Ethan C.
EC
Senior IT Solutions & Cloud Systems Consultant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Secure File Sharing with Manual Integration Challenges"
4.5/5
What do you like best about Kiteworks?

I really value Kiteworks for its robust granular access-control and automatic file-expiry functionalities. It allows me to grant temporary document access to external stakeholders and freelance tech contractors, setting files to expire automatically after review. This is crucial as it removes the risk of confidential IT reports lingering in uncontrolled circulation. The ready-made security features significantly reduce manual oversight for our team, which lacks dedicated IT admins, saving us from a lot of extra security checks during our workloads. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

Kiteworks struggles with poor native integration and clunky exported audit-log formatting for our consulting workflows. Exported log files do not align with our project-management tool’s fields, forcing us to re-edit records manually. Its custom reporting options are limited, and we cannot build client-ready compliance summaries directly inside the platform. Without dedicated IT admins, our consulting staff bears all this extra cleanup work. Better API connectivity and customizable compliance reports would greatly lower our repetitive post-project administrative overhead. Review collected by and hosted on G2.com.

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