--- title: Kissflow Reviews meta_title: 'Kissflow Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 591 reviews by the users' company size, role or industry to find out how Kissflow works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 591 scale: '5' date_modified: '2026-07-17' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Kissflow Reviews **Vendor:** KissFlow **Category:** [Business Process Management Software](https://www.g2.com/categories/business-process-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 591 ## About Kissflow Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow enables process owners and IT developers to automate and build middle-office processes and applications. Kissflow help solve two main challenges in the enterprise: The first is the custom application backlog. Enterprise IT teams say “not now” to most custom application requests from business teams. While important to a department, they aren’t vital enough to engage limited IT bandwidth. Kissflow gives internal developers a hyper-fast platform to build various applications quickly. The second is starting a citizen development program. Process owners are scattered throughout the organization and need a standard, approved, and governed way to build automated applications that are a step up from spreadsheets. With its simple no-code design, patented rules engine, and comprehensive governance module, Kissflow is the ONLY platform that fulfills all the requirements for true citizen development. Teams can build a wide variety of solutions on Kissflow, from custom multifunctional applications to automated human-centric processes, workflows, case management, and project management. Hundreds of global and Fortune 500 brands rely on Kissflow to transform middle-office operations. ## Kissflow Pros & Cons **What users like:** - Users love the **user-friendly interface** of Kissflow, appreciating its visual appeal and ease of navigation. (37 reviews) - Users enjoy the **ease of use and flexibility** of Kissflow's workflow management for streamlined document processes. (20 reviews) - Users value the **automation capabilities** of Kissflow, enhancing agility and productivity while simplifying process management. (19 reviews) - Users admire the **flexibility** of Kissflow, making workflow design and document management effortless and customizable. (18 reviews) - Users love Kissflow for its **customization options** , enabling tailored workflows and seamless integrations with third-party services. (16 reviews) - Ease of Learning (15 reviews) - Customer Support (14 reviews) - Automation Focus (13 reviews) - Easy Creation (13 reviews) - Easy Integrations (13 reviews) **What users dislike:** - Users face challenges with **limited features** in Kissflow, especially regarding data export and mobile app functionality. (16 reviews) - Users desire a **scripting engine** and enhanced features to meet their specific customization and reporting needs. (14 reviews) - Users find Kissflow offers **limited customization** , restricting flexibility and hindering specific use-case implementations. (11 reviews) - Users find **integration issues** challenging, as third-party connections can be cumbersome and inflexible. (9 reviews) - Users criticize the **limited access control** in Kissflow, noting inconsistent permissions and a lack of privacy features. (6 reviews) - Functionality Limitations (6 reviews) - Integration Difficulties (6 reviews) - Limited Flexibility (5 reviews) - Cost Issues (4 reviews) - Difficult Navigation (4 reviews) ## Kissflow Reviews ### 1. Perfect Business Process Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** The workflow, items creation and reporting are great tools to help us at work **What do you dislike about Kissflow?** Maybe there are somethings a little complex **Recommendations to others considering Kissflow:** Every company should have a process based on kissflow, it helps you to control things like purchases **What problems is Kissflow solving and how is that benefiting you?** Purchase orders control and purchase budgeting ### 2. Helped our company to grow **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** Kissflow is an easy to use, super intuitive tool that helped our organization to create and implement processes. **What do you dislike about Kissflow?** The interface is very intuitive and flexible, overall I have no dislikes. **What problems is Kissflow solving and how is that benefiting you?** The main benefit is the process automation. No more paperwork, everything is done digitally. ### 3. Easy way of tracking the time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** That is simply and very intuitive. Easy to use and amend to your own use **What do you dislike about Kissflow?** That my reports can be totalled in bot way: decimal place and actual time **What problems is Kissflow solving and how is that benefiting you?** I can easily track the time for my projects and quickly run all reports ### 4. function **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** simple and easy to use for non technical staff **What do you dislike about Kissflow?** too simple and limited customization if we would like to have more function and fancy form **Recommendations to others considering Kissflow:** more function and logic **What problems is Kissflow solving and how is that benefiting you?** transform paper form to e-form for approval as part of the audit. ### 5. Easy to use and connect **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** Space for comments and dates in Avery part of the process **What do you dislike about Kissflow?** When I want to switch to a client from other, I get lost in the screen **Recommendations to others considering Kissflow:** Use roles correctly **What problems is Kissflow solving and how is that benefiting you?