for us, and the reason that we switched to Funnel, is centralized-type guest cards. We have numerous sister communities that share the same leasing teams so it was a struggle for our Leasing Consultants to manage multiple guest cards for the same prospect. Our teams love that they can see all activity about a prospect in one place and can do one follow up, but include information about multiple communities. It's a huge time saver for them, not to mention much easier. ### 2. Funnel Leasing Evolves With Us: Intuitive Workflows, Robust Reporting, and AI Innovation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Funnel Leasing?** What I like best about Funnel Leasing is how willing their team has been to grow and evolve the platform alongside our business. As our company has continued its centralization journey and introduced new operational roles, Funnel has worked hand-in-hand with us to customize workflows, permissions, and processes that support those changes. The platform is intuitive for our onsite teams, while our corporate team relies heavily on the robust reporting and analytics to make informed decisions. One of the biggest benefits has been Funnel's commitment to innovation. New AI-powered features are continuously being introduced and refined, helping us streamline operations, improve leasing performance, and create a better experience for both our teams and prospects. They have also made it easy to integrate with other platforms and adapt to evolving business needs, helping us navigate organizational changes with minimal friction. **What do you dislike about Funnel Leasing?** One area for improvement is platform performance, as certain pages and reports can occasionally be slow to load. Additionally, while the reporting capabilities are very comprehensive and provide access to a significant amount of valuable data, the sheer volume of information can sometimes feel overwhelming. It can take time to identify the right report or locate the specific insights you're looking for. Continued enhancements to report organization, search functionality, and data navigation would make an already powerful reporting suite even more user-friendly. **What problems is Funnel Leasing solving and how is that benefiting you?** Funnel Leasing has helped us centralize our leasing operations, giving us greater visibility into performance across our portfolio and enabling more data-driven decision-making. The platform allows us to identify our top-performing team members so we can recognize their success, share best practices, and support their continued growth. It also provides valuable insights into which lead sources are generating the best results, helping us allocate marketing dollars more effectively and improve overall leasing performance. By bringing reporting, prospect management, and performance metrics into one platform, Funnel has helped us operate more efficiently while improving accountability and visibility across our organization. ### 3. An Essential Tool for Leasing & Marketing Success **Rating:** 5.0/5.0 stars **Reviewed by:** Jocelyn S. | Regional Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Funnel Leasing?** What I like best about Funnel is the visibility it gives us into our entire leasing process. As someone who trains property managers and supports multiple communities, I can quickly see where our leads are coming from, how they're progressing through the leasing funnel, and where opportunities exist to improve conversion rates. The marketing attribution reporting has been especially valuable because it helps us evaluate our advertising spend and make data-driven decisions instead of guessing which sources are performing. I also appreciate how easy it is to identify unassigned leads, coach onsite teams, and hold everyone accountable for follow-up. Overall, Funnel has become an essential tool for both our leasing and marketing teams. It provides the insights we need to improve performance while remaining easy for our onsite teams to use every day. **What do you dislike about Funnel Leasing?** There isn't much to dislike, but I'd love to see more flexibility in customizing reports and dashboards at the portfolio level. As a corporate user, having additional filtering and reporting options would make it even easier to analyze trends across multiple communities. I'd also like to see more proactive alerts for items like unassigned leads or follow-up opportunities. That said, the Funnel team is very receptive to feedback and continues to improve the platform with new features and enhancements. **What problems is Funnel Leasing solving and how is that benefiting you?** Funnel has helped us centralize our lead management and gives us complete visibility into the leasing process from the first inquiry to a signed lease. Before using Funnel, it was much more difficult to identify where leads were coming from, monitor follow-up, and measure the effectiveness of our marketing efforts. The platform allows us to track conversion rates, identify opportunities for coaching, and hold our onsite teams accountable for timely lead follow-up. It has also helped us make better marketing decisions by showing which advertising sources are generating the best results, allowing us to invest our budget more effectively. From a corporate perspective, Funnel has become an invaluable tool for training, reporting, and improving operational performance across our portfolio. ### 4. High-Quality Product with Continuous Improvements and Valuable Add-Onss **Rating:** 5.0/5.0 stars **Reviewed by:** Alex N. | VP, Leasing & Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Funnel Leasing?** Their motivation to continue to improve the product, hear partner feedback, develop new add-ons of the product and generally, the overall quality of the product. **What do you dislike about Funnel Leasing?** some limitations in what we can control or edit on our side (partner side) vs. what needs to be changed by the Funnel team on the back-end **What problems is Funnel Leasing solving and how is that benefiting you?** streamlining communication into a single platform with action items for the teams. Syndication of listings into various outlets from a single source. Automation and AI agent supports prompt responses and reduces team's workload. Useful, yet a bit slow at times, reporting dashboard with insightful information. ### 5. Efficient CRM with Room for Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Alexandra G. | Community Manager, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Funnel Leasing?** I like the reporting feature in Funnel Leasing because it helps us see where our teams need improvement. It allows us to identify how many calls are picked up, what the response time is, and whether follow-ups are being completed within a timely manner. It's helpful for ensuring that communication is regular and effective. **What do you dislike about Funnel Leasing?** The integration with Intrada was challenging, and we still have hiccups where data from one property will show up at another property and vice versa. The other item would be generating quotes. They do not work all of the time. The initial setup was very challenging. **What problems is Funnel Leasing solving and how is that benefiting you?