![Joey C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joey C.") JC Joey C. Chief Technology Officer Mid-Market (51-1000 emp.) 8/9/2022 "Super Easy, Efficient, Robust" 5/5 What do you like best about Kintone? Support was fantastic in assisting with setup and creation of an application. Robust features to customize almost any need an application or use case may have. Was able to create an entire inventory tracking system with mobile app capabilities to include taking and storing of pictures open delivery and pickup of packages. Check In/Out of boxes and items with audit logging. Literally took a day maybe 2 to perfect the setup and go live in production after importing the excel sheet into the database. Review collected by and hosted on G2.com. What do you dislike about Kintone? The licensing model has a flaw in that it treats ever user equally nearly so building an application that may have a user that uses that application 7 hours a day is the same license and cost for a user that only uses it 30 minutes a day. It can very quickly turn a simple application from a few dollars to several hundred or thousands if you invite an entire company just to use the app 1/10 the amount of time the main super users do. This can be cost prohibitive and remove the no code low code convenience if over 3-5 years it costs far more than just a custom developer would. The user permissions and application permissions is a little confusing. The model really could benefit from hourly credits like a pool of hours for non-essential users and then flat rate active fulltime access. Keeps it cost effective and allows for blanket installs of users across an entire org when you are unsure just how well adoption will be company wide. Review collected by and hosted on G2.com. What problems is Kintone solving and how is that benefiting you? Inventory tracking, forms tracking, audit logs with picture verification with a check in/out functionality of files in storage. Customer can request a box and it starts a workflow process with approvals for the life cycle of that packs and keeps historical logs and audit trails of who did what. Includes email notifications and in application alerts. Review collected by and hosted on G2.com. Show More Response from Ruthvik Mugala (Vik) of Kintone [Editedit](https://www.g2.com/survey_responses/kintone-review-6960997/official_response/edit) Hello Joey, Thank you for your positive feedback! We're happy to hear that Kintone is meeting your expectations. Your suggestion regarding hourly credits model for users is fair and will be passed to the right team to consider and evaluate it. Please reach out to support@kintone.com if you have any questions. Sincerely, Kintone Team Validated ReviewerIncentivizedSource: G2 invite on behalf of seller See what 263 reviewers think of Kintone 4.6 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/kintone/reviews)