# Learning Pool - Platform Reviews **Vendor:** Learning Pool **Category:** [Learning Experience Platforms (LXP)](https://www.g2.com/categories/learning-experience-platforms-lxp) **Average Rating:** 4.4/5.0 **Total Reviews:** 156 ## About Learning Pool - Platform Learning Pool creates learning experiences that deliver extraordinary outcomes for workplaces investing in the performance and skills of their people. Supporting thousands of businesses investing in learning experiences for their global learners, Learning Pool’s innovative AI learning platforms and skills solutions, combine integrated technology and adaptive content to produce actionable insight on every learner’s performance. Its world-class customer experience makes sure clients can harness its unique ability to produce a highly skilled workforce, new competitive advantages, and an organization prepared for whatever the future might bring. Wherever you find ambitious workplaces investing in their people, you’ll find Learning Pool. ## Learning Pool - Platform Pros & Cons **What users like:** - Users appreciate the **ease of use** of Learning Pool - Platform, facilitating seamless onboarding and navigation for all. (22 reviews) - Users appreciate the **great customer support** of Learning Pool - Platform, ensuring quick assistance and effective troubleshooting. (18 reviews) - Users appreciate the **user-friendly design** of the Learning Pool - Platform, enhancing onboarding and engagement for learners. (14 reviews) - Users value the **exceptional support and flexibility** of Learning Pool, enhancing their learning experience significantly. (13 reviews) - Users value the **easy customization** of Learning Pool - Platform, enabling effective adaptation to specific training needs. (12 reviews) - Users highly value the **customizability** of Learning Pool, allowing tailored learning experiences that align with business goals. (10 reviews) - Responsive Support (10 reviews) - Feature Diversity (9 reviews) - Users rave about the **excellent support** from Learning Pool, making their learning experience seamless and efficient. (8 reviews) - Quick Support (8 reviews) **What users dislike:** - Users find **limited customization** options hinder flexibility in reporting and layout within the Learning Pool Platform. (9 reviews) - Users find the **limited functionality** of Learning Pool restricts efficiency and requires unnecessary workarounds for simple tasks. (8 reviews) - Users report **feature issues** with Learning Pool, including bugs, outdated experience, and poor integration with other systems. (7 reviews) - Users find the **reporting tools inadequate** , complicating data tracking and reducing trust in analytics. (6 reviews) - Users find the **limited functionality** of Learning Pool - Platform affects usability and program management, with missing features. (6 reviews) - Users find the **reporting process tricky** , which complicates their overall experience with Learning Pool - Platform. (6 reviews) - User Experience (6 reviews) - Integration Issues (5 reviews) - Users find the **steep learning curve** of Learning Pool challenging, complicating setup and workflow customization. (5 reviews) - Difficult Setup (4 reviews) ## Learning Pool - Platform Reviews ### 1. Flexible Platform with Great Support, Future Concerns **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2022 **What do you like best about Learning Pool - Platform?** I like Learning Pool - Platform for its good off-the-shelf content that's easy to adapt. The style and format are easy to use, and the best part is I can make edits in-house. I also appreciate that the customer team is very friendly. Moreover, I preferred Learning Pool over the previous product because it has a more modern look and feel. The initial setup was pretty easy too. **What do you dislike about Learning Pool - Platform?** They've recently announced plans to move to a new platform for hosting the courses, so we're a bit apprehensive about how this will work as it sounds like we'll need to rebuild our courses. We use Adapt and receive licenses as part of our contract with Learning Pool. It is through Adapt that we are able to edit our courses, but this is also the platform Learning Pool will be moving away from. **What problems is Learning Pool - Platform solving and how is that benefiting you?** Learning Pool - Platform offers off-the-shelf content that we can tailor with our branding and policies. The style is easy to use, and we can make edits in-house, which is efficient for our training needs. ### 2. Great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Chris C. | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2023 **What do you like best about Learning Pool - Platform?** Their Customer support team is fantastic. If we have a problem with Adapt or our LMS, we can call and receive instant support to resolve any issues or questions we may have. We've got a good relationship with our account manager Martine and previous AM Brian. We have worked closely with Maeve (huge shout out) to really take our current LMS to the next level, improving our UX for our leaners and reporting functionality for our senior leaders. **What do you dislike about Learning Pool - Platform?