** Following client process and we can give an status inmediately ### 6. Tracker facilitator **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Kissflow?** I am not lost, firt of all. Second: I can see what are my tasks for that day, what is my priority. **What do you dislike about Kissflow?** Sometimes it freezes or stops working. And it is green. **What problems is Kissflow solving and how is that benefiting you?** Interview scheduling - easier tracking and administration. ### 7. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** Software is easy to use, and if I ever have any questions their team is awesome about answering! **What do you dislike about Kissflow?** Nothing at all, they've never disappointed. **What problems is Kissflow solving and how is that benefiting you?** "dropped Ball" scenarios are gone. Everyone knows where a task is in its process. ### 8. Good for Automation **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** It has got plugins for whatever you name. Excell commands work, whatelse is required. **What do you dislike about Kissflow?** Loading takes some time. It makes many pauses. **What problems is Kissflow solving and how is that benefiting you?** We wanted to see the workflow in our institute. We could do that to some extend. ### 9. Great software with alot of support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** The best thing about kissflow rather than the software that has some limitations its the support you get. **What do you dislike about Kissflow?** Theres a few problems with reporting and its limited. **What problems is Kissflow solving and how is that benefiting you?** Creating a business proceses which involves everyone in the area ### 10. KissFLOW review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2019 **What do you like best about Kissflow?** I can manage workflow, track cases, and collaborate with my team. **What do you dislike about Kissflow?** I don’t dislike anything about kissFLOW. I would recommend to all. **Recommendations to others considering Kissflow:** Manage work, manage teams, manage success with kissFLOW. **What problems is Kissflow solving and how is that benefiting you?** I am able to keep track of my work more effectively now. ### 11. Gets the Job Done **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** Its an intuitive system that does exactly what we need. **What do you dislike about Kissflow?** It would be nice to direct download reports instead of using email zip files. **What problems is Kissflow solving and how is that benefiting you?** Kissflow solves all of our spending approval with third party vendors. ### 12. Helpful Workflow tools **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** I like that we have the ability to create automated forms and collect data eliminating a lot of manual processes. **What do you dislike about Kissflow?** Some of the reporting features can be improved **Recommendations to others considering Kissflow:** N/a **What problems is Kissflow solving and how is that benefiting you?** Automating processes, creating simple forms ### 13. Solid process management software **Rating:** 3.5/5.0 stars **Reviewed by:** Jack F. | Manager Sales and Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Kissflow?** Kissflow is flexible. I can pick from one of their templates or create a custom process from scratch. Customer service is quick and friendly. The user experience and interface is clean, crisp, and easy to use. **What do you dislike about Kissflow?** There are some features that I need which kissflow simply cannot do yet. They have been great about making updates and improvements, but I have had trouble with some formulas in my forms as well as linkages between Master docs and forms. **What problems is Kissflow solving and how is that benefiting you?** I use kissflow for purchasing. Employees in my company submit requests for items to be purchased along with information on how to purchase them. I can then review the requests and make those purchases, with alerts for the requester stating that their item is on the way. ### 14. The features fit the firm's requirements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** Responsiveness when I have queries or concerns **What do you dislike about Kissflow?** bugs that remained in the previous versions after an update **What problems is Kissflow solving and how is that benefiting you?** We were trying to streamline approvals and have a single platform for a particular process. ### 15. Great solution for document flow electronically **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** The ease of being able to run documentation through various staff in our firm for approval purposes. **What do you dislike about Kissflow?** Creating and/or updating an app can be a little tricky **What problems is Kissflow solving and how is that benefiting you?** Better management of document flow ### 16. Solves all our workflow problems! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2019 **What do you like best about Kissflow?** We can customize each workflow to suit EXACTLY what we need! **What do you dislike about Kissflow?** Loading time to login can be slow sometimes. **What problems is Kissflow solving and how is that benefiting you?** On onboarding process, and a number of other internal processes. ### 17. We have 5 month experience with KiSSFLOW **Rating:** 3.5/5.0 stars **Reviewed by:** Daisuke U. | Manager of Finance and Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Kissflow?** Easy to create a new flow if it's a simple one Many e-mail notification option Reasonable fee Customer support is fantastic **What do you dislike about Kissflow?** Condition setting is difficult (it's somewhat similar to Excel formula but more difficult) Hope each page has separate help videos related to the page, especially Apps page **Recommendations to others considering Kissflow:** Easy to create a new flow if it's a simple one Many e-mail notification option Reasonable fee Customer support is fantastic **What problems is Kissflow solving and how is that benefiting you?** Our company is a subsidiary of Japanese HQ and has a circulation approval system. We did it with excel file but we had some problems. - don't know who is currently holding the task - depends on employee's IT skills - not sure proposers send the document to proper approver KiSSFLOW makes these problems over. ### 18. A simple but powerfull Workflow Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Brian Z. | Director of Information Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Kissflow?** Workflows are incredibly easy to build and deploy and continued workflow maintenance and development is well thought out, as well. I think the card/flowchart design method works really well for this sort of development and is very approachable for the non-developer. **What do you dislike about Kissflow?** As a programmer I would have liked to have seen some more advanced options for actions but, honestly, I am reaching for something to criticize. The webbhooks and API probably give you all of the advanced functionality that is needed. **Recommendations to others considering Kissflow:** The barrier to entry is so low there aren't many reasons not to give it a try. **What problems is Kissflow solving and how is that benefiting you?** We used Kissflow to replace a workflow engine that was included as part of our ERP system but that was not very flexible or user friendly. ### 19. Great software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** The ease of completing requests. Makes the process work faster **What do you dislike about Kissflow?** No flaws. Program fulfills all our needs **What problems is Kissflow solving and how is that benefiting you?** Being able to process document requests faster. The benefit of getting documents approved faster. ### 20. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Jean G. | BA, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Kissflow?** The UI experience is a useful tool for all in the company, The users can find and read all the information without problems. Another important aspect is the API that Kissflow has, It feature have permitted to our company integrate and automate some process using different tools as zapier and mailchimp. Now the company receives and admin all the admissions process using Kissflow. The interactions with different areas inside the company have been possible using Kissflow. **What do you dislike about Kissflow?** We are very happy with the product. I would like to integrate Kissflow with our customer manager Intercom. Have the entire information synchronize could be useful. **What problems is Kissflow solving and how is that benefiting you?** All the process automation inside the company. We are looking automate everything and Kissflow takes an important part in this goal ### 21. A good solution for business workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** Easy to setup. , automatic the business workflow. **What do you dislike about Kissflow?** Time wait for publish app is long . this is not good expirence **What problems is Kissflow solving and how is that benefiting you?** automatic the business workflow , statitics and report . ### 22. It's been helpful for discount approvals **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2019 **What do you like best about Kissflow?** It helps to bring together collaboration internally to loop in all necessary parties when trying to process unique discounts for deals. **What do you dislike about Kissflow?** Updates could be better in regards to who have seen the messages and maybe as well what we are waiting on. **What problems is Kissflow solving and how is that benefiting you?** This process has helped us to standardize our discounting procedures for a smoother internal communicative process. ### 23. Amazing tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** The ease with which the work delegation can be carried out. **What do you dislike about Kissflow?** The data analysis tool could be added and improved. **What problems is Kissflow solving and how is that benefiting you?** Work flow management on production floor. ### 24. Easy Life .. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2019 **What do you like best about Kissflow?** Our use of the program facilitated many things and shortened the time and effort. Add to that that it is the greatest to preserve the environment as it saved on the consumption of a lot and a lot of paper and ink and printing thanks to her great .. **What do you dislike about Kissflow?** Through my humble use of the program, I can not judge its disadvantages. Add to this as a beginner in accounting .. I can say one thing I did not like that the application on the mobile does not add the added pictures .. **What problems is Kissflow solving and how is that benefiting you?** As I said earlier, the program shortened the time and effort because one transaction in real life necessitates the passage of five responsible people before it reaches me is difficult and takes a lot of time either with the program, the pressure of a button enough to put the signature of the official ### 25. I have foudn the support service from Kissflow team to be very helpfull and efficeint **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** I like how the various functions and tasks work smoothly together **What do you dislike about Kissflow?** that I can not undo a step once kissed on **What problems is Kissflow solving and how is that benefiting you?