The thing that surprised me most is how much we've learned from the questions people ask. As a marketing team, we treat that data as market research, and it shows us where the docs have gaps. We run the assistant on our marketing site, our developer docs and our API reference, and the API reference gets the most use by far. Support uses it in Slack every day. And when we held an internal hackathon, every team built on top of the MCP server, which told me it had become part of how we work. Review collected by and hosted on G2.com.

It would be nice to pick custom date ranges on the common questions view. That's a small thing, though, and the team has been quick to act on feedback like this! Review collected by and hosted on G2.com.