** I can't say there is anything that we dislike about Learning Pool. Previously, we didn't have much in the way of communications from our account manager, but this relationship has been hugely improved with new account managers and we get regular updates, catch ups and site audits to ensure we're getting the most from our platform and the LP offering. **What problems is Learning Pool - Platform solving and how is that benefiting you?** Since I've joined the business, I've noticed that it has since been a real challenge to get learners completing their mandatory compliance modules, and very difficult for senior leaders to get access to data in order to back this up. This has been resolved through training workshops and 1 to 1 support, as well as new ways of delivering engaging content built directly into the platform. ### 3. A solid platform, if a little dated **Rating:** 3.0/5.0 stars **Reviewed by:** Samuel D. | IT Trainer, Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Learning Pool - Platform?** The customisations that are possible and the theming and branding capabilities work very well for us. We have complete control over who sees what and this is incredibly important. Learning Pool's customer support helps take away the common "password reset" types of queries from us, and we find that our learners keep coming back to the platform. The LMS is capable of being very easy to use, as long as you put the time in to set it up properly. **What do you dislike about Learning Pool - Platform?** Being built on Moodle and Totara, the experience feels a little dated, and the user experience suffers sometimes as a result. You often have to work very very hard from an administrative/design perspective to achieve what you want. It also doesn't integrate very well with our other systems, and we found the implementation process to be a bit rocky, where we were promised things during the sales process that it then turned out the LMS couldn't do. **What problems is Learning Pool - Platform solving and how is that benefiting you?** Having a reliable platform that our learners can trust is making a big difference in our organisation. Reporting within the LMS is very powerful, and there are a number of tools giving visibility of a team's performance for our managers, and this works really well. The induction programs we have created within the LMS have received very good feedback, although development of these programs was a touch repetitive! All in all, the LMS is solving a business need, and has proven itself to be reliable and trustworthy. We just wish there was a bit more investment in the system, as it seems a lot of resource has been allocated to the LXP, and we're in danger of being left behind. ### 4. The simplicity for a beginner, the complexity for an expert **Rating:** 4.5/5.0 stars **Reviewed by:** Craig M. | Lead Digital Learning Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2022 **What do you like best about Learning Pool - Platform?** Learning Pool provides a wealth of tools to really bring your learning vision to life, supported by a team that really cares about the product and your experience with it. The system is simple and elegant and easy to get started with, whilst giving you some very complex tools so that you can continue to delve deeper and increase results over time. **What do you dislike about Learning Pool - Platform?** The tools themselves are fantastic individually but sometimes they feel a little separate and not like a cohesive set. Having a Learning Pool launcher for clients where you click on one site and can see all the tools you have purchased together in one space would serve as a reminder of everything you have at your disposal and it would feel less like you are moving from site to site independently to achieve the final result. **What problems is Learning Pool - Platform solving and how is that benefiting you?** Learning Pool are able to make learning a modern experience for the learners whilst providing rich insight and detail for the Administrator and key influencers. Having an engaged group of learners that are providing you will useful data is helping us to revolutionise our training at a very fast pace. ### 5. It does exactly what it needs to **Rating:** 5.0/5.0 stars **Reviewed by:** jane A. | B, Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2022 **What do you like best about Learning Pool - Platform?** I have used Stream extensively since it was first developed and have introduced it to my current organisation. It has help[ed us to create award winning blended learning offerings to our clients that consistently get incredibly high satisfaction ratings from our participants. It is easy to use and incredibly flexible allowing us to adapt and evolve our online learning elements. Having reviewed many other providers the key difference is the interactivity between the participants on the course, creating social learning. The social learning element makes the online more akin to a classroom environment which increases the stickiness of the learning, and therefore the effectiveness of the programme. **What do you dislike about Learning Pool - Platform?** There is little to dislike although I would love to see some enhanced reporting functionality particularly when using child organisations **What problems is Learning Pool - Platform solving and how is that benefiting you?** It creates a learning platform that evolves as we do to support our clients that is easy to use both for participants and our internal admin. It is flexible and adapts as we grow ### 6. Effortless Multilingual Training Platform with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Kirstie C. | International Sales Academy Senior Manager **Reviewed Date:** November 13, 2025 **What do you like best about Learning Pool - Platform?** I love the Learning Pool - Platform for its ease of use and the capability to curate all types of learning resources in a course, which goes beyond just SCORM packages. The platform's integration with other Learning Pool products like the Learning Record Store, Automation, Events Management, and Analytics is remarkable. I appreciate its ability to deliver single multilingual courses in 22 languages, catering to colleagues and customers globally. The Automation feature stands out by simplifying communication across these languages using a single workflow. Additionally, the transition from HT2Labs to Learning Pool has been smooth, offering more features while maintaining familiar contacts. The platform's easy setup and robust support in the initial stages were crucial for my training team, which was more accustomed to traditional training methods, to adapt quickly to the new digital training environment. Overall, the platform effectively supports sales development for our Sales Academies, both internal and external. **What do you dislike about Learning Pool - Platform?** I have been working with Learning Pool - Platform for some time and the only problems I encounter are occasional system bugs, usually linked to new updates or advanced features. **What problems is Learning Pool - Platform solving and how is that benefiting you?** I use the Learning Pool Platform to deliver multilingual courses seamlessly across the globe, enhancing sales development. Its automation and ease of use simplify communication in 22 languages, integrating well with tools like Salesforce for an efficient workflow. ### 7. WS Review of LP & LMS **Rating:** 4.5/5.0 stars **Reviewed by:** Furqan Z. | L&D Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Learning Pool - Platform?** 1- Customer support. This is a crucial reason why we remain with LP over other LMS providers. The customer support team for technical issues are incredibly responsive, often response received within the same day. They assist with technical issues and difficulties promptly and are knowledgeable. Umar and Aasum are also fab, understanding our requirements, what we need and organisational position. Quarterly reviews are very much appreciated as well as newsletters. 2- The course catalogue is comprehensive and meets regulatory and compliance needs 3- Easy to add courses to the LMS, and also customise / tailor own **What do you dislike about Learning Pool - Platform?** the UI of the platform isnt great, could do with more customisability, as currently restricted in what we can design. We are however exploring LXP which is a significant step change and overcomes this challenge, though I do still think LP should invest in the LMS too. The Totara system does not allow certification refresher to change - effects only applied going forward rathe retrospective necessitating RPL and recreating certificate **What problems is Learning Pool - Platform solving and how is that benefiting you?** Meeting CQC Compliance requirements and allowing workforce to be trained effectively, efficiently and on time ### 8. Best in the business **Rating:** 5.0/5.0 stars **Reviewed by:** rachel d. | Talent Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Learning Pool - Platform?** Whe I started in Oxygen, I had 6 months to find and launch a learning platform. Learning pool was the only option for us. The implementation was quick, the team were excellent on the project side. The integration into our business was seamless and its now a huge part of our everyday organisation. I love the team at learning pool - they are all supportive and helped us achieve the goal of launching our training platform quickly, efficiently and successfully. The software is both efficient and easy to use for users and learners. **What do you dislike about Learning Pool - Platform?** The reporting is trickier than it should be. **What problems is Learning Pool - Platform solving and how is that benefiting you?** The previous system they used for 'training compliance' was a system with long boring documentation which people had to read and sign. Essentially these were H&S documents that were long winded and not training at all. We now have an excellent system that houses interactive training for everyone in our organisation. Its slick features not only look good but its really easy to get training out there to the masses in quick real time. **Official Response from Seanan Heaney:** > Thank you Rachel for your review! I am glad the integration was seamless for your team and you are using Learning Pool on a daily basis, and delighted to hear our team have helped you achieve your goals. ### 9. Partnering with Learning Pool for Success **Rating:** 5.0/5.0 stars **Reviewed by:** Stella H. | Senior Learning & OD Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Learning Pool - Platform?