** I use Funnel Leasing as a CRM platform to track calls and communication. It automates initial follow-ups, prompts team follow-ups, and ensures regular communication, especially helpful during busy office times. ### 6. Wonderful, Attentive Support and an Ever-Improving Funnel Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Funnel Leasing?** The people who work there. Our reps have been wonderful and attentive I love working with them and the support they provide us. The interface was confusing when I first began using it but the constant improvements along with how easy it is to learn and navigate have been made my experience with Funnel a good one. **What do you dislike about Funnel Leasing?** I wish there was a tips and tricks guide book from a corporate side. I know there is a site one but from a corporate level it would be so helpful for training and onboarding. Additionally, a connection to Voyager 8 to sync fees. **What problems is Funnel Leasing solving and how is that benefiting you?** It was already being implemented when I joined my team! ### 7. Funnel Leasing: Efficient CRM with Powerful Automations, Hindered by Integration Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Funnel Leasing?** I like the editability of Funnel Leasing, especially the ability to create automations based on nearly every trigger which is very convenient. Funnel Leasing also offers a user-friendly interface that is easy for our teams to grasp. The AI and automation tools streamline communication and save time for our onsite and centralized teams. Additionally, the integration with Engrain works well, enhancing our workflow. **What do you dislike about Funnel Leasing?** The integrations with our PMS are not 1:1, so this causes a lot of double work for our teams. **What problems is Funnel Leasing solving and how is that benefiting you?** Funnel Leasing streamlines communication with automations and AI, saving time for our teams. I appreciate its user-friendly interface and flexible automation triggers. However, the PMS integration causes redundant work. ### 8. Funnel Leasing’s Virtual Leasing Assistant Makes Lead Nurturing Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Chana F. | Community Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Funnel Leasing?** Funnel Leasing has been helpful for nurturing leads with the Virtual Leasing Assistant, providing instant responses, ongoing lead nurturing, and tour scheduling. Our integration with Funnel has also allowed our onsite teams to spend more time focusing on prospects and residents. **What do you dislike about Funnel Leasing?** We haven’t experienced any downsides with Funnel so far. **What problems is Funnel Leasing solving and how is that benefiting you?** Funnel has helped with slow and inconsistent lead response and nurturing by reducing manual processes and creating a better renter experience. ### 9. Efficient Lead Management with Centralized Renter Data **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Funnel Leasing?** I like how Funnel Leasing keeps all renter information in one location, allowing me to communicate from one program. It solves the problem of not having to switch between products to manage leads, which is really convenient for lead management. **What do you dislike about Funnel Leasing?** lack of self service functionality **What problems is Funnel Leasing solving and how is that benefiting you?** Funnel Leasing keeps all renter information in one place, allowing me to manage leads without switching between products. ### 10. A Semaless software for leasing professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Carisa J. | Property manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Funnel Leasing?** It makes the leasing follow-up seamless. **What do you dislike about Funnel Leasing?** Glitches in software sometimes take a while to get fixed. **What problems is Funnel Leasing solving and how is that benefiting you?** Funnel has been improving the Yardi integration over the last few months making the application process easier. ## Funnel Leasing Discussions - [Why isn't this program more geared to helping the USER to organize data to make follow ups easier not redundant?](https://www.g2.com/discussions/45188-why-isn-t-this-program-more-geared-to-helping-the-user-to-organize-data-to-make-follow-ups-easier-not-redundant) - 1 comment, 1 upvote - [Is there a way that I can call people back from Leasehawk tabs?](https://www.g2.com/discussions/27196-is-there-a-way-that-i-can-call-people-back-from-leasehawk-tabs) - 2 comments, 1 upvote - [What's the best way to avoid creating duplicate guest cards with someone with multiple phone numbers](https://www.g2.com/discussions/33150-what-s-the-best-way-to-avoid-creating-duplicate-guest-cards-with-someone-with-multiple-phone-numbers) - 1 comment - [What is the best way to get a better score and also how can we upload pictures in our emails?](https://www.g2.com/discussions/27496-what-is-the-best-way-to-get-a-better-score-and-also-how-can-we-upload-pictures-in-our-emails) - 2 comments - [View Funnel Leasing pricing details and edition comparison](https://www.g2.com/products/funnel-leasing/reviews/funnel-leasing-review-4648223?section=pricing&secure%5Bexpires_at%5D=2026-07-19+14%3A39%3A45+-0500&secure%5Bsession_id%5D=7bd885ce-1f1d-43f3-b385-6bd894dde6f1&secure%5Btoken%5D=f11d04136542f828bdd3518937a440dbe4aa43b2c5b40e138d4828913a638ae6&format=llm_user) ## Funnel Leasing Integrations - [Entrata](https://www.g2.com/products/entrata/reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) ## Funnel Leasing Features **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Lease Templates - Document Management **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Client Management** - Lead Scoring - Contact Management - Lead Generation **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Data** - Reliability - Data Security **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Building Operations** - Maintenance Service Requests - Service Portals - Building Announcements - Resource Reservations **Task Management** - Marketing Automation - Document Management - Third-Party Integration **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Context Management - Customizability **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Platform Features** - Contact & Account Management - Opportunity & Pipeline Management - Task / Activity Management - Listing Management - Email Marketing - Lead Management - Dashboards **Accounting** - Online Payment - Dashboards **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Learning** - User Interaction Learning - Error Learning **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Amenity Management - Listing Syndication **Content Generation** - Creativity - Content Accuracy **Agentic AI - Real Estate CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Natural Language Interaction - Decision Making **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls ## Top Funnel Leasing Alternatives - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,021 reviews) - [Entrata](https://www.g2.com/products/entrata/reviews) - 4.6/5.0 (803 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (12,624 reviews)