ME

Mike E.

President, Managing Partner

Small-Business (50 or fewer emp.)

9/23/2022

"I have found Kintone the best platform to develop my special CRM"

5/5

What do you like best about Kintone?

Because I know relational database design from an earlier life; the build for my special needs has been intuitive, and very fast with little help from the Kinetone Team. Excellent product for my application. I had tried two other applications, one more expensive and the other less. I was able to accomplish my student tracking needs in about 4 days. I was not able to achieve that goal in several weeks with the other applications. Also when I need to speak with someone at Kinetone the persons on the phone at the other end speak English in a way that I understand. My team is always ready to help and easy to reach.

I highly recomend the product. It performs as advertised and got me up and running very rapidly. Review collected by and hosted on G2.com.

What do you dislike about Kintone?

Kintone is missing some features that occur in most other applications I've tried - like formatting a phone number (xxx) xxx-xxxx - we read this better than a string of 10 digits. Even the Kintone Team admitted that there should be a way to make that happen. So I guess I'd say a little rough around the edges. Also, Kintone is very dependent on third-party applications to get workflows done, form integrations and so on, it would be nice if some of that was built into the application. Review collected by and hosted on G2.com.

What problems is Kintone solving and how is that benefiting you?

I'm developing a specialized CRM to track my students who take firearms training with me. There are some requirements in my state to track certain items for certain periods (up to seven years) for licensing to carry in my state. It required that I go beyond regular "sales pipeline" tracking with some specialized records keeping. Review collected by and hosted on G2.com.

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Response from Ruthvik Mugala (Vik) of Kintone

[Editedit](https://www.g2.com/survey_responses/kintone-review-7134324/official_response/edit)

Hello Mike,

Thank you for your detailed and informative review! We're happy to hear that Kintone is meeting your expectations. We're always looking for feedback to improve our product, and your feedback regarding the phone number formats and built-in applications helps.

Please reach out to us via https://www.kintone.com/en-us/support/ if you have any questions.

Sincerely,

Kintone Team

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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