** We’ve now upgraded to their LXP, and it’s taken our learning experience to the next level. The platform feels personal and purposeful, giving us tools to tailor learning, track skills, and connect it directly to our business goals. The Skills Builder and analytics features have been game changers, helping us identify needs in real time and measure real impact.Their team continues to be responsive, flexible, and genuinely committed to our success. Learning Pool doesn’t just provide a platform, they partner with us to help our people be performance-ready, now and in the future. **What do you dislike about Learning Pool - Platform?** Honestly, there’s nothing I’d flag as an issue. The platform is a dream to work with, reliable, intuitive, and meets our needs. The team are attentive and always provide practical, well-thought-out solutions. **What problems is Learning Pool - Platform solving and how is that benefiting you?** Learning Pool’s platform is helping us solve several key challenges. It’s brought all our learning into one place, making it easier for people to find, complete, and revisit training when they need it. The personalisation features mean our staff see content that’s relevant to their roles and development goals, which keeps engagement high. Skills Builder is helping us identify current skills and gaps so we can plan future development more effectively, while the analytics give us real-time insight into progress and impact without the need for manual data work. Automation also saves time by delivering the right messages and reminders at the right time. Overall, it’s streamlined our processes, improved learner experience, and given us better evidence of the difference our training is making. ### 10. Our central learning hub! **Rating:** 4.5/5.0 stars **Reviewed by:** Micaela L. | Learning Systems Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Learning Pool - Platform?** The support portal and the learning academy are some of the standout features. It’s responsive, well-organized, and the team behind it is knowledgeable and quick to assist. This has made troubleshooting and learning about new features much easier. The overall platform is intuitive and easy to navigate, which is essential for both administrators and learners. The clean interface and logical layout reduce the learning curve significantly. We use the LMS daily for onboarding, compliance training, and professional development. It integrates well into our workflows and has become a central part of our HR operations. **What do you dislike about Learning Pool - Platform?** While the platform is modern, it lacks deeper AI integration. Features like personalized learning paths or automated content recommendations would be a valuable addition. Also, integration with tools like Outlook Calendar would greatly improve scheduling and learner engagement. Seamless syncing of training sessions with calendar invites is something we’d love to see. The reporting tools, while functional, are quite basic. More advanced analytics, and export options would help us better track progress and impact. **What problems is Learning Pool - Platform solving and how is that benefiting you?** Learning Pool helps us manage and deliver a wide range of learning needs across the organization, including: * Complete Compliance Learning: Ensures all mandatory training is tracked and completed efficiently. * Induction: Supports a smooth onboarding experience for new starters. * Professional and Personal Development: Hosts a variety of learning resources to support career growth and personal skills. * IDD CPD Tracking: Enables us to track Insurance Distribution Directive (IDD) Continuing Professional Development (CPD) requirements accurately. * Learning Reporting: Provides visibility into learner progress and training completion. * Centralized Learning Hub: Acts as a single point of access for all learning activities, streamlining administration and improving learner engagement. ## Learning Pool - Platform Pricing - **Essential **: Contact Us - **Enterprise**: Contact Us - **Professional**: Contact Us [View full pricing details](https://www.g2.com/products/learning-pool-platform/pricing) ## Learning Pool - Platform Integrations - [Adapt Learning](https://www.g2.com/products/adapt-learning/reviews) - [iTrent](https://www.g2.com/products/itrent/reviews) - [Learning Record Store (LRS)](https://www.g2.com/products/learning-record-store-lrs/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [ShopWorks](https://www.g2.com/products/shopworks/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Learning Pool - Platform Features **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Social Learning - Content Creation - Manager Portals - Content Storage and Management - Content Libraries **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Course Management** - Gamification - Varied User Types - Certifications - Industry Compliance **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **LMS Marketplace** - E-Commerce - Course Marketplace **Interface** - White Labeling - Multilingual **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction ## Top Learning Pool - Platform Alternatives - [Docebo](https://www.g2.com/products/docebo/reviews) - 4.3/5.0 (727 reviews) - [Cornerstone Learning](https://www.g2.com/products/cornerstone-learning/reviews) - 4.1/5.0 (490 reviews) - [Absorb LMS](https://www.g2.com/products/absorb-software-absorb-lms/reviews) - 4.6/5.0 (852 reviews)