** work flow, productivity tracking ### 26. Kissflow goes with your flow **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2018 **What do you like best about Kissflow?** Kissflow works best with customizing your own workflow processes, from simple processes of a small company to complex calculations that involve many users of an enterprise. It helps professionalize a company, making communication between colleagues, superiors or subordinates, much clearer and more clear cut. Everything is tracked, from what gets filed, to how people respond; even to the results that need to be reported. The best parts; for one; everything is customized by me, when I just happen to be an above-average excel user without any programming knowhow. And two; your business processes are kept in tact, which makes it easy for a company to orient new employees, handle delegations for people on leave, or even transfer know how or processes for people on the exit. Overall, kissflow goes with your flow. **What do you dislike about Kissflow?** I dislike the complications involved with trouble shooting programming errors and the limitations of app functions and features that allow collaborative inputs, and finally, its lack to include modern features such as ID / fingerprint input or even GPS location inputs. These would make the functionalities more comprehensive in solving modern day problems of any business. **What problems is Kissflow solving and how is that benefiting you?** I am solving problems that involve validation, transparency, structured communication and automation of simple manual calculations that eat up a lot of labor time, and are prone to human error. ### 27. Fast and usefull **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** Easy design to end-user, fast deploy. Turbo support! **What do you dislike about Kissflow?** No version history or app changelog. Manual g-suite user sync. **What problems is Kissflow solving and how is that benefiting you?** Onboarding, Withdraw, Termination, Travel request. ### 28. KISSFLOW Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2019 **What do you like best about Kissflow?** We are easily able to streamline the process and approve and deny requests, in a much more simple-easy-to-use fashion. **What do you dislike about Kissflow?** Works great most of the time, however sometimes you find yourself having to reload it repetitively. **What problems is Kissflow solving and how is that benefiting you?** Easily able to print off logs of all approvals and requests in excel format. ### 29. Amazing workflow tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Gasana A. | Project Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Kissflow?** KissFlow is capable of simplifying complex processes to make them easier for follow ups and analysis. it has rich fields but above all I like email notifications and public forms. **What do you dislike about Kissflow?** I dislike the account administration system. how one account may have many super admins with the same access to the system and how you can separate users according to the process. also one more thing is how I can't forward one process to another account without losing any data. **Recommendations to others considering Kissflow:** It is a great tool for managing complex processes **What problems is Kissflow solving and how is that benefiting you?** - Taking disciplinary actions against an employee who have violated policies - Receiving claims from clients and staff from the field - Reconciling data - Requests -etc ### 30. The app is flexible and the support team in kissflow are very supportive. **Rating:** 4.5/5.0 stars **Reviewed by:** Melanie H. | Data and Digital Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2018 **What do you like best about Kissflow?** It's flexibility to automate processes of our company and it is easy to collaborate and share to our team.The user permission is flexible and the reports can be customized according to your needs. The flexibility to import and export data in excel for more in depth analysis is very helpful. Easy to create and delete application especially for those processes that needs to be tested first before going live. **What do you dislike about Kissflow?** Reply through email cannot be viewed inside Kissflow. Should have more tutorials and examples on formula creation and specially if the data needs to be pulled out from the database not in the master. . Only with admin or creator permission you can update the data once the request is completed. Need to create a new app for updating so that a normal user can update the data. If we will export through excel the attachment specially photos cannot be viewed in excel. Not able **Recommendations to others considering Kissflow:** If you want to automate your processes for easy collaboration with your team, have a secure and flexible database of your data, and can access data anywhere, Kissflow is the software that you need. **What problems is Kissflow solving and how is that benefiting you?** Supplier and Material Database. It's benefits is that we can have a database of our supplier and materials and can collaborate with other teams to update it.We are also planning to use it in our internal process like HR, Accounting, Project Management and task monitoring for our team. ### 31. Very versatile and integratable solution for business process management **Rating:** 4.0/5.0 stars **Reviewed by:** Fred R. | Technical Director, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Kissflow?** Though a little less intuitive than some of the other business process management softwares I have tried out, it was the most versatile solution we could find. We reviewed some other solutions, but they were missing branched processes and automatically starting other processes. **What do you dislike about Kissflow?