G2

Klodia L.

Admin

Small-Business (50 or fewer emp.)

8/27/2026

"Centralized Hybrid & Multi-Cloud API Management Made Simple with Kong Konnect"

5/5

What do you like best about Kong Konnect?

As a Kong Konnect customer, what stands out most to me is the centralized API management across hybrid and multi-cloud environments. That’s probably the biggest win for us. We run gateways on-prem as well as in AWS and GCP, and Konnect gives us a single control plane to manage everything without having to stitch together separate tools for each environment. The hybrid deployment model—control plane in Konnect, data planes wherever we need them—also strikes a great balance: we get the convenience of SaaS while still keeping control over where our traffic actually flows. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

Here’s a fair rundown of the main pain points. Pricing and cost predictability: Konnect’s pricing model, which is based on API calls and service consumption, can get expensive and is a bit difficult to forecast as usage scales—especially compared to running a self-managed Kong Gateway OSS. For smaller teams or for workloads with unpredictable traffic patterns, costs can rise faster than you’d expect, which makes budgeting and planning harder. Review collected by and hosted on G2.com.

What problems is Kong Konnect solving and how is that benefiting you?

Problem: Fragmented API management across hybrid/multi-cloud infrastructure.

Before Konnect, our APIs and gateways were spread across multiple environments, and we didn’t have a single, consistent way to manage, monitor, or secure them. Konnect gives us one control plane for everything, so we’re not duplicating work or losing visibility when traffic moves between environments. Review collected by and hosted on G2.com.