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Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"LaunchDarkly is a Great Tool for Flag Management"
What do you like best about LaunchDarkly?

I love how efficient it is to manage flags for different environments of our software. It also has a great comparison feature to flag environments that are not on in a particular environment Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

It can be cumbersome to combine flags into packages if the software's offering is based on tiered groups of features Review collected by and hosted on G2.com.

LaunchDarkly Reviews & Product Details

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LaunchDarkly Media

LaunchDarkly Demo - Guarded releases
Regression detection and automated incident response at the feature level. Connect critical metrics to your release process, so that every change is monitored - even the smallest releases, where issues would previously have been obscured by noise in the wider system metrics.
LaunchDarkly Demo - Release pipelines
Track the progression of a feature flag across a series of phases, where each phase consists of one or more environments.
LaunchDarkly Demo - Target segments
Target groups of contexts individually or by attribute. Contexts are people, services, machines, or other resources that encounter feature flags in your product.
LaunchDarkly Demo - Funnel experiments
Design experiments that measure business-critical user flows and provide results specific to those product funnels. Measure multi-step user journeys. Determine whether you’re getting the conversions that you want with all your metrics visible in one place.
Feature Flags Explained: Control What Ships | Take Control of Every Release
Play LaunchDarkly Video
Feature Flags Explained: Control What Ships | Take Control of Every Release
Guarded Releases Explained | How to Ship Without Fear
Play LaunchDarkly Video
Guarded Releases Explained | How to Ship Without Fear
AI Configs Explained | Ship AI You Can Trust In Production
Play LaunchDarkly Video
AI Configs Explained | Ship AI You Can Trust In Production
With LaunchDarkly Experimentation, you can run A/B tests directly in your release workflow and measure the real impact of every feature you ship. This video demonstrates how to track behavior, conversions, and custom metrics across a range
Play LaunchDarkly Video
With LaunchDarkly Experimentation, you can run A/B tests directly in your release workflow and measure the real impact of every feature you ship. This video demonstrates how to track behavior, conversions, and custom metrics across a range
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LaunchDarkly Reviews (644)

Reviews

LaunchDarkly Reviews (644)

4.5
645 reviews

Pros & Cons

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Noor S.
NS
Software engineer
Enterprise (> 1000 emp.)
"Effortless Feature Management and Intuitive Dashboard"
What do you like best about LaunchDarkly?

The experience, it's incredibly easy to use. The dashboard is super intuitive, easy to follow once you get familiar with it. The integration as well, is very easy and straightforward. Implementing flags in LD is about as easy as it gets. Just install the SDK, initialize with api key, and you're ready to use feature flags. Documentation is very detailed, just follow along when confused.

Favorite part about LD - how much better life is with testing. It very easy to manage flags based on environments. This is useful when testing and if ever in the event something is wrong in production, it's very easy to kill it with the flagging system. The targeting rules -- being able to segment users based on their attributes makes gradual rollouts very easy. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

There's really not much to dislike about LD. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you so much for this thoughtful review! We’re glad to hear LaunchDarkly has been easy to adopt and that the intuitive dashboard and clear documentation are helping your team move quickly with feature flags. Making testing simpler and production releases safer is exactly what we aim for, so it’s great to hear LaunchDarkly is having that impact for you.

Swaroop C.
SC
Staff Engineer
Mid-Market (51-1000 emp.)
"Enabling Dynamic Feature Management at Scale"
What do you like best about LaunchDarkly?

LaunchDarkly provides fine-grained control over features and configurations, allowing us to make changes without the need for redeployments or causing downtime. This flexibility lets us experiment safely, introduce updates gradually, and address issues as they arise in real time. Thanks to local flag evaluation and minimal impact on performance, we can innovate more quickly while still ensuring system stability and delivering a great user experience. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

While LaunchDarkly offers robust capabilities as a feature management platform, it can become challenging to handle as the number of flags and environments increases. Teams that are new to feature flagging may face a learning curve, and keeping flags well-organized demands consistent effort and discipline. Review collected by and hosted on G2.com.

Jack A.
JA
Software Engineer
Small-Business (50 or fewer emp.)
"Easy Feature Flagging with Usability Concerns"
What do you like best about LaunchDarkly?

I appreciate LaunchDarkly's ease of use and the additional features it offers. The UI is excellent and makes complex flag evaluation straightforward. The configurability of feature flagging is a significant improvement over the previous solutions we used, allowing much more control and flexibility. The ability to search for contexts by name is particularly useful, making the process of toggling feature flags for specific users, projects, or companies extremely easy directly from the browser. This capability has greatly enhanced our workflow, moving beyond a simple on/off solution to a more sophisticated and user-friendly interface. Overall, LaunchDarkly's feature flagging service is the most valuable aspect for us, and it's a primary reason for our continued use and affection for the service. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I find the network calls erroring out while trying to stream data to be a problematic issue, even though it hasn't impacted functionality significantly. Additionally, I'm not satisfied with LaunchDarkly's observability feature—its lack of robustness and insight, coupled with the high cost, doesn't meet my expectations. The integration of Observability and Session Replay feels overly coupled, and I don't appreciate its interference with the console. Finally, the pricing model is complicated, especially the context counting method, which makes it difficult to forecast costs. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for your thoughtful feedback and for highlighting how LaunchDarkly’s feature flagging and intuitive UI have improved your workflow. We appreciate you sharing your experience with observability, and our team is continuing to make it more robust. If you’d like to discuss your feedback in more detail, we’d be happy to connect directly.

"Effortless Feature Rollouts with Handy UI"
What do you like best about LaunchDarkly?

I appreciate the UI of LaunchDarkly, which is kind of easy to understand without having to read a manual, although some exploration and guides can be helpful. I like how LaunchDarkly allows us to roll out features to specific clients, using key attributes like ID or country, and even lets us filter hundreds of IDs in a segment. This makes it much easier compared to doing it manually in the codebase or with a database. Having a UI to manage features definitely makes things easier for us. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

If I'm not mistaken, once I set the key name for a feature, it cannot be changed. I shouldn't reuse the same key name as it will confuse future team members including me. I need to create a different feature to have a new key name. Review collected by and hosted on G2.com.

JL
Engineering Manager
Enterprise (> 1000 emp.)
"The industry standard for safe feature management"
What do you like best about LaunchDarkly?

My favorite feature is the "Kill Switch" capability. It gives our team tremendous confidence to know that we can immediately disable a problematic feature in production without having to roll back code. The ability to separate deployment from release has truly transformed our workflow for the better. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

Dealing with "flag debt" can be quite challenging. Although there are tools available to help spot outdated flags, actually removing them from the codebase once a feature is fully released still demands significant manual effort and discipline from the engineering team. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Enterprise (> 1000 emp.)
"Unmatched Feature Release Control and Speed"
What do you like best about LaunchDarkly?

Its the best tool we have found to implement Feature Releases. The ease of not having to deploy changes when we want to enable/disable features is unparalleled.

The speed at which we are able to release features has considerably increased because we know things are behind a flag and the flag cant be turned on/ off at will and easily in seconds.

We also features like A/B testing targeting segments and users and groups. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

Maintaining different environments and keying in different configurations for each environment is a little clumsy.

If there is something that would allow like a single screen to apply multiple configurations for different environments at the same time instead of doing it one at a time, it would be cool. Review collected by and hosted on G2.com.

Quinn N.
QN
Mid-Market (51-1000 emp.)
"Effortless Feature Management, Strong Analytics"
What do you like best about LaunchDarkly?

I appreciate how LaunchDarkly has become an essential part of our software delivery process, allowing us to manage feature flags and perform progressive rollouts confidently. The setup process was very straightforward, with clear documentation and easy integration of SDKs. Using LaunchDarkly significantly enhances our release management and risk reduction strategies while facilitating cross-team collaboration. One of the standout benefits is the ability to roll out features gradually, test changes, and roll back instantly if needed without disrupting our customers or requiring a redeploy. I find the feature complete nature of the service for managing feature flags, along with its impressive analytics capabilities, extremely valuable. These features bolster our decision-making process, enabling us to make smarter decisions around feature availability and customer segmentation. Additionally, I find the ease of use of the platform compelling, and it significantly contributes to why I would consider buying LaunchDarkly again. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I would add more capabilities to flag organization - having more filters available to keep flags organized across segments. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for your thoughtful review! We're happy to hear LaunchDarkly has become an integral part of your release and decision-making process, especially for managing feature flags and progressive rollouts. We also appreciate your feedback about adding more filtering options for organizing flags. Have you tried using tags to help with flag organization? That might make it easier to manage across segments.

See how LaunchDarkly improved
Kartik M.
KM
"Transformative Feature Management with Dependable Flags"
What do you like best about LaunchDarkly?

I use LaunchDarkly for feature rollout plans, controlling a particular feature, and rolling back changes while on-call. It gives me an assurance about which feature broke something or didn't, making me feel safe in the head. I love the dependent flags feature because it eliminates the need to communicate with the other team about going live, as I can just make it a dependent flag. Additionally, authoring history is a must-have for me as it allows me to see who turned a feature on or off and investigate the associated ticket. The initial setup of LaunchDarkly was straightforward. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I believe long back when using dependent flag, there was a small inconsistency that the parent flag had to be rolled out before my flag but not sure it maybe mentioned in the docs now. Other than that I have no issues. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for the detailed review! We’re glad to know LaunchDarkly is giving you confidence during rollouts and on-call work, and it’s great to hear how dependent flags and authoring history are helping you move faster with less coordination overhead.

SP
Tier 3 Sr. Support Engineer
Small-Business (50 or fewer emp.)
"Effortless Feature Management with LaunchDarkly"
What do you like best about LaunchDarkly?

I greatly appreciate LaunchDarkly for its ability to efficiently manage feature flags for customer instances. It provides a quick and seamless way to enable or disable application functions, which is incredibly valuable for managing dynamic customer requests, such as enabling AI services. The feature history tracking is another fantastic aspect, allowing me to see past changes made to each feature flag, contributing to better management and oversight. Additionally, the initial setup was remarkably straightforward, thanks in part to the support provided by the LaunchDarkly team. Their guidance made the process smooth and hassle-free. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

There is nothing that I dislike about LaunchDarkly Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you so much for your thoughtful review! We are thrilled to hear that LaunchDarkly has made managing feature flags effortless and that our support team helped make your setup smooth. It’s great to know the feature history tracking and flexibility for managing customer requests are adding real value to your workflow.

Matt L.
ML
"Intuitive Feature Flagging with Easy Setup"
What do you like best about LaunchDarkly?

I really like how LaunchDarkly is super easy to use, especially with the change log for each feature flag. It's like a git repo, allowing us to see who's edited it and when, which is super helpful and intuitive for our workflow. It was also super easy to set up; our front-end engineer did it in a day. LaunchDarkly makes managing feature flags for our different customers very convenient. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

When I'm editing a feature flag, I always have to type the word 'production' or 'development.' For production, I feel like that's necessary, but for a dev environment, it doesn't seem like we should have to do that all the time. That's the main complaint. I also find LaunchDarkly a little difficult to navigate. Our entire organization uses LaunchDarkly, and finding our specific team's feature flags is a bit of a puzzle if I start at the beginning. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you so much for the thoughtful review! It’s great to hear how the change log, intuitive workflow, and quick setup have supported your team. We appreciate you calling out the friction around typing environment names for your flags, and I’ve shared that feedback with our product group. If your team isn’t already using tags, they can be a helpful way to organize flags by team. I've linked the documentation below!

See how LaunchDarkly improved

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LaunchDarkly Features
Deployment-Ready Staging
Integration
Extensible
Processes and Workflow
Reporting
Automation
Reporting and Analytics
Multivariate testing capacities
Concurrent Testing
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