** I could use a soluton for open forms that initiate processes with a set process owner. For example, I would like to have a public form that could receive a request or an order, which would then automatically start a process and assign it to a set person or group. Also, I would like to be able to set the from field for system emalis so it could come from our organization rather than a kissflow email. **Recommendations to others considering Kissflow:** Give it some time. Though sometimes rude and unhelpful, their support is usually fairly knowledgeable. They're not excellent at providing alternative solutions, but especially if you use KISSFlow with Zapier, it can be an incredibly powerful software to manage your processes. **What problems is Kissflow solving and how is that benefiting you?** Standardization of our most common processes. It is also a useful first step when trying to automate communication and completing parts of common processes. ### 32. Keeping it Short and Simple! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Kissflow?** I like how easy it is to actually build and manage the workflows. In addition, the ease of important documents and information being able to seamlessly move through our system of approvals electronically, has been a true game changer for our organization. **What do you dislike about Kissflow?** I'd like more control on the layout of the form, to include, not only how the form is laid out, but font sizes, being able to do more with styling of the form. So, I don't like that we can't do that currently. Not having a test environment is another dislike, but the workaround helps a lot. **Recommendations to others considering Kissflow:** Wonderful product. You won't be disappointed. **What problems is Kissflow solving and how is that benefiting you?** Prior to KF, we were physically moving at least 50 forms for approvals. That meant, administrative assistants scanning the initial document and then the next admin scanning again after signatures and so forth. This so you could at least no when something was signed. Without that scan, you really had no idea where a form would be at any given time. Folks would have to call around, or walk to someone's office to find out the location and status of form, if needed. We have seen a tremendous reduction of the administrative assistants time, allowing them the ability to work on other tasks, and everyone can see where something is at any given time. ### 33. Great Workflow Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Kissflow?** Styling, appearance and included notifications. **What do you dislike about Kissflow?** KiSSFLOW does not use static IP's limiting the ability to work with other apps to have data interact in certain environments. **Recommendations to others considering Kissflow:** Change log so we can see what changes on the admin / back-end are made to the forms after they are complete. Enable static IP's for some forms to receive information from apps in secured environments. Warnings or alerts when duplicate webhooks are sent. Data reporting is tricky for some of our apps based upon the limit of fields in the report and the ability to modify what we see. We often have to export all of the data into an excel and then modify which is time consuming. **What problems is Kissflow solving and how is that benefiting you?** Submission of forms which were otherwise tracked through email requests such as time off, access requests, ownership changes, project requests etc. Through KiSSFLOW we were able to integrate a multi-tier approval chain making status and processing smoother and quicker. ### 34. KiSSFLOW is easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Janet M. | Director of Academic Information Systems, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Kissflow?** Ease of use. For a non-programmer, I was able to setup unique workflows with very little help. Also, when I needed assistance, KiSSFLOW support was very helpful and responded to my requests quickly. Training materials are very clear and concise. They are written from a user's perspective. The ability to track these requests and output into a spreadsheet is another valuable feature as we use the data for future process improvement. **What do you dislike about Kissflow?** Nothing. As an enhancement, it would be useful for our process improvement initiatives to be able to have time-stamp data at each step for each record available in an exported report. **Recommendations to others considering Kissflow:** The KiSSFLOW organization truly seems to care about its customers. Each year I receive a follow-up call from the organization asking what else they might do to assist us. It is not a sales pitch but a sincere interest in how they might improve the product. **What problems is Kissflow solving and how is that benefiting you?** As a University, we have many requests that are not available in the standard templates. These are some of the workflows I have created: 1. Course substitution requests - submitted by advisors and approved by department chairs 2. Course Cancellation requests - submitted by faculty leaders and then requests go through a series of operational processing steps 3. Transportation vehicle requests - submitted by coaches and approved by the Athletic and Transportation departments ### 35. Kissflow review from Vibrant Emotional Health **Rating:** 4.5/5.0 stars **Reviewed by:** Mariya S. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Kissflow?** Form design, pretty easy syntax to learn and great customer service. **What do you dislike about Kissflow?** There are no error explanations and no version controls. **Recommendations to others considering Kissflow:** Definitely make sure that you train your staff. That was extremely helpful for us. Also use the trial period of the software and build at least a couple of forms to validate if that's the right product for your business. **What problems is Kissflow solving and how is that benefiting you?