
It's a digital compendium, guest experience platform, upsell platform, and AI guest communication platform, all in one. You can train the AI on the tone to use, tell it what it should always mention when guests ask it questions, and it can understand and reply in over 100 languages.
It's meant we no longer need to have a printed guest guide, we can put information at guests' fingertips and update details with a moment's notice. There's nothing to download and guests love being able to find everything they need without waiting for a response. Review collected by and hosted on G2.com.
I really don't have negatives — it does a really great job. Review collected by and hosted on G2.com.