G2

Ravi G.

Developer

Enterprise (> 1000 emp.)

11/18/2025

"AI-Powered Search That Drives Sales and Relevance"

5/5

What do you like best about Klevu?

AI-powered relevance: Shows highly relevant products even from vague, long, or misspelled searches.

Boosting & control: Lets you easily boost certain products or brands while still learning automatically from shopper behavior.

Better conversion: Turns search into a strong sales driver by helping customers find what they want faster. Review collected by and hosted on G2.com.

What do you dislike about Klevu?

Setup can be complex: Getting the best results often requires careful configuration and ongoing tuning.

Cost for smaller stores: Pricing can feel high for very small or new stores compared to basic, built-in search.

Design/UX adjustments: You may need extra front-end work to make Klevu’s widgets perfectly match your theme and brand. Review collected by and hosted on G2.com.

What problems is Klevu solving and how is that benefiting you?

Improves search results: Klevu fixes irrelevant or empty search results, so customers actually see products that match what they’re looking for, which increases add‑to‑cart and sales.

Handles messy queries: It understands typos, long phrases, and natural language, so fewer visitors “hit a dead end” and more of them stay on the site.

Gives control & insights: We can boost key products/brands and see what people are searching for, which helps us plan merchandising and campaigns more intelligently. Review collected by and hosted on G2.com.