** Our number one business goal was to digitize business processes like payroll change, request to fill a vacancy etc. The key benefit was that we don't give users any flexibility to 'control' the workflow so they don't get a chance to pick the approvers and instead there is a hard-coded logic. ### 36. Excellent tool, exactly what I was looking for **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew M. | Director Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Kissflow?** This tool provides the right balance of being easy to configure while providing granular controls when setting up logic for a process flow. The fact that it has a mobile app is excellent as many of my users are on the go and need to access workflows remotely. We have implemented this at my organization and it is taking off tremendously in a very short amount of time. **What do you dislike about Kissflow?** Two things, the setup for integrating to AD is very involved they would do well to offer more capabilities through a service like one login that would take care of much of this. The second is that there is no onedrive for business integration. We like many other firms use office 365 and as such use onedrive for business. We would love to incorporate this into our workflow. **What problems is Kissflow solving and how is that benefiting you?** Mainly digitization of manual paper based business processes. ### 37. Kissflow **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 06, 2019 **What do you like best about Kissflow?** Only used for a few months. Thought it was simplistic to use for tracking. **What do you dislike about Kissflow?** It didn’t work with our system too well and my manager acted like it was too costly for the value it provided. **What problems is Kissflow solving and how is that benefiting you?** Multiple team members across multiple physical sites so this helped us track progress remotely. ### 38. Easy, User friendly, Tedious, Chanllenging and Erronous at times :) **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** December 25, 2018 **What do you like best about Kissflow?** What I like most is that Kissflow have a responsive and accommodating Support group! I like that they are reply to my questions as soon as they can. Also, they are nice and persistent in solving issues and errors. They are willing to provide alternative solutions. **What do you dislike about Kissflow?** When there are errors and slow processing. Also it cannot copy or duplicate a created task or field, which is very tedious and time consuming. It is kind of hard to navigate around and the reports are limited to customization which is a bummer. **Recommendations to others considering Kissflow:** Try it to know :) **What problems is Kissflow solving and how is that benefiting you?** Procurement and supply chain processes. I have realized that Kissflow is evolving and helping the business improve online activities. All offline documents are improved and made easy to track and document. We are now able to measure productivity and efficiency of work. ### 39. Awesome Workflow App **Rating:** 5.0/5.0 stars **Reviewed by:** Ashfaq A. | Manager, Luxury Goods & Jewelry, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Kissflow?** Everything can be done within minutes, new apps creation are easily accessed & report generations are perfect as expected. Have created nearly 12 Apps most of it created within 1 days with setting up all the process flow management. **What do you dislike about Kissflow?** Clarifications are not reflecting in reports, hence some of the reports are misguided due to this. If the same is being recorded in Reports or the Business step changes to clarification member, Then it would be of much easy access. **Recommendations to others considering Kissflow:** Yes would recommend **What problems is Kissflow solving and how is that benefiting you?** Repairs, Return, Online & store process, supply chain process flows. Packing Material Request & region wise separate process. ### 40. Great systems, excellent customer service. **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer Y. | Director of Coffee, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Kissflow?** I love that there are templates to start from and a straightforward interface. The customer service and follow-ups are excellent; I appreciate that personal touch with the same rep each time, and they are always available when I have questions. **What do you dislike about Kissflow?** We have had a few instances of the mobile app not working properly, which has been difficult to get to the bottom of. **Recommendations to others considering Kissflow:** Definitely worth it for streamlining processes and communication across departments. **What problems is Kissflow solving and how is that benefiting you?** Our purchase requests now are automated with a clear flow of communication and tracking. We are also starting to use it for new product rollouts. ### 41. Top Customer Service **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2019 **What do you like best about Kissflow?** Great User experience, it was extremely easy to create new forms & customer support was outstanding **What do you dislike about Kissflow?** Would be nice if there were more in-depth administrator and end-user training **What problems is Kissflow solving and how is that benefiting you?** Helps me manage the office better ### 42. Powerful app, but needs fine tuning **Rating:** 4.0/5.0 stars **Reviewed by:** Logan T. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Kissflow?** Powerful integrations and tools; mobility **What do you dislike about Kissflow?** Excessive loading times on desktop browser, inhibiting multi-flow and quick changes which are crucial in a busy environment. Mobile app needs improvements in regards to speed, responsiveness, and login management (I randomly get logged out and sometimes a reinstall is required). **What problems is Kissflow solving and how is that benefiting you?** We have been solving the paper-to-digital problem with Kissflow- removing the communication and procedural barrier to ensuring the next person gets their task and moves on to the next. Regardless, we have realized the necessity of Kissflow is a game changer, and wish we had it years ago. ### 43. Great tool for organization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Kissflow?** It help keep me organized and I don't have to worry about telling people what to do. KissFlow automatically sends an email to my coworker as a reminder. **What do you dislike about Kissflow?** It needs a couple more features that would be useful, like being about to sort by due date when pulling up all the active items. Sometimes is can also be slow on loading certain pages. **Recommendations to others considering Kissflow:** I recommend this product. It will definitely help with task management and make people accountable for their job tasks. **What problems is Kissflow solving and how is that benefiting you?** KissFlow has helped keep everyone organized and eliminated a lot of unnecessary paperwork. This program has also allowed us to make people accountable for the job tasks. If someone doesn't complete a certain task, we will know and we can go to them for clarification. ### 44. Good Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Furniture | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Kissflow?** I like the fact that many of the applications that can serve you are already present and I can release everything in a short time. I like the fact that many of the applications that can serve you are already present and I can release everything in a short time. **What do you dislike about Kissflow?** I do not like the fact that it is difficult to customize. I could not easily insert my pieces of code. I do not like the fact that it is difficult to customize. I could not easily insert my pieces of code. **Recommendations to others considering Kissflow:** If you need software that puts many services in order, you are on the right track in no time **What problems is Kissflow solving and how is that benefiting you?** We are solving the passage of information between various components of the company. ### 45. The KiSSFLOW group has been great! **Rating:** 5.0/5.0 stars **Reviewed by:** Leah P. | HR Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Kissflow?** The availability of tech support is what makes this company so great in my eyes. They get back to you and schedule a screen share to fix your problem immediately. No waiting for meeting times and no back and forth! Techs are very pleasant and knowledgeable. They not only fix the problem, but make sure you understand it. The product has been a great tool for us in Human Resources. **What do you dislike about Kissflow?** The only issue I have had is some browser settings do not allow for smooth navigation. Support was able to help me with this, though. **What problems is Kissflow solving and how is that benefiting you?** No more paper forms! No more walking around the company and waiting days even weeks to get approvals. Executives are able to easily approve. ### 46. Kissflow help me to make my applications more efficiently and fast **Rating:** 5.0/5.0 stars **Reviewed by:** Kim R. | SYSTEMS COORDINATOR, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Kissflow?** KISSFLOW its very easy to use it, help me to make my process BPM and my apps very easy and functional. **What do you dislike about Kissflow?** i dislike the intermitence when i build my app and have many changes, sometimes if i built it for more than 1hr the app dont take my changes and i have to reset and upload all the fields and sections than i make it. **What problems is Kissflow solving and how is that benefiting you?** make our process more efficently! My Purchasing area have some problems with the process to lift a purchase order, with kissflow we automatized the process and make the workflow very easy for our business users. With kissflow we automate the lift of data masters products and make our formats more fast and secure. ### 47. Kissflow keeps true to their name Keep It Simple "Stupid" **Rating:** 5.0/5.0 stars **Reviewed by:** Monica B. | Director of Financial Assistance & Auxiliary Programs, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Kissflow?** I'm not a programmer yet even I am able to create effective workflow solutions for our two campus school. **What do you dislike about Kissflow?** Nothing really comes to mind. It's a really effective tool. **Recommendations to others considering Kissflow:** Once you get over the hump of the setup, which their technical staff was amazing at assisting me with, the rest is really a walk in the park. Reports are easy to pull and it's easy to onboard new employees. **What problems is Kissflow solving and how is that benefiting you?** We use Kissflow for routing purchase orders and field trip requests. ### 48. KissFlow is a wonderful yet easy tool that we here at our company. **Rating:** 4.5/5.0 stars **Reviewed by:** Della G. | Human Resources Assistant, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Kissflow?** I like the workflow process, they way you can delegate different task to people is pretty cool. **What do you dislike about Kissflow?** My only issue is when you get clarity and send something back to the initiator you can't assign a time for them to return it **What problems is Kissflow solving and how is that benefiting you?** Our entire hiring process is a huge success with working wqith KissFow. We have it set up where you can have it going to each department to notify when a new hire is coming aboard. ### 49. Extremely customisable workflow for your company's needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2018 **What do you like best about Kissflow?** The ability to build a form from scratch, removing all the fields that you don't need and add in the items that you need for your business. I also love the product specialist's response time, and technical knowledge, in addition, they are extremely responsive which is always a plus! **What do you dislike about Kissflow?** Certain aspects of the software that we can't control. For eg. Inability to stop submissions after a certain date, but there are workarounds that work as well. :) Please consult your product specialist for guidance. **Recommendations to others considering Kissflow:** Most of the Workflow software on the market are for specific processes. If your company is looking for a workflow software that you can implement in basically every part of your company, this is the definitely the one to go for. Best part is, you don't need any prior knowledge in programming, etc to be able to build this form! **What problems is Kissflow solving and how is that benefiting you?** Streamlined approval processes that saves time prior to reimbursement. ### 50. I have liked the customization possible using the system formulas **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Kissflow?** Its easy to use once you get the hang of it. I like the functionality that formulas give you. **What do you dislike about Kissflow?** I don't like the notification system. There is a bug with payment in case your account is deactivated. I could not make the payment unless I contacted support **Recommendations to others considering Kissflow:** Ensure you map out your processes accurately before implementing them on kissflow **What problems is Kissflow solving and how is that benefiting you?** We are trying to streamline our internal processes. We want to make sure that everyone involved in any of our processes has visibility on all relevant actions around that process. We want to ensure all the steps in a process are followed without employees taking shortcuts. We want to automate some of the processes. ## Kissflow Discussions - [How do i generate a well understood summary report for all the request put on kissflow](https://www.g2.com/discussions/how-do-i-generate-a-well-understood-summary-report-for-all-the-request-put-on-kissflow) - 3 comments, 1 upvote - [How do I delete multiple records that have been completed](https://www.g2.com/discussions/how-do-i-delete-multiple-records-that-have-been-completed) - 1 comment, 1 upvote - [How do you use Kissflow?](https://www.g2.com/discussions/how-do-you-use-kissflow) - 1 comment - [What is Kissflow software?](https://www.g2.com/discussions/what-is-kissflow-software) - 1 comment - [View Kissflow pricing details and edition comparison](https://www.g2.com/products/kissflow/reviews?page=8&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+14%3A53%3A45+-0500&secure%5Bsession_id%5D=f0da6d96-2fb7-4280-8af7-dd9ed0ecaba1&secure%5Btoken%5D=f87c66d363ef1dbf4cb2b1c57fdedd18580318441bbe6831e12356d910911b35&format=llm_user) ## Kissflow Integrations - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) ## Kissflow Features **Setup** - Activities - Flows - Dependencies - Notifications **Digital Workflows** - Logic and Conditions - No-Code Or Low-Code - Document Management **Functionality** - Ease of Use - File Management - Multi-Language Support - Customization - Straight-Out-the-Box Functionality - Help Guides - Patching & Updates **Generative AI** - AI Text Generation - AI Text Summarization **Permit Lifecycle Management** - Permit Approval Workflows - Permit Creation & Issuance - Permit Closure & Verification - Permit Templates & Types **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Document Approval **Application Design** - UI Code Extending - Programming Code Extending - Customized Branding - Application Templates - Workflows **User Interface Design** - WYSIWYG Editor - Customized Branding - App Templates - Workflow Management **Management** - Updates - Audit Trail - Integration **Forms** - Data Mapping - Templates - Mobile-Friendly Forms **Safety & Compliance** - Regulatory Standards Support - Risk Assessment Integration - Compliance Tracking & Audit Trails - Isolation & Lockout Tagout (LOTO) Controls **Customization** - Document Generation - Process Design - Process Repository - No-Code App Development - Low-Code App Development **Data Control** - Data Migration - Data Synchronization - Data Security **Data Control** - Data Migration - Data Synchronization - Data Security **Automation** - Workflow Automation - Workflow Mapping - Real-Time Updates - Robotic Process Automation **Generative AI** - AI Text Generation **Real‑Time Visibility** - Mobile & Field Access - Real‑Time Permit Monitoring **Collaboration** - Permissions for Sharing - Data Unification - Accessibility - Process Routing **Publishing** - Application Deployment - Platform Compatability - Lifecycle Management **Publishing** - Application Deployment - Platform Compatibility - Lifecycle Management **Agentic AI - Low-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - No-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Digital Process Automation (DPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integrations & Data** - Reporting & Analytics - System Integrations & APIs **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Process Development** - Process Routing ## Top Kissflow Alternatives - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews) - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - 4.2/5.0 (199 reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) - 4.5/5.0 (1,516 reviews)