CR Chris R. IT Manager Electrical/Electronic Manufacturing Mid-Market (51-1000 emp.) 7/27/2022 "KnowBe4's platform is simple to use and automation takes a lot of heavy lifting away!" 5/5 What do you like best about KnowBe4 Security Awareness Training? The automation tools that KnowBe4 provides, such as Smart Groups, Phishing Campaigns, Training Campaigns, and the AIDA (Artificial Intelligence) drastically reduce admin required time in managing the awareness program. The attitude and character that all KnowBe4 employees bring to the table are outstanding. They have a great culture at KnowBe4 and it's made obvious through all communication, training, support, and their convention, KB4CON. Review collected by and hosted on G2.com. What do you dislike about KnowBe4 Security Awareness Training? I wish that the Reports and Analytics could be more customizable. There are a lot of great reports and analytics for failures, but we would like to see more data on users that Report emails as well. In Phishing Campaigns, being able to sort by columns in the Users tab would also be beneficial. There could be more games created. Being able to customize some of the non-video content in training (words, verbiage), as well as in the assessments would be benefial. Review collected by and hosted on G2.com. What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you? The KnowBe4 platform is greatly increasing awareness through their training and phishing campaigns. We've been able to see the data in reports, that our employees are beginning to slow down and verify more often, increasing our security perimeter with the user first. Review collected by and hosted on G2.com. Show More Response from Lily Borges of KnowBe4 Security Awareness... [Editedit](https://www.g2.com/survey_responses/knowbe4-security-awareness-training-review-6902699/official_response/edit) Thank you, Chris for taking the time to leave feedback and for being a KnowBe4 customer. I will send your reporting feedback to the product team. Rating Updated (2/17/2023) Current UserValidated ReviewerIncentivizedSource: Seller invite See what 2370 reviewers think of KnowBe4 Security Awareness Training 4.6 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews)