--- title: Kissflow Reviews meta_title: 'Kissflow Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 591 reviews by the users' company size, role or industry to find out how Kissflow works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 591 scale: '5' date_modified: '2026-07-17' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Kissflow Reviews **Vendor:** KissFlow **Category:** [Business Process Management Software](https://www.g2.com/categories/business-process-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 591 ## About Kissflow Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow enables process owners and IT developers to automate and build middle-office processes and applications. Kissflow help solve two main challenges in the enterprise: The first is the custom application backlog. Enterprise IT teams say “not now” to most custom application requests from business teams. While important to a department, they aren’t vital enough to engage limited IT bandwidth. Kissflow gives internal developers a hyper-fast platform to build various applications quickly. The second is starting a citizen development program. Process owners are scattered throughout the organization and need a standard, approved, and governed way to build automated applications that are a step up from spreadsheets. With its simple no-code design, patented rules engine, and comprehensive governance module, Kissflow is the ONLY platform that fulfills all the requirements for true citizen development. Teams can build a wide variety of solutions on Kissflow, from custom multifunctional applications to automated human-centric processes, workflows, case management, and project management. Hundreds of global and Fortune 500 brands rely on Kissflow to transform middle-office operations. ## Kissflow Pros & Cons **What users like:** - Users love the **user-friendly interface** of Kissflow, appreciating its visual appeal and ease of navigation. (37 reviews) - Users enjoy the **ease of use and flexibility** of Kissflow's workflow management for streamlined document processes. (20 reviews) - Users value the **automation capabilities** of Kissflow, enhancing agility and productivity while simplifying process management. (19 reviews) - Users admire the **flexibility** of Kissflow, making workflow design and document management effortless and customizable. (18 reviews) - Users love Kissflow for its **customization options** , enabling tailored workflows and seamless integrations with third-party services. (16 reviews) - Ease of Learning (15 reviews) - Customer Support (14 reviews) - Automation Focus (13 reviews) - Easy Creation (13 reviews) - Easy Integrations (13 reviews) **What users dislike:** - Users face challenges with **limited features** in Kissflow, especially regarding data export and mobile app functionality. (16 reviews) - Users desire a **scripting engine** and enhanced features to meet their specific customization and reporting needs. (14 reviews) - Users find Kissflow offers **limited customization** , restricting flexibility and hindering specific use-case implementations. (11 reviews) - Users find **integration issues** challenging, as third-party connections can be cumbersome and inflexible. (9 reviews) - Users criticize the **limited access control** in Kissflow, noting inconsistent permissions and a lack of privacy features. (6 reviews) - Functionality Limitations (6 reviews) - Integration Difficulties (6 reviews) - Limited Flexibility (5 reviews) - Cost Issues (4 reviews) - Difficult Navigation (4 reviews) ## Kissflow Reviews ### 1. Clean UI and Low-Code Tools Make Workflow Building Easy for Business Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Carlos C. | Head of Projects & Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Kissflow?** With a clean UI and low-code tools, Kissflow makes it easy for business teams to design and manage workflows on their own, reducing day-to-day dependence on IT. **What do you dislike about Kissflow?** can feel limiting once processes become complex and highly customised, especially when have advanced integrations. **What problems is Kissflow solving and how is that benefiting you?** I use Kissflow in a professional environment to design, deploy, and maintain internal business workflows and approval processes. My usage includes building low-code workflows for operational processes such as purchase requests, internal approvals, task routing, and status tracking across different teams. On a day-to-day basis, I work with workflow design and form configuration, role-based approvals and conditional logic and SLA tracking and process status monitoring Kissflow is actively used by multiple users within the organization as part of regular operations. ### 2. One Stop optionality for complete P2P process **Rating:** 4.0/5.0 stars **Reviewed by:** Saksham A. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Kissflow?** Kissflow has been a solid tool for managing our workflows, especially in the Procure-to-Pay (P2P) process. It helps us streamline everything from purchase requisitions to approvals, PO generation, and vendor payments—all in one place. The ability to customize forms and automate approvals has really improved our turnaround time. It’s easy for users across departments to collaborate, and tracking the status of requests is super transparent. While it may not have all the depth of a full ERP system, for mid-sized operations, it covers the essentials really well and keeps things efficient. **What do you dislike about Kissflow?** it does have a few limitations. The reporting and analytics features could be more robust—custom reports aren’t always easy to configure. Sometimes, the platform feels too rigid for handling more complex or dynamic workflows, especially in the P2P cycle where integration with external systems (like ERPs or accounting software) is crucial. Also, user permissions and role settings can be a bit tricky to manage at scale. Lastly, the pricing can feel steep if you need advanced features or scale up usage across multiple teams. **What problems is Kissflow solving and how is that benefiting you?** Kissflow helps us solve the problem of manual, disjointed workflows by digitizing and automating our processes—especially in procurement. It centralizes purchase requests, approvals, vendor communication, and payment tracking, which reduces delays, minimizes human error, and improves overall transparency. Before Kissflow, tracking the status of a request or chasing approvals across emails was time-consuming. Now, everything is streamlined in one place, with clear accountability and real-time visibility. It’s also helped enforce compliance by ensuring proper documentation and approval chains are followed consistently. ### 3. One of the best P2P tool **Rating:** 5.0/5.0 stars **Reviewed by:** Tushar R. | Associate consultant, Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Kissflow?** The drag‑and‑drop workflow builder, clean layout, and self‑explanatory form‐builders make it easy even for non‑technical users to set up and use. Users appreciate being able to automate processes, build forms and workflows without writing code. This speeds up implementation and reduces dependence on IT or developers. Kiss - flow helps reduce manual tasks, make approvals faster, cut down turnaround times, eliminate paperwork and bottlenecks. Users frequently report that the support teams are responsive and helpful when setting up workflows or resolving issues. **What do you dislike about Kissflow?** Reports of the software being slow to load, or crashing occasionally. **What problems is Kissflow solving and how is that benefiting you?** Quicker purchase requisitions to PO issuance. Reduced delays in invoice approvals leading to on‑time payments. Visibility into vendor performance, contract expiry, pending invoices. Automating parts like PO–invoice matching reduces mismatches, missing documents. Clear audit trails (who approved what, when), supporting internal/external audits. ### 4. The best Document Management Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Felix O. | Senior Business Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Kissflow?** Kissflow is simply amazing! It's the primary document platform in our organisation, for Organized Documenrt Management and Approval Workflow. As the Business Systems Analyst, I manage the workflow design and implementation, and it's really easy to use, and flexible to suit different workflpw process needs. We use kissflow for all document approvals, eliminating paper shuffling across the entire organisation.. Highly recommended any day! **What do you dislike about Kissflow?** I wish it had a scripting engine where I can further extend the app to very custom needs. It has impressive nocode integrations built in, but with a scripting engine, I could take full control of how I want it to work. **What problems is Kissflow solving and how is that benefiting you?** Eliminating use of paper documentation, With Acces Control Built in. Improving insights into workflow approval steps, so all assigned stakeholders are carried along all the way Streamlining complex workflows and increasing security layer by taking sensitive tasks off email ### 5. This is a statement in English, so no translation is needed. It suggests that the platform is effective for overseeing the various stages of contract management. **Rating:** 4.0/5.0 stars **Reviewed by:** Anna H. | Legal Lead, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Kissflow?** The platform allows you to maintain control over each step of the contract cycle. **What do you dislike about Kissflow?** The process of reviewing and editing legal documents requires using other tools such as email, Slack, Word, etc. It does not allow reviewing on the platform. **What problems is Kissflow solving and how is that benefiting you?** The legal and commercial teams required a solution to centralize the life cycle of contracts from request to signature, and this platform allows them to keep control of each step and organize requests. ### 6. Great P2P Flow and Flexibility, but Integration Issues Persist **Rating:** 4.0/5.0 stars **Reviewed by:** Palak K. | Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Kissflow?** The process of P2P, ease of flow, new feature, and flexibilty. **What do you dislike about Kissflow?** The integration failure occurring, stuck in the process. **What problems is Kissflow solving and how is that benefiting you?** The P2P process, from requisition to invoice the integration from one step to other. ### 7. We've been working with kissflow for over a year now and I'm very satisfied with the product **Rating:** 5.0/5.0 stars **Reviewed by:** Nicolò N. | Digital Transformation Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Kissflow?** It's allowing our organisation to be more agile by helping citizen developer users digitalize processes faster! Thanks to the community we're always up to date with the latest features and we can ask for help easily. We've been using it for over a year now and the implementation in the company has been smooth enough thanks to the APIs. **What do you dislike about Kissflow?** Some permissions are not consistent within the platform. You can notice some items have been developed by different teams. There should be more privacy-focused features. By default data within processes are shared with everyone, I need to manually mark the process as private. **What problems is Kissflow solving and how is that benefiting you?** We were looking for a BPM that could allow non-developers to digitalise processes. Now Kissflow is the BPM that was chosen for the whole company. ### 8. Life changing workflows that I call "Fail Safe" Flows **Rating:** 5.0/5.0 stars **Reviewed by:** Cindi H. | County Recorder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Kissflow?** I love the easy visuals - so many programs I've used in the past are clunky and difficult to navigate. Kissflow is easy on the eye. I love that I can be in control of changes and updates and that I don't have to rely on anyone else to make the changes for me. I love that as I learn the capabilities, my workflows have evolved into a type of office assistant. It has made training a breeze because the workflows guide the emoloyees with check boxes and preprogrammed explainations. Getting started is very easy and customer service is epic. Kissflow is now an intregal part of our daily office routine. It's marvelous! **What do you dislike about Kissflow?** I cannont think of any downsides - the customer service is excellent, the product is excellent. **What problems is Kissflow solving and how is that benefiting you?** I had a customer walk in and ask me if I had proof that I had mailed her water deed to the state Division of Water Rights as we are supposed to do this when we record a water deed. I said I didn't have proof, that we always just mailed them in and have never had a problem. The customer then explained to me that the Division said they never received her deed and as a result, she had lost her water rights. My heart sunk - I did not know there would be such serious concequeneces so I created a new Water Deed workflow that connects to my recording workflow in the Kissflow platform that tracks and sends these deeds elecotronically (with a "yes or no" answer) - and sends me an alert to verfy the receipt of the the deed. This new "fail safe" workflow has given me piece of mind - never again will a water deed be lost! I am now helping other departments build workflows to help manage their daily processes. This is saving us all time and money! ### 9. Support and Configuration **Rating:** 5.0/5.0 stars **Reviewed by:** Hamza D. | Sr Analyst-Financial Systems and PMO, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Kissflow?** There are quite a few features that usually require customization, but in Kissflow they can be configured to accomadate business processes. The support and response time from the Kissflow team has been excellent. Integarting by sending data masters into Kissflow has been seamless and it utilizes API Endpoints that accepts JSON payloads that is very easy to implement. **What do you dislike about Kissflow?** The integartion from Kissflow to any system outside, requires to reach out to the Support in order to make modifications as that is not something that is exposed to the Kissflow Adminsitrator. **What problems is Kissflow solving and how is that benefiting you?** Kissflow is going to essentially help us consolidate to different systems that we are using currently and this will reduce the maintenance and overhead costs. ### 10. Kissflow has helped us immensely in reducing manual work and human intervention **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2024 **What do you like best about Kissflow?** Kissflow's drag and drop features has helped us immensely in streamlining workflows. Since it is low code, it is also very citizen-developer friendly. It also supports Javascript, that has allowed us to make some customizations. Seamless integration with other platforms is also a very big plus point for our organization. Customer support is another very valuable addition from Kissflow. CSR's are almost always available to help us. **What do you dislike about Kissflow?** Although Kissflow does support customization, it often feels very limited. For example, in one of our use-cases, we wanted to use sequence numbers/request number in a table but Kissflow was not able to accomodate that. Reporting features can also be enhanced. **What problems is Kissflow solving and how is that benefiting you?** Kissflow has made our work so much easier by automating tedious tasks and keeping our processes organized. We no longer waste time chasing approvals or fixing errors in manual workflows. It’s helped our team collaborate better and focus on what really matters, instead of getting stuck in routine tasks. ## Kissflow Discussions - [How do i generate a well understood summary report for all the request put on kissflow](https://www.g2.com/discussions/how-do-i-generate-a-well-understood-summary-report-for-all-the-request-put-on-kissflow) - 3 comments, 1 upvote - [How do I delete multiple records that have been completed](https://www.g2.com/discussions/how-do-i-delete-multiple-records-that-have-been-completed) - 1 comment, 1 upvote - [How do you use Kissflow?](https://www.g2.com/discussions/how-do-you-use-kissflow) - 1 comment - [What is Kissflow software?](https://www.g2.com/discussions/what-is-kissflow-software) - 1 comment - [View Kissflow pricing details and edition comparison](https://www.g2.com/products/kissflow/reviews/kissflow-review-5225550?section=pricing&secure%5Bexpires_at%5D=2026-07-21+00%3A07%3A30+-0500&secure%5Bsession_id%5D=b335cf02-afd1-4e72-92a6-30c71516c76d&secure%5Btoken%5D=c26de9cc5a6c7ba8e7de857da5f01b924dca50d9f6f2dfdbeb4455019ecbcf12&format=llm_user) ## Kissflow Integrations - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) ## Kissflow Features **Setup** - Activities - Flows - Dependencies - Notifications **Digital Workflows** - Logic and Conditions - No-Code Or Low-Code - Document Management **Functionality** - Ease of Use - File Management - Multi-Language Support - Customization - Straight-Out-the-Box Functionality - Help Guides - Patching & Updates **Generative AI** - AI Text Generation - AI Text Summarization **Permit Lifecycle Management** - Permit Approval Workflows - Permit Creation & Issuance - Permit Closure & Verification - Permit Templates & Types **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Document Approval **Application Design** - UI Code Extending - Programming Code Extending - Customized Branding - Application Templates - Workflows **User Interface Design** - WYSIWYG Editor - Customized Branding - App Templates - Workflow Management **Management** - Updates - Audit Trail - Integration **Forms** - Data Mapping - Templates - Mobile-Friendly Forms **Safety & Compliance** - Regulatory Standards Support - Risk Assessment Integration - Compliance Tracking & Audit Trails - Isolation & Lockout Tagout (LOTO) Controls **Customization** - Document Generation - Process Design - Process Repository - No-Code App Development - Low-Code App Development **Data Control** - Data Migration - Data Synchronization - Data Security **Data Control** - Data Migration - Data Synchronization - Data Security **Automation** - Workflow Automation - Workflow Mapping - Real-Time Updates - Robotic Process Automation **Generative AI** - AI Text Generation **Real‑Time Visibility** - Mobile & Field Access - Real‑Time Permit Monitoring **Collaboration** - Permissions for Sharing - Data Unification - Accessibility - Process Routing **Publishing** - Application Deployment - Platform Compatability - Lifecycle Management **Publishing** - Application Deployment - Platform Compatibility - Lifecycle Management **Agentic AI - Low-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - No-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Digital Process Automation (DPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integrations & Data** - Reporting & Analytics - System Integrations & APIs **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Process Development** - Process Routing ## Top Kissflow Alternatives - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews) - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - 4.2/5.0 (199 reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) - 4.5/5.0 (1,518 reviews)