--- title: KnowBe4 Security Awareness Training Reviews meta_title: 'KnowBe4 Security Awareness Training Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2379 reviews by the users' company size, role or industry to find out how KnowBe4 Security Awareness Training works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 2379 scale: '5' date_modified: '2026-07-21' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- # KnowBe4 Security Awareness Training Reviews **Vendor:** KnowBe4, Inc. **Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training) **Average Rating:** 4.6/5.0 **Total Reviews:** 2,379 ## About KnowBe4 Security Awareness Training KnowBe4 is the world's largest security awareness and compliance training library, empowering organizations to transform employees into a strong line of defense against cyber threats. Our comprehensive agentic AI platform creates an adaptive defense layer that mitigates risks associated with human error—a significant vulnerability in cybersecurity. The KnowBe4 platform combines AI-powered personalized learning experiences with automated phishing simulations that adapt to individual user behavior, addressing specific areas of vulnerability. Our industry-leading library features engaging security awareness and compliance content in 35 languages, plus modules for cloud email security, real-time coaching, and crowdsourced anti-phishing. Key Features: - AI-driven simulated phishing and personalized training that enhances user behavior against evolving threats - Enterprise-grade, AI-driven orchestration and automation, analytics, and reporting for efficient program management - Intuitive administration console enabling rapid deployment and immediate time-to-value - Risk Score enables precise risk identification and targeted remediation plans for effective risk management Through continuous intelligence and real-time coaching, KnowBe4 creates an active feedback loop that helps IT and security teams build a strong security culture while measurably reducing risk. Organizations of all sizes can efficiently manage their human and AI risk while delivering personalized training experiences that drive lasting behavior change and maintain compliance with industry regulations. ## KnowBe4 Security Awareness Training Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of KnowBe4, making security training management easy and straightforward. (123 reviews) - Users value the **personalized training features** of KnowBe4, enhancing security awareness and engagement across the organization. (104 reviews) - Users value the **flexible and comprehensive educational content** of KnowBe4, enhancing compliance and training efficiency. (56 reviews) - Users highlight the **engaging content** of KnowBe4 Security Awareness Training, making learning interactive and relevant to real threats. (55 reviews) - Users find the **easy setup** of KnowBe4 Security Awareness Training to be smooth and efficient, enhancing overall functionality. (54 reviews) - Helpful (47 reviews) - Users value the **flexibility in topic selection and training assignment** , enhancing engagement and effectiveness in security awareness. (46 reviews) - Awareness Increase (43 reviews) - Users appreciate the **responsive customer support** from KnowBe4, making it easy to resolve issues effectively. (43 reviews) - Threat Detection (37 reviews) **What users dislike:** - Users struggle with **phishing simulation limitations** and receive inadequate support, resulting in delays and inefficiencies. (36 reviews) - Users find the training content to be **repetitive over time** , leading to decreased engagement and effectiveness. (28 reviews) - Users find the **limited customization** options challenging, affecting the effectiveness and smooth integration of training sessions. (27 reviews) - Users find the **training content outdated** and lacking relevance, with inconsistent quality across videos and modules. (21 reviews) - Users find a **steep learning curve** with KnowBe4, making navigation and feature mastery challenging for new users. (16 reviews) - Poor Customer Support (15 reviews) - Integration Issues (14 reviews) - Expensive (13 reviews) - Users find the **inadequate reporting** features challenging, causing confusion and hindering effective training management. (13 reviews) - Group Management (12 reviews) ## KnowBe4 Security Awareness Training Reviews ### 1. Excellent Security Awareness and Phishing Simulation Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Kashif K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2023 **What do you like best about KnowBe4 Security Awareness Training?** Simple and easy to drive. Content library is huge and are being regularly updated and new contents are added frequently **What do you dislike about KnowBe4 Security Awareness Training?** Its an awesome platform and they are doing a good job in maintaining it **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It improved our over information security awareness program and uplifted users' awareness levels. The contents are exciting and users don't feel bored ### 2. Relevant, Engaging Training That Covers Security Risks Thoroughly **Rating:** 5.0/5.0 stars **Reviewed by:** Alison C. | Manager/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The training is relevant while still being short enough to maintain employees' attention. **What do you dislike about KnowBe4 Security Awareness Training?** Nothing! The training is great and covers a variety of different security risk topics. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 has the ability for us to schedule training months in advance and tracks the completion by the employees. We don't have to manually check to see who's completed their training. ### 3. Virtual Accounting Firm with 50 employees looking to protect confidential client information **Rating:** 4.5/5.0 stars **Reviewed by:** Morgan S. | Head of Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about KnowBe4 Security Awareness Training?** The ease at which training is automated and phishing simulations can be generated without a heavy lift **What do you dislike about KnowBe4 Security Awareness Training?** Once set up everything is very easy to use. I would not have been able to create templates without the help of knowBe4 support team **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Phishing simulations constantly being sent to our team, and auto generated training sent to new employees ### 4. Platform is good, Training is just OK **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2024 **What do you like best about KnowBe4 Security Awareness Training?** The training is regularly updated. The customer service is responsive. **What do you dislike about KnowBe4 Security Awareness Training?** As an IT Security training platform, KnowBe4 requires that we allow pop ups from our LMS. This is a security issue. I have been discussed with customer service and am very disappointed in this requirement. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** The phishing campaigns and phish prone percentage tracking are very useful and easy to maneuver. The reporting is good, though locating reports once you create them could be a bit more structured and intuitive. ### 5. Effective Training with Engaging Content, Slight Motivation Issues **Rating:** 4.0/5.0 stars **Reviewed by:** Dilip K. **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I really like the directed quizzes and the training videos of KnowBe4 Security Awareness Training. The videos are very realistic, and the questions at the end of the session help us determine whether people are internalizing the information or not. **What do you dislike about KnowBe4 Security Awareness Training?** Getting people to be motivated to take the training every year as is required by the company. Some people have slackers. Others are pretty motivated to take the training. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training to combat phishing emails and prevent clicking on malicious links, while building awareness for all cybersecurity matters, including company compliance. ### 6. Love the Options—Flexible and Feature-Rich ! **Rating:** 5.0/5.0 stars **Reviewed by:** patricia m. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like the variety of options that the platform give you **What do you dislike about KnowBe4 Security Awareness Training?** sometimes its not to simple and it can take some time to prepare the campaigns **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** training and phishing campaigns all in one platform and plus the risk score is great to know. ### 7. Highly Customizable Training Options for Every Department **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** So many options for training types which allows us to customize per department. **What do you dislike about KnowBe4 Security Awareness Training?** The reporting is pretty terrible and hopefully is updated in the new console release. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** helps us maintain compliance and provide useful training that helps in employee's day to day operations. ### 8. Simple and Easy for End Users to Understand **Rating:** 4.5/5.0 stars **Reviewed by:** Tim M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** It is simple for end-users to use and comprehend. **What do you dislike about KnowBe4 Security Awareness Training?** We have had some trouble with the API -- particularly, if we tried to pull data into our system to often (once/hour). **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Educating users on security concepts, why they should care about security. ### 9. System Administrator **Rating:** 4.5/5.0 stars **Reviewed by:** Khedir Q. | System Admininstrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2023 **What do you like best about KnowBe4 Security Awareness Training?** I think they have added more email templates wit AI driven, lots more new contents, regulatory and compliance. **What do you dislike about KnowBe4 Security Awareness Training?** Keep up with good work, when it comes to whitelisting domain for knowbe4 vs real phishing domain sometimes is a hassle **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** nowBe4 Security Awareness Training aims to address the human element of cybersecurity, making users more knowledgeable, vigilant, and capable of identifying and responding to potential threats. By strengthening the cybersecurity awareness of individuals and organizations, they can better protect their sensitive data, systems, and reputation in an increasingly complex digital landscape. ### 10. Easy Access, Simple Setup, anLd Highly Relevant Content **Rating:** 5.0/5.0 stars **Reviewed by:** Gia c. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** Ease of access and interface. Simple setup and relevant content. **What do you dislike about KnowBe4 Security Awareness Training?** All existing training should have the ability to be modified. More content for soft skills. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Ease of delivery to a large employee base. Ongoing phishing training for new and existing employees. ### 11. KnowBe4 Security Awareness Training is effective for levels of the organization and is easy manage **Rating:** 4.5/5.0 stars **Reviewed by:** Susan M. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about KnowBe4 Security Awareness Training?** The trainings are usually short and concise and can be understood by our cleaning staff all the way to our department heads. Once our users are in the system it's easy to roll out the trainings and monitor the progress. We can also supplement with our own training content and manage the campaigns easily through the use of smart groups. **What do you dislike about KnowBe4 Security Awareness Training?** Would like to see more updated trainings on the use of the phish alert button when Microsoft changes the location of the PAB in the desktop and web clients. Using the PAB is the #1 defense mechanism we have against attacks in our organization. Would like to see more short and professional training clips specifically on the PAB. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Training employees to think before opening emails and clicking links and providing a way for them to report emails they are not sure about. **Official Response from Isa Munoz:** > We appreciate your feedback on KnowBe4 Security Awareness Training, Susan! It's great to hear that our concise content is accessible across your entire workforce and that you're finding value in our campaign management tools. Your insights are crucial in helping us refine our offerings to better address your security awareness needs! ### 12. Better Seasoning, but Still a Little Bland **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2024 **What do you like best about KnowBe4 Security Awareness Training?** The training courses give a good overview of the potential threats that come from a variety of sources such as e-mail, texting, and web habits. **What do you dislike about KnowBe4 Security Awareness Training?** The courses do seem to be repetitive from year to year. They are updated to an extent, but sometimes you feel that it's the same thing over and over again without much variety. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** We have been ransomed in the past and believe that it was caused by someone clicking on a bad e-mail. KB4 brings awareness for better personal habits regarding unsolicited e-mails and web browsing. ### 13. Informative Training Videos That Help You Learn Fast **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** Its very informative, I enjoy the videos that come with it as well. I've learned some new info from some of these videos and training. **What do you dislike about KnowBe4 Security Awareness Training?** Sometimes it can feel like it drags on with the same topic but not really that big of a deal. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** At least for the user endpoint the biggest thing would be them understanding what is phishing and to notify us when something happens. People are more aware of the emails they get. ### 14. Empowers End Users with Ongoing Learning **Rating:** 5.0/5.0 stars **Reviewed by:** Dylan R. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The ability to help our end users and help them gain continued knowledge. **What do you dislike about KnowBe4 Security Awareness Training?** The Mod store was kind of confusing in the past but has improved. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** The current and future security flaws and empowering our department and end users. ### 15. Helpful Security Awareness Training with Engaging Videos and Interactive Questions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** It's very helpful to learn about security awareness and how to help protect our company data. The videos and interactive questions are helpful as well **What do you dislike about KnowBe4 Security Awareness Training?** The thing I would say that I like the least is it's super short, but understand with everyone's busy schedules **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** The training is helping solve the question of what is a risk when it comes to data security and how as a user I can help better protect the company data ### 16. Great product- Customer help needs improvement **Rating:** 2.0/5.0 stars **Reviewed by:** Paula-Jean B. | Chief Security Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about KnowBe4 Security Awareness Training?** It's user friendly for admin and users to train **What do you dislike about KnowBe4 Security Awareness Training?** I would like to see CMMC/NIST 800 Compliance training, and I would like for better support from KB4 after implimentation **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** User awareness which adds a human level of security ### 17. Effective Email Security Training, Video Content Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Tyson B. | Principal, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like how the test emails from KnowBe4 Security Awareness Training are realistic, creating situations that are real-world. The initial setup is pretty easy with the ability to import user lists. **What do you dislike about KnowBe4 Security Awareness Training?** The training videos aren't great and can be pretty corny without providing new information. I wish there was more relevant content and not as much training behind pay walls. The video series don't appeal to the kind of training we'd like. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It creates awareness among staff to be cautious with spam emails, unsecured links, and overall security risks. ### 18. Excellent Variety of Multi-Lingual Trainings **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The variety of multi-lingual trainings and flexibility to add our custom trainings. **What do you dislike about KnowBe4 Security Awareness Training?** Managing the platform becomes challenging at a scale of around 40,000 users. In addition, child accounts do not support separate training notifications, which limits flexibility. Relying on a single shared notification set makes phishing campaigns across multiple child accounts ineffective, since each organization typically needs its own notification templates with unique links and references. This limitation significantly reduces usability for companies operating in a multi‑account structure. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Raising overall security awareness so employees recognize and avoid suspicious activity. ### 19. Engaging Training with Easy Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Tom G. | Senior Security Engineer **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I find KnowBe4 Security Awareness Training easy to use with its fun and engaging topics. It's interactive rather than just talking at you, which really gets the customer involved in their own training. Additionally, the initial setup was extremely easy since I've had experience with it before. **What do you dislike about KnowBe4 Security Awareness Training?** I think there could be a more diverse selection of training available to each tier. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** We use KnowBe4 Security Awareness Training for quarterly phishing tests for around 9,000 users. It helps reduce our risk posture by educating users on phishing methods. ### 20. Must Have Cybersecurity Training for K-12 **Rating:** 5.0/5.0 stars **Reviewed by:** Mike S. | Systems Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 has a great support team as well as an easy to use platform. **What do you dislike about KnowBe4 Security Awareness Training?** Provide automated options to force training. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Making all staff and especially the executive teams aware of the dangers of clicking links in emails. It also fills our start of year cyber securiry awareness training. ### 21. I use KnowBe4 to do awareness training for the employees at UNIBANK as an IS Security Analyst **Rating:** 5.0/5.0 stars **Reviewed by:** Jean Joel L. | IS Security Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2024 **What do you like best about KnowBe4 Security Awareness Training?** The Modstore with the training modules that are regularly updated. I found it easy to use and I use it frequently. **What do you dislike about KnowBe4 Security Awareness Training?** For now, I don't see any downside of using KnowBe4, I'm a beginner. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** As human are the weakest link in cybersecurity, it helps teach them to have secure reflexes. ### 22. It helps end-users stay on their TOES! **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal T. | Network and Compliance Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about KnowBe4 Security Awareness Training?** The campaigns can design emails to make you think to check with others before taking any actions. If you fail the test, you get an email saying you have to redo the training. You can create Awareness training as often as needed for your staff, especially for businesses that have a lot of turnover. **What do you dislike about KnowBe4 Security Awareness Training?** I cannot say anything bad about KB4 its a great tool. It will send emails to your staff to make them think if it could actually be legit. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** For the clients that it's rolled out to, it helps their end-users experience fake emails, understand what to look for and how they can find little things the bad actors could do. If the end user still isn't sure, there is a Phish button to hit and you can check with your security team to see if the email was a scam. But the clients that fell for the scams, they suffered an attack. What is the old saying, "A hard head makes a soft a.." ### 23. KnowBe4 Trainings Transformed Our Security Culture **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4's trainings are a huge game changer for our company. We have been victims in the past of sneaking phishing attacks on our staff, but having the KB4 security trainings keeps our team apprised and aware of all the new tricks that the "bad actors" are doing. Now it is just a part of the culture to look for all of the red flags in an email before clicking on anything. We even have a Teams channel where we can make fun of all the failed attempts that get caught. So glad we have this tool! **What do you dislike about KnowBe4 Security Awareness Training?** Sometimes the trainings may get a bit redundant for the main points that are reiterated to staff. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It makes our staff members think twice before clicking sketchy links in emails, on websites, etc. It helps to keep our and our clients' information safe. ### 24. Great Features and Content, but Integration and Editing Long Trainings Need Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** The training platform offers a wide range of features. Our primary use is for training and phishing simulations. It supplies a large selection of awareness materials and phishing templates, many of which are regularly updated. **What do you dislike about KnowBe4 Security Awareness Training?** The integration with Google Workspace is not very smooth, and customizing notifications takes more effort than expected. Uploading your own content is straightforward if the material is short, but it becomes cumbersome with longer content. Any changes you make to a lengthy training require a complete review of the entire session. For short trainings, this isn't much of an issue, but if your training lasts 45 minutes, even a minor update means you have to review the full 45 minutes in addition to adjusting the training settings. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Compliance with legal requirements, Security standards and customer security agreements requiring training as well as phishing drills. ### 25. Very Easy to Use and Train Employees On **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** Very easy to use and very easy to train employees on. **What do you dislike about KnowBe4 Security Awareness Training?** Hard to add custom content but apparently with the new updates that will be changing. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Keeping employee's up to date on what is out in the wild, they are the weakest link to any organization and need to stay trained up and be mindful on what not to do and what to do when coming across a possible threat. ### 26. Effortless Setup, Feature-Rich, and Outstanding Support for Security and GRC deployment! **Rating:** 5.0/5.0 stars **Reviewed by:** Chinthaka J. | Information Technology Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2025 **What do you like best about KnowBe4 Security Awareness Training?** The platform is exceptionally easy to use and implement. Just takes 10 minutes, started using this weekly for security updates, has pompt customer support. Has many features and easy to integrate. **What do you dislike about KnowBe4 Security Awareness Training?** Frakly there is nothing to-date which I dislike about what is provided. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 provides stage-by-stage weekly, monthly GRC and security awareness deployments for corporates. THe content provided includes illustartive videos, presentations and as such content is out of the box. The content be be immediately used for running human in person cybersecurity and GRC compaigns with minimum effort putdown. ### 27. Plentiful Training Library Makes for a Great Resource **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The library of options is plentiful. For an organization like our own, this makes it easy to find the right training materials for each scenario. We were able to easily roll it out to our users and make it part of annual plans. **What do you dislike about KnowBe4 Security Awareness Training?** There is room for improvement in how KnowBe4 handles SSO integrations. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It has helped us make our users more aware. The more we can teach and train our users, the less likely they are to fall victim to cybersecurity pitfalls. ### 28. Empowers Teams to Identify Phishing Vulnerabilities **Rating:** 5.0/5.0 stars **Reviewed by:** JUSTIN D. | RFT CCO Supervisor, Insurance, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** It gives me the ability to see which CSRs on my team are susceptible to phishing scams. **What do you dislike about KnowBe4 Security Awareness Training?** It reveals when I make mistakes and fall for phishing scams, highlighting just how easy it is to be deceived. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** it raises awareness to howimportant it is to protect health information and how east it is to get scamned if you are not careful it aslo fills te csr g ### 29. Personalized Training That Fits Every End User **Rating:** 4.0/5.0 stars **Reviewed by:** Robert P. | Chief Technology Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** Being able to personalize training to end users **What do you dislike about KnowBe4 Security Awareness Training?** the setting up and configuring can be time consuming **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Finding out what end users have problems with and need help being trained on. ### 30. Highly Customizable Security Awareness Training **Rating:** 4.5/5.0 stars **Reviewed by:** michael S. | Cyber Security Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The ability to customize security awareness **What do you dislike about KnowBe4 Security Awareness Training?** I would like to how many times a user takes a phishing test **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Helping aware users of phishing. It makes training users a lot easier. ### 31. KnowBe4 Review **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan W. | IT & Business Support, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about KnowBe4 Security Awareness Training?** Lots of options when it comes to training, analytics are very easy to see and easy to set up campaigns and send reminders to any users who have not completed training. Smart groups make it easy to set up campaigns for new users. **What do you dislike about KnowBe4 Security Awareness Training?** Arguably too many options when it comes to the training (can be seen as both positive and negative) making it hard to sample what may be best at one time for a business. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Assisting with the teachings of proper email usage and the ability to spot the red flags within potential spam emails. ### 32. Wide Variety of Helpful Training Content **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan D. | Data Governance Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** There is a wide variety available and it is largely very helpful. **What do you dislike about KnowBe4 Security Awareness Training?** Some trainings go beyond security awareness and into politics. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It helps users to better learn how to protect against threats, know better how to avoid being phished, and learn about current threats. ### 33. Simple, Secure, and Effective Security Awareness Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Elvis H. | System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 is very easy to set up and integrates smoothly with our existing environment. The platform uses domain authentication, which makes user management simple and secure. I also appreciate how seamless the onboarding process is—employees can start their training right away without complicated setup steps. **What do you dislike about KnowBe4 Security Awareness Training?** Overall, it works great, but the interface could be more user-friendly, and some customization options take a little time to get used to. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 Security Awareness Training addresses the challenge of improving employee cybersecurity awareness and reducing the likelihood of phishing and social engineering incidents. The platform provides automated training and simulated phishing campaigns that help identify and correct risky user behaviors. With domain authentication and straightforward integration, user management is secure and efficient. Overall, it has strengthened our organization’s security posture and fostered a more security-conscious workforce. **Official Response from Isa Munoz:** > Thank you for your great feedback on our seamless integration and domain authentication features, Elvis! We appreciate your input about the interface and customization learning curve. We're continuously working to make the platform even more intuitive while maintaining the powerful functionality that's helping you build a stronger, more security-conscious workforce. ### 34. Excellent Compliance Reporting and Training Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like the reporting aspect. It allows me to know who took training and who didn't for compliance reporting. **What do you dislike about KnowBe4 Security Awareness Training?** The interface with the users. I wish it would query my SAML connection and create users as they are adding to MS365. This needs to be a better integration. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It helps with complaince and ease of pushing training to employees where they are. Instead of traditional classroom sessions ### 35. Empowered Cybersecurity with Seamless Support **Rating:** 5.0/5.0 stars **Reviewed by:** Annette R. **Reviewed Date:** January 20, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like that I can create and assign campaigns and shop in the ModStore. I also love the KnowBe4 Academy. These features allow me to continuously stay up on the latest of trainings. The initial setup was pretty easy since I had someone available to walk me through all my questions and next steps. This was very helpful. **What do you dislike about KnowBe4 Security Awareness Training?** I feel like I'm still learning all the features KnowBe4 has and still exploring them. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 Security Awareness Training makes me more aware of various hacker tactics. ### 36. Quick, Comprehensive IT Sessions with Great Visuals and a Huge Topic Library **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The sessions are quick but comprehensive. Great visuals and testing knowledge. The library has a huge variety of topics so you can find a session on really any IT issue or threat. **What do you dislike about KnowBe4 Security Awareness Training?** Some topics can be repetitive after you have gone through some training. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Keeping up to date on the latest threats and ways people can take advantage of employees. The human threat is the biggest issue so it really get people aware of all the tactics hackers can use. ### 37. Always Relevant and Evolving to Meet My Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa P. | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** It is always relevant and evolving to meet my needs. **What do you dislike about KnowBe4 Security Awareness Training?** Haven't found anything I don't like yet. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It is helping us train our users and meet compliance requirements ### 38. Wide Variety of Resources That Fit Our Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The variety of resources available for our needs **What do you dislike about KnowBe4 Security Awareness Training?** Some of the modules are not engaging for our use **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Lots of phishing and overall security awareness topics in general ### 39. User-Friendly Training, Needs Faster Navigation **Rating:** 4.0/5.0 stars **Reviewed by:** Michayla W. | Talent Acquisition Business Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like how user-friendly KnowBe4 Security Awareness Training is and how it is interactive. **What do you dislike about KnowBe4 Security Awareness Training?** It can be slow flipping through courses **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 Security Awareness Training helps me understand our policies. ### 40. Makes Security Compliance Easy to Track and Manage **Rating:** 4.5/5.0 stars **Reviewed by:** Mia M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** That it makes security compliance easy to track and conduct. **What do you dislike about KnowBe4 Security Awareness Training?** Removing expired training content from training campaigns. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It helps to keep staff trained on a annual basis. ### 41. Engaging Training with Minor Game Issues **Rating:** 5.0/5.0 stars **Reviewed by:** Michael L. **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like the varied options that KnowBe4 Security Awareness Training offers. The videos provided for monthly training are engaging and cover a wide range of security topics. It's also very easy to set up. **What do you dislike about KnowBe4 Security Awareness Training?** Some of the games don't work out quite as well as I hope they would. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training to educate our employees on identifying bad emails. It provides examples of good and bad emails, enhancing their ability to distinguish between them. ### 42. Easy-to-Use Training Platform with Helpful Time Estimates **Rating:** 4.0/5.0 stars **Reviewed by:** Justin H. | AVP of Product Development, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** It is easy to use and navigate through all the required training. It also estimates the completion time which is helpful for planning purposes. **What do you dislike about KnowBe4 Security Awareness Training?** I dislike that we cannot create custom training programs with it and are limited in content from that regard. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It is helping us deploy and track the mandatory training we do every year for compliance and audit purposes. ### 43. User-Friendly, Intuitive, and Relevant **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** User friendly, intuitive, and relevant. Extremely customizable **What do you dislike about KnowBe4 Security Awareness Training?** Obtaining reports can be finicky. I missed being able to get reports in time for a year end review deck due to a coding issue with the reports I was trying to obtain that took over 6 weeks to resolve **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It is helping with our Social Engineering requirements in a more adaptive way than other products. ### 44. Effective Security Training with Room for Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Taylor B. **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** I appreciate KnowBe4's straightforward setup process, which offers significant out-of-the-box functionality and a wealth of customization options. It simplifies our implementation while allowing flexibility. The 'phish alert' function is incredibly user-friendly for testing cybersecurity awareness and reporting suspicious emails, showcasing its practicality. The platform's scalability and cost-effectiveness are major highlights, alongside its high-quality content which uniquely stands out. **What do you dislike about KnowBe4 Security Awareness Training?** I find that customizing the platform could be more intuitive. While the setup process is mostly straightforward and there are many out-of-the-box options, making customizations sometimes feels less intuitive than it could be, which would enhance ease of use. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 to identify employees needing extra cybersecurity training, enhancing organizational safety. It provides crucial data for targeted training and ensures compliance, ensuring everyone knows how to protect our information. **Official Response from Isa Munoz:** > Thank you for your thoughtful feedback and for recognizing our platform's scalability and quality content! We hear you on making customization more intuitive - we're actively working to streamline these workflows so you can leverage our flexibility even more easily, and we appreciate insights like yours that help guide our product development priorities. ### 45. Engaging Content That Makes Security Training Enjoyable **Rating:** 4.5/5.0 stars **Reviewed by:** Dani F. | cyber security manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about KnowBe4 Security Awareness Training?** KNOW BE4 offers a variety of content that helps make awareness programs engaging and prevents them from becoming boring. This variety ensures the learning process remains smooth and interesting. **What do you dislike about KnowBe4 Security Awareness Training?** However, KnowBe4 offers a limited selection of report models and graphs. As a result, if we want to generate certain reports, we first have to download the data as a CSV file and then manually create the report ourselves. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** The product helps raise awareness and allows me to conduct phishing tests. ### 46. Comprehensive Training Options, but Admin Dashboard Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Ben B. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** What I like best about KnowBe4 is how robust it is. There is a wide array of trainings, not just for cybersecurity but also compliance in other areas. They also provide great supplemental training materials for use outside of the platform. **What do you dislike about KnowBe4 Security Awareness Training?** I think that some of the admin dashboard can be difficult to navigate and find what you need quickly and easily. The end-user training dashboard is the opposite, very easy to use. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 provides a great and easy set of tools to keep our organization safe from cybersecurity threats. ### 47. Clear Updates That Keep End Users Informed **Rating:** 5.0/5.0 stars **Reviewed by:** Gerald T. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** Provides clarity and keeps end users up to date **What do you dislike about KnowBe4 Security Awareness Training?** Limited content that applies to our region (Caribbean) **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Helps to create awareness of cyber threats ### 48. Effective Phishing Training with Easy Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Steven R. **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like the easy-to-review phishing campaign bar graph in KnowBe4 Security Awareness Training. It really helps to quickly understand the amount of phishing clicks versus reported phishing attempts. The initial setup was very easy with Google provisioning, which made things smooth for our team. **What do you dislike about KnowBe4 Security Awareness Training?** I struggle with bounced emails despite allowing all emails. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training to provide real-life phishing examples and metrics on phishing preparedness, filling gaps we had in training. ### 49. Very Easy to follow along **Rating:** 4.5/5.0 stars **Reviewed by:** Kassidy H. | Help Desk Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about KnowBe4 Security Awareness Training?** I liked the storyline for the fierst 2 seasons but it got weird after the last season **What do you dislike about KnowBe4 Security Awareness Training?** new videos. The current series is dragging on **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It has helped with users paying attention to phish alerts ### 50. Absolutely worth the price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2023 **What do you like best about KnowBe4 Security Awareness Training?** The new Phishing templates makes it easy for me to find fresh new content to create Phishing emails to send to my users. **What do you dislike about KnowBe4 Security Awareness Training?** I would like to see, automated reminders for those who have training due. Currently, I manually send out email reminders VIA the KB4 interface on a daily basis. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** One interface gives me a full view of my users and how susceptible they are to falling for a Phishing email. ## KnowBe4 Security Awareness Training Discussions - [Content](https://www.g2.com/discussions/15196-content) - 2 comments, 2 upvotes - [Best Practices for Admins Evaluating Suspicious Emails - Tools Used?](https://www.g2.com/discussions/15187-best-practices-for-admins-evaluating-suspicious-emails-tools-used) - 4 comments, 2 upvotes - [Is there any way I can enable the option to download the training videos?](https://www.g2.com/discussions/40996-is-there-any-way-i-can-enable-the-option-to-download-the-training-videos) - 2 comments, 1 upvote - [How to begin an awareness program?](https://www.g2.com/discussions/40992-how-to-begin-an-awareness-program) - 2 comments, 1 upvote - [How we can add point based system to reward the employees?](https://www.g2.com/discussions/37265-how-we-can-add-point-based-system-to-reward-the-employees) - 2 comments, 1 upvote - [View KnowBe4 Security Awareness Training pricing details and edition comparison](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+08%3A40%3A14+-0500&secure%5Bsession_id%5D=8a28b07c-02ce-4cbf-beea-f0bb0061848b&secure%5Btoken%5D=e84b90b5597dd1a700a2d85c911aeea0dfaa307c40104bca50d316fa56f67d68&format=llm_user) ## KnowBe4 Security Awareness Training Integrations - [Adlumin](https://www.g2.com/products/adlumin/reviews) - [A-LIGN](https://www.g2.com/products/a-lign/reviews) - [Anecdotes](https://www.g2.com/products/anecdotes/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [Blink](https://www.g2.com/products/blink-ops-blink/reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [Cornerstone Learning](https://www.g2.com/products/cornerstone-learning/reviews) - [COZYROC Solutions](https://www.g2.com/products/cozyroc-solutions/reviews) - [Drata](https://www.g2.com/products/drata/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Hyperproof](https://www.g2.com/products/hyperproof/reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - [Rapid7 Managed Detection and Response Services](https://www.g2.com/products/rapid7-managed-detection-and-response-services/reviews) - [Trustifi Email Security](https://www.g2.com/products/trustifi-email-security/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## KnowBe4 Security Awareness Training Features **Assessment** - Continuous Assessment - Phishing Assessment - Baselining **Training** - Content Library - Interactive Training - Gamification **Administration** - Risk-scoring - Customization - White-Labeling - Reporting - AI-generated Content ## Top KnowBe4 Security Awareness Training Alternatives - [Hoxhunt](https://www.g2.com/products/hoxhunt/reviews) - 4.8/5.0 (3,670 reviews) - [MetaCompliance Security Awareness Training](https://www.g2.com/products/metacompliance-security-awareness-training/reviews) - 4.6/5.0 (1,116 reviews) - [SoSafe](https://www.g2.com/products/sosafe/reviews) - 4.5/5.0 